We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Get what you pay for”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Residence La Muzelle
Ranked #36 of 43 Hotels in Les Deux-Alpes
Reviewed January 17, 2013

I was pleasantly suprised when stopping here, you read all the nightmare of reviews and you can see where people are coming from but you are going on a snowboard/ski holiday not to stay in the hotel.

The "lively" bar is not actually that lively...gutted for us (bunch of 22-24 year olds on holiday) and only specific days the music would be loud at like 12pm and the walls are noticeably quite thin.

You are paying for the quality location, worked out we only paid £7 a night.
I wouldnt go here if i had young children, as i reckon the noise from other guests could be a distress.

The only downfall is the check in times and how busy it actually was
Only just been charged for a bin that was broke £33

Heres a video of the trip
http://www.youtube.com/watch?v=qwBDvB_VnUg

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SamWilshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (139)
Traveler rating
Traveler type
Time of year
Language

39 - 45 of 139 reviews

Reviewed January 15, 2013

Although cheap this is still not the place to stay! Pay the extra (not that much more) and get a much better experience! Stained pillows, bunks beds so small your feet hang out of them' cups without handles, hoover that does'nt suck up the dirt. Eur 200 deposit before you even get to see your room! The area is very noisy as you are on top of a lively bar, so you will find it hard to sleep! The rooms was so depressing we just had to get out as much as we could! I could go on but hopefully you get the picture! This is the worst accommodation we have ever stayed in! We are very surprised that Crystal have this on their books it really does them no favours!!!!! People should be PAID to stay here!!!!

Room Tip: No rooms here would be good!
See more room tips
Stayed: January 2013, traveled with family
Thank Paddyfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

Do not know if it was the fault of the accommodation but after an eight hour all night bus trip we would have liked to enter the rooms, unpacked and taken a shower. Instead we were greeted with grumpy people who stacked our luggage in a room, which we were not allowed to enter later. We eventually got into the room seven hours later, spent outside in the cold. The sofa bed was broken so one of us had to sleep on the floor. With the window not closing, this could get pretty cold at night. One of the hotplates was broken so we had to get inventive and cook our rice in the microwave. Bathroom floor would get completely flooded after only one shower as there was no shower curtain. Room was also tiny. Not nearly enough room for four people to put their things However location was great, ski lifts, shops and bars really close.

  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Klaralyds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

I have just returned from a Snowboarding trip to Les Deux Alpes and stayed in the Maeva Muzelle apartments. Fortunately we had great snow higher up (very little low down) and therefore had a great trip. You could not ask for a better location for apartments, literally a few meters from bars (just across the road is the Red Frog), restaurants, supermarket and the Red Egg lift was just round the corner. This was a 30 second walk and you are off up the hill. Les Deux Alpes ski area is a little 'bitty' to get round but we walked further each morning to the Jandri lift (5 mins walk or free local bus) which took us right into the center of the ski area and even to the top near the glacier. The town had a great friendly feel and was a pleasure to walk through, with more than enough for everyone. Avalanche simulator, outdoor heated pool (free with lift pass), ice rink, great beginner area and absolutely ideal for children. The only negative which I have seen listed before I went was the fact that the apartments were not that soundproof, and if someone was talking in the hallway it was as if they were in your room. There was someone in the apartment above us who constantly walked, which due to the sound did get a little annoying. This said if I returned to Les Deux Alpes, I would certainly stay in the Muzelle apartments again, this is down to the many, many advantages outweighing the small disadvantage.

Room Tip: Some rooms are over lively bars open until the early hours, we were over the supermarket so check be...
See more room tips
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank NottinghamOggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

I highly recommend Les Deux-Alps as your next winter holiday destination, it is an excellent ski restort. The same cannot be sayd for "Residence La Muzelle" by the Maeva hotel group.
I woke up a saturday morning to 30cm of fresh power, my friends and I headed out to the mountain 15min before the first lift opened to be the fist to draw lines down the mountain. That amazing day ended with the worst of findings. When we returned to the room we found that 2 iphones, an ipod, a camera, a wrist watch and some euros had been stolen from our room. When we came back the door was locked. Only the small objects that where lying around where stolen not the computers and large cameras, which are much more valuable. Who could have been in our room?
To make matters worse the day after our things where stolen, one of the staff members (Boris) was drunk on duty. He was told to go home but refused. This drunk staff member followed some of the girls that came with our group. Boris told the group that he was in charge of security in the hotel and that he had the key to all the rooms. When we found out that there was a staff member with a key to all the rooms behaving in such an unprofessional manner one of the guy that was staying in my room went to talk to him. This went very well, Boris offered him drugs...
We told the hotel manager about the theft and the situation with Boris, she was very willing to help. We also involved the police, they searched Boris' apartment but nothing was found.
You would expect that after such a terrible experience in the Hotel a large chain like Maeva would give us some compensation... NOTHING!, and that is why I write this review.
So, my advice: If you do not want to get your belongings stolen from one of the hotels staff members pay a little extra and stay at a respectable hotel and not at "Maeva Residence La Muzelle". In fact do not stay in any Maeva hotel; apparently they do not have any standard procedures for customer satisfaction.

  • Stayed: January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Maevaisnogood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

My friends and I stayed in the Maeva Residence La Muzelle in the second week of January 2012. Our apartment was clean and had all the necessary cooking utensils but you will need to bring your own washing up liquid/bleach/handwash but one toilet roll was provided. It is situated in a great location, only 25 metres to the nearest spar shop, there are several pubs and restaurants very close by and it only took about 2 minutes to get onto the nursery slopes. The reception staff provided us with two locker keys for our snowboards and ski's which was really useful. The resort itself is fantastic, there is a snow-board park, high altitude clubbing bar which is a lovely place to take a break on a sun lounger and enjoy a mulled wine at happy hour cost only 2 euros. There are also glacier ice caves at 3600m high which contain amazing sculptures and its definitely worth the 4 euros they charge you to go in. There was a lot of noise at night, with people coming back to their apartments drunk and mistaking the doorbells for light switches! also lots of dogs barking. However, if you can manage a few interruptions and a broken nights sleep then I strongly recommend this accommodation. I don't feel it is really appropriate for family's due to the fact it is predominately full of younger people (i.e university students just out for a good time) there is a great night life and we found it was better to go out and join in than stay in getting grumpy about the noise! also some family's may have found the language used offensive. In the room there was a flat screen tv with music channels, a good size fridge, dishwasher, a nice shower but no bath mat so the floor got quite wet! The room also had a balcony which was good to get some fresh air and also to admire the fantastic mountain view. You are expected to clean the apartment to the standard you found it. You bring the bed sheets to reception on your check out day and fold the blankets back up and into the wardrobe this made me wonder how often they are washed although they appeared clean. Overall I think we had great value for money and a truly awesome holiday :)

Room Tip: We booked a studio apartment, it had a sofa bed (double) and bunk beds. There was 3 of us in the par...
See more room tips
  • Stayed: January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kristina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2012

Further to travelling with a group of friends 11 (Skiing and Snowboarding) - We viewed this as a cheap holiday and wasn't expecting luxury for the price paid.

Although we were expecting a few essentials - like a shower curtain (if you have a spare - take one as the bathroom just gets soaked), bathroom soap on arrival / bin bags on arrival / toilet roll on arrival / and to be clean???

The hotel / youth hostel (better put) charges a 200 Euro deposit for the rooms (each room), which is understandable considering some of the guests that were located there. To which we did not have an issue with, but the checking out / cleaning / charges were astronomical compared to the standard of cleanliness received upon arrival. My other half cleaning all surfaces before opening her suitcase due to dust / grime.

The bathroom was very basic, crampt, but warm and had a nice hot shower....everything else was annoying - don't have the radiator on for half an hour before you need the loo - otherwise you might burn your arms getting the toilet roll.
Bring your own shower curtain - as everything gets wet otherwise (terrible design + no curtain)

Bedroom 1 (Bunkbeds) - is also the entrance to the apartment & to the toilet - so do not expect any sort of privacy.
Bedroom 2 (Pull out double sofa bed) - not clean, very loud (due to local nightclub / bar) & the double glazing is as useful as a waterproof sponge.

Also just a note - the walls are pretty thin - so be aware that you might get told to keep the noise down - even if you are "having fun with your partner" - or coughing loudly after 23:00hrs.
On this note - we were made aware by other guests - that you could be fined for "Excessive Noise" - Although this did not include the nightclub opposite which meant you had to talk louder than a whisper in your own room.

Also make sure you check for covers & request more from the reception - we had 2 between 4 people and the reception had none left when we requested more. (temperature were below minus 20 for some parts of the week so were sleeping under everything we found in our suitcases).

Kitchen - well kitted out - but again not clean. Dishwasher present (to save on wasted time cleaning) & had a filter coffee machine which was a nice surprise.
Make sure you clean this prior to leaving - otherwise a heafty bill can be added when you leave.

Ski / Snowboard Locker - Considering our room was for 4 people - the ski locker was pretty pointless - it could not hold more than 3 sets of skis & poles - and considering all four of us ski & snowboard (things had to be transported up and down the stairs - 3 flights) - 10 minute walk.

Lift - Do not bother waiting for it - slow and kept breaking down.

Television - All in French... but keep hold of the remote as they will charge if you lose it (I'm assuming as this did not happen)

Apart from the state of the premises - location was great for the Diable bubble lift and the supermarket (underneath) & bowling alley (underneath).
Although a walk to the main lifts was a good 10 minute walk, and to any beginners - try renting a locker there for your gear!

Room Tip: Try and get a room facing away from the main slopes - as this will help reduce the disturbance of th...
See more room tips
  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Les Deux-Alpes hotels
0.5 mi away
Residence Le Cortina
Residence Le Cortina
#23 of 43 in Les Deux-Alpes
29 reviews
1.2 mi away
Mercure Les Deux Alpes 1800 Hotel
0.1 mi away
Les Flocons
Les Flocons
#14 of 43 in Les Deux-Alpes
80 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Madame Vacances Hotel Ibiza
Madame Vacances Hotel Ibiza
#5 of 43 in Les Deux-Alpes
173 reviews
0.2 mi away
Hotel Le Provencal
Hotel Le Provencal
#3 of 43 in Les Deux-Alpes
111 reviews
0.1 mi away
Hotel Chalet Mounier
Hotel Chalet Mounier
#1 of 43 in Les Deux-Alpes
368 reviews
Show Prices
Show Prices
Show Prices

Been to Residence La Muzelle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence La Muzelle

Address: 3 Place de Venosc, 38860 Les Deux-Alpes, France
Location: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #36 of 43 Hotels in Les Deux-Alpes
Hotel Class:2 star — Residence La Muzelle 2*
Number of rooms: 130
Official Description (provided by the hotel):
An invigorating, sunny resort at the foot of the largest glacier in Europe. A residence in the pedestrian place of Venosc. Very close to the shops (20m). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon and TripOnline SA so you can book your Residence La Muzelle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maeva Residence La Muzelle Hotel Les Deux-Alpes

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing