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“Crystal Holidays - Chalet Viking Worst Chalet Ski Holiday Ever Experienced” 1 of 5 bubbles
Review of Chalet Viking

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Chalet Viking
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Crystal Holidays - Chalet Viking Worst Chalet Ski Holiday Ever Experienced”
1 of 5 bubbles Reviewed February 10, 2013

Group of friends stayed at the chalet for a week through Crystal. Despite the facilities of the chalet being to a good standard the overall service by Crystal was Poor.

The chalet hosts showed good attitude however with the low budget that they constantly complained about and the inadequate working facilities one example half of the oven not working the food produced was very poor with very constrained limited portions.

The quality of the food was so poor that one night the salmon (allegedly) was white / grey which was supposedly what salmon was like everywhere in the resort, despite our other friends staying at a another chalet ran by a different operator were given pink salmon.

The quality of the stay was just not constraint to the food, there was significant health and safety issues, such as the snow /ice not being cleared from the main access to the chalet via some steps which one night one of the members of the group fell down and was fortunate not to be injured.

As well as the health and safety issues the reps were limited in there attendance and were poor in assisting when booking a restaurant when a member of the group requested a particular dish. The final nail in the coffin was when upon the return of our skis (book via Crystal) we were accused of initially having taken 2 sets of extra skis, and tried to charge us for one set of skis, this is despite the group making the rep aware on day one and half way through the week of the mix up to which he promised he would resolve to which he did not even attempt to make any contact with the ski hire company until a hour before we were to leave.

Over all terrible stay with crystal, first and last, having been on chalet holidays for the last 15 years, would not recommend this one to anyone, the only good aspect was the weather and snow, which fortunately Crystal have no control over.

  • Stayed February 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank eie0000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

Traveler rating
    5
    0
    1
    0
    1
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Families
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2
Solo
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Wirral
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed March 21, 2012

This Chalet was absolutley great ski in ski out and right next to the cage lifts to take you to the main slopes. Staff Harry Callum and Kate where all very friendly and the food was fantastic. The hot tub and sauna were good after a hard days skiing.

Rooms where all of a good size only negative no stand up shower.

Alp D'huez is a great ski resort and well priced for drinks and going out.

I would recomend this chalet to anyone and may go back in a few years :-)

Room Tip: All rooms the same some come with balcony though so not much different
See more room tips
  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank boothy16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Viking

Property: Chalet Viking
Address: 30, Rue Georges Clemenceau | Les Epesses, 85590 L'Alpe-d'Huez, France
Location: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Hotel Style:
Ranked #21 of 29 Specialty Lodging in L'Alpe-d'Huez
Also Known As:
Chalet Viking France/Rhone-Alpes

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