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“Very nice staff - everything else not so nice”

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Hotel Le Petit Prince
Ranked #16 of 31 Hotels in L'Alpe-d'Huez
Budapest
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very nice staff - everything else not so nice”
Reviewed April 11, 2013 via mobile

I really cannot imagine what the other hotels in Alpe d'Huez are like if Le Petit Prince is number 2 on the Tripadvisor list. It is basically a youth hostel for families, which would not be a problem if you didn't have to pay the price of a 3 or 4 star hotel (190 euros per room with breakfast at the very end of the skiing season). It is basically a hotel for package holidays for Scandinavian and British skiers, mostly families with kids, but you can also book rooms independently (that is what we did). The place is run by young Scandinavians who are all very nice, enthusiastic and helpful - the biggest asset of the hotel, I would say. The corridors have a very low black ceiling that gives you the feeling of being in a tin box. The rooms are tiny with a double and a bunk bed. The top of the bunk bed has a small metal bar to prevent you from falling: I would not let my kids sleep there. In spite of the small space they found solutions which allow your belongings to be arranged in the room without problems. The view was very nice from the room. The shower is made in a way that after taking one, you cannot go to the toilet without having your feet wet as the stand-in shower is right opposite the toilet. But the biggest problem was the heat. It was unbearably hot in the room day and night with the heating turned to zero. As it was still cold outside the windows couldn't be left open for a longer period, but 5 minutes after airing out it was as hot as before. I could not wait the 3 nights to be over, I certainly wouldn't have liked to spend a week there. There were other minor annoyances, like the dirt (the dining area's stone floor was so sticky that my shoes got stuck to the floor with every step, or if a kid dropped biscuits on the corridor they stayed there until the next morning), the organisation (one morning there was no sugar or milk because of delivery problems). We also tried their dinner menu, that was really not worth the 21 euros: for one, the portions were tiny, and the food itself was not very good either (a soup that was overwhelmingly salty, some overcooked, dried out duck breast and a piece of dry chocolate cake). For the same amount you can feast on some really good raclette or fondue in town. All in all our stay wasn't a pleasant experience, and I would definitely not stay here again, very bad value for your money. I am also sorry for the petit prince to be mixed up in this.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrisztiL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Swedish first
  • Any
English first
Torquay, England, United Kingdom
Level 5 Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 4, 2013

When we first arrived at the hotel, the reception was not noticeable, after eventually getting through the keypad door without a number, we went to the room. This was spacious and had a fantastic view and balcony. Very handy for storing alcohol as the bar is pretty expensive. No different to the rest of the town though.
There was plenty of storage for the kids ski gear and the layout made it easy to get organised in the morning. The children loved the bunk bed.
I was worried as my children are fussy eaters. The food that was served for them was difficult for them to manage- lots of sauce and veg! The waiting staff were more than happy to change things and they both were satisfied. For me, it was excellent, with original, imaginative and varied delicacies. I had one of the best desserts ever, a chocolate ganache with berries. Plenty of bread, happily refilled. I just didn't get why some families were spending all there time on
i pads and phones when there was so much to discuss at the table.
The bar area was lively and table football and an expensive pool table (2 euros). Live music on some nights.
The hotel is very close to a chairlift to the slopes, though as my children were novices and I had booked ski lessons at Les Bergers, it was quite a trek. If you decide to book independantly of Crystal (sooooooooo much cheaper), get the skis from the hire shop at the hotel or nearby and book lessons at the other ski school meeting place.
Would seriously consider the same again, Alpe D'Huez is ideal for beginners and there are challenging runs for the more advanced. The ski school, lift system and piste maintenance is the best I've known and I've skied all over.

Room Tip: Mountain views are stunning.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JaseK_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancs
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 26, 2013

Very late decision to book meant limited choice and Crystal Ski had this available. Having endured Crystal staffed hotels before, we were apprehensive. However, this was a Langley Hotel run and staffed by Swedish hoteliers and the difference was marked. Crystal should take note of this gem and attempt to match the excellence seen at the Petit Prince.
The meals were imaginative, well presented and perfectly cooked. Cooking of this standard is usually only encountered in top restaurants.
The staff seemed to be entirely young Swedes who were friendly and efficient. Langley certainly know how to run a hotel and motivate their staff to provide an excellent service.
Position was good with ski in/ski out available within 50 metres. The old town was a short stroll away. Ski bus stop nearby. The view from most rooms and public spaces is quite amazing with a 180 degree vista of Alp peaks.
The only negative I can think of was the absence of a hot tub and/or sauna, which was a puzzle considering the Scandinavian influence. I would strongly recommend that Langley should address this omission urgently as it would certainly be a feature to fill this hotel all season, even at a slightly higher room price.
Overall however, despite this, the Petit Prince has to be the best ski hotel we have stayed at within this budget price range for many years.

Room Tip: Rooms with a #1 on each floor do not have the valley view. Ask for #2 onwards.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Hitstirrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed March 23, 2013

The hotel was in a great location, just 50 m walk to the piste. Generally people appeared to be part of a package deal, however we had just booked the hotel alone through booking.com. The rooms were clean and of a good size. Downstairs was a large well decorated lounge area which was perfect for a drink after a long days skiing and had very good daily specials. Breakfast was also good. Overall a very good value accommodation option. Would strongly recommend.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnie86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 18, 2013

The hotel was a basic skiing base unfortunately the chair lift nearby was not working so getting up the mountain was not that easy.
The hotel room was a good size but having the extra bunk beds,which we did not need,made it quite dark.The room was very simple but clean.lacking for me was a bath, a hairdryer and even the most simple intercom system would have been helpful!
There was a ski room but no where to leave your boots so everyone left them in the entrance which I felt was a safety issue.A trip to Ikea could have meant providing some kind of simple box system for storage. Also the boots were freezing in the morning and the effort of getting them on used more energy than skiing
The dining room had a wonderful atmosphere and the buffet breakfast was good .We felt the evening meal was excellent and the service overall quick and efficient
We had a very good experience in this hotel and the bar in the evening was a good place to meet new friends

Room Tip: Not under the dining room or bar
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mam6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 17, 2013

Just returned from a week skiing at Alpe-d'Huez, hotel great location if you want peace and quiet. Close (3 mins walk on the level) to the Grand Sur chair lift which takes you staight to the top of Signal - here you can get to anywhere. Hotel run by Langley, all the staff were extremely helpful - we were a bit concerned about the set meal as we are vegetarians but there was no problem, there was always an alternative - full marks to the chef, the quality of food was excellent. We had a south facing room with balcony overlooking the the mountains, plenty of storage and hanging space which was quite a change to some skiing hotels. Good size room and large bathroom, a bath would have been nice to soak in after a day on the slopes but the rain shower made up for it. Would definitely return as long as Langley are in charge.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ann134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 15, 2013

Very service minded staff, excellent food. Ski rental and service in-house. Newly renovated. Very good for families with kids. Rented by Langley Travel, which are excellent for families. Well recommended.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbahrke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Petit Prince

Property: Hotel Le Petit Prince
Address: Route de la Poste, 38750 L'Alpe-d'Huez, France
Location: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Amenities:
Free Breakfast Free Parking Restaurant Airport Transportation
Hotel Style:
#2 Family Hotel in L'Alpe-d'Huez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Le Petit Prince 3*
Number of rooms: 44
Official Description (provided by the hotel):
Our Langley hotel Le Petit Prince is, with its friendly Scandinavian staff, personal service and delicious food, the perfect hotel for all ages.´The hotel is located a five minute walk from town centre and everything you might seek can be found just around the corner. The closest lift is located 50 meters below the hotel, which gives you the possibility to “Ski in and Ski out”. ... more   less 
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Also Known As:
Le Petit Prince Hotel
Hotel Le Petit Prince France/Rhone-Alpes

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