We had made a reservation to stay here for twelve nights half board whilst undertaking an instructors course. Unfortunately three days before arrival and post a fall, a dislocated shoulder meant that we had to cancel our stay. Rather foolishly but we were asked to do so, we had paid in full upfront. The owner / proprietor could not have been less sympathetic or more unhelpful. He offered no refund of any description or even an ability to rebook at another date. Based on his attitude I would warn anyone thinking of staying here to think twice, not only about paying anything in advance but also if he is that unhelpful in these circumstances, what would he be like in the hotel. The Office de Tourisme are looking into the hotel. Be warned!
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- Also Known As:
- Hotel L'Alpage France/Haute-Savoie