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“Dont stay here!”

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Residence Odalys L'Ours Blanc
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dont stay here!”
Reviewed January 25, 2014

Where to start....
we arrived to find no one at reception so could not check in till next morning therefore could not leave room on first night as no key to lock up. No toilet roll or towels and no shops open to buy any.
toilet was filled with other apartments faeces as plumbing not adequately finished !!!
Had to make own beds as linen just dumped.
builders working next door from 7am dust tools and cable right across our door.
complained about toilet on sunday some one came to fix it on Thursday!
electric sockets came out of the wall as not finished. Some lights didnt work.
rooms so small could barely fit suitcases no hanging or storage for unpacking. Wasnt clean and didnt look like it was cleaned for next guests.
had to empty all garbage and hoover etc before got deposit back so basically doing work for next guest.
Swimming pool small and cold and sauna and steam room tiny for numbers in the place! No gacuzzi as advertised.
No check out facilities without prior booking mid week and no where to store luggage.
Overall was not what was advertised and have never been so unstatsfied.
only plus point was location was good although to say the place was half finished would be generous

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank noswap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Leicester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 22, 2014

i booked this apartment through neilsons, we were in room 103, our room backed onto the part of building still being built, so we were woken at 7am in the morning to banging & drilling.
the receptionist did not speak any english, we were given our own linen in a bag to make or own beds,we asked for towels which was an extra however they did'nt understand so we went without till the next day !
we checked out after 2 days Terriable!!
check out the photos

Room Tip: get a high floor at the front
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank doormouse2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Les Deux-Alpes hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 17, 2014

Arrived 04/01/14 for 7nights - arrived at the apartments mid afternoon with several other parties check in took a lifetime - over an hour! Didn't really give us any information just wanted my deposit €245 credit card & €55 cash - which all gets refunded to your card after you have left (well so I've been told but I've not had my credit card statement yet!) we then had our bedding passed to us & the holiday could begin!
We walked into the room & all seemed really nice until we looked a bit closer, the room was filthy - builders dust everywhere! The facilities in the room are good hobs, dishwasher, microwave oven etc loads of kitchen utensils, a lovely hot shower.
Location is fantastic 30secs from the slopes & about 3/4 mins walk from the main street which has loads of great restaurants, bars, shops etc. all pricey but that's to be expected.
The ski was brilliant great for beginners through to experts, the pistes are really well groomed & marshalled.
Back to the apartments mid week we had the builders in our room to fit some vents to our windows - no problem, but why they didn't vac up after drilling the windows I have no idea! Lots of work still being completed on the basement floor where the pool & ski lockers are often wires hanging out of walls, builders rubbish everywhere just a bit of a health & safety nightmare really!
The apartments are fairly noisy (due to the price it will attract large groups of the younger end of the market who enjoy a few beers!) but my big bug bare was rubbish - the apartments didn't advise anyone what to do with there waste so each corridor just had black bin bags dumped.
There is no safety deposit box so make sure you find a good hiding place for your valuables - I used the microwave as if I was a burglar I wouldn't look in the microwave I don't think!
TV in the room is French channels only so if you are planning a chilled night in make sure you take a board game or something.
Wifi wasn't working at the apartments but the nice cafe bar opposite has good free wifi so go & enjoy a beer there.
The pool was nice only used it the once.
Overall the apartments will be good once they've finished the building work, sorted there communications and given it a good clean!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richnlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Odalys L'Ours Blanc

Property: Residence Odalys L'Ours Blanc
Address: 6 rue des Vikings, 38860 Les Deux-Alpes, France
Location: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 30 Specialty Lodging in Les Deux-Alpes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Odalys L'Ours Blanc 3*
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