We originally stayed at this hotel last year and booked it again for this year as we had such a lovely time first time around. Unfortunately, 12 months is a long time in a hotels life and generally things have deteriorated.
The staff are still brilliant, always smiling and helpful. The location is also excellent, true ski out / ski in and some of the rooms have lovely views of the mountains.
The Restaurant seems to have been targeted for cut backs with the quality of food down on last year and omelettes and such no longer available to order at breakfast.
Rooms are basic but adequate with shutters on the windows to keep the light out and the beds were really comfortable. The Hot water was a problem; with three of us showering, last to shower always had a cold one! TV had no english channels not that we were interested in watching and one of the our rooms safe was out of order.
Although we love the location of the hotel and the staff, we are thinking hard if to rebook with Mark Warner for next year. The September before our trip we were offered discounts to pay early which we didn't take up, then after we paid the full amount we were hit with a £350 surcharge; no real explanation as to why. Struggling hotel, struggling company?More
- Free Wifi