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“Over priced”
Review of Villa Maya

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Villa Maya
Ranked #3 of 6 Gassin B&B and Inns
Reviewed September 4, 2012

The hotel is basically charming. It has a casual restaurant with in door and out door dining options. Each area provided nice water views. The pool is small, but sufficient for a hotel of this size. The grounds with in the courtyard were some what disarray. There were pine needles every where and no one took the time to straigten out the patio furniture. The property was securly enclosed and provided you a sense of security.

My room was a studio, located on the ground level. It was rather spacious. The bedding was comfortable and the linens were clean. It had a small kitchenette located in an enclosed patio area. I was pleasantly surprised by the large flat screen TV. There were no English speaking channels available. You would think that with all the English speaking travelers, they would have at least one channel. The bathroom was clean upon our arrival, but we did have a small problem with ants. The room had connecting doors' on both sides of the room. There was no sound insulation between the doors. You could clearly hear the guest next to you conversations, or what ever else they were doing. They provided no housekeeping service, not even clean towels. They did not tell us there was no cleaning services.

The hotel was approximately 2KM from St. Tropez. It was a good 40 minute walk, or 15 minute bike ride. We found driving there to be the most convenient. It would take longer than you would expect' because of the traffic. We found ample parking in the public parking areas. It was actually cheaper to drive into town and pay for parking, than to rent bikes from the hotel. They charged 10€ per day for a bike. Parking never cost more than 10€.

The Innkeepers were pleasant. It appeared that the two of them took care of every thing at the Inn. They would try to answer any basic questions you may have. You really shouldn't rely on them for directions and suggestions of things to do etc..

I would be able to put all of these minor details aside, even no housekeeping service, if we did not pay 195€ per night. This is approximately $260 per day. I can appreciate that this maybe their prime season, but this is way too much money for the quality of the room, the location and the services provided. It might be more acceptable if the added some value to their rate. At this price breakfast should be included, at least a continental. They should provide daily housekeeping service. There should be English channels offered, as all the hotels we stayed at did. The bikes should a free amenity. Then I would feel like I was getting more for my money. The current quality and services provided, are really only worth about $100 per night.

Stayed: August 2012, traveled as a couple
1  Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 - 22 of 65 reviews

Reviewed July 30, 2012

we were a big group and we unanimously agreed that the staff and the services disappointed us. to start with, they had promised to provide transport as well, irrespective of the times and then they changed their minds on the day, although we then realised that they were more expensive than a normal taxi and they never dropped us where we needed to be. the rooms were nice indeed, but some were much better than others and one was much worse in terms of space (avoid the attic one!!) and yet they charged the same for all rooms. it is the first time i have stayed in a B&B with no cleaning service. what happens if you stay for a week I wonder? you are not informed that cleaning would cost you 20 euros extra! also, they fix the prices for renting beach towels as they go. the staff were not friendly and responsive. they hardly spoke any english. the place seemed like a money-making machine and nothing more. i would never go back there again.

  • Stayed: July 2012, traveled with friends
    • Value
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1  Thank Nadine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2012

I am just leaving st tropez after having stayed for 2 nights at Villa Maya.
There's nothing wrong with the accommodation itself. The room I stayed was big, with comfy beds and clean bedlinen. But that was only my room. As I came with a group of friends, some of them stayed in tiny rooms, one didn't even had a window in hers.
Rates are all the same, doesn't matter id u are staying in a claustrophobic room or in the good one.
The owners are as rude as they can be. You feel like u are an unwanted guest that they can not wait to get rid off. Plus they charge you for every single thing.
The rooms are not cleaned daily nor towels changed. If you'd like room service you have to pay 20 euros extra per day. Beach towels are either 10 for fifteen euros or 3 for 15 euros! We were encouraged to take them just to find out the price was 15 euros no matter how many we would take, 1 or 10.
Breakfast is also paid extra. 9 euros for a continental breakfast that only includes 1 croissant, 1 baguette plain, preserve and cereal. No ham and cheese, no yogurt, this is all extra.
My shower stopped draining one night and I was obliged to wait 15 minutes to be able to have a shower - it sounds silly but the woman/owner was so harsh and didn't even want to wait for me to finish my shower before actually applying the product needed to fix the drain.
They also refused to order us cabs, even knowing they had agreed with the cabs we organise through them prior to our visit.
Overall we had a horrible experience and horrible customer service. Would never stay here again!
Definitely the ryanair of hotels.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
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4  Thank Cconti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2017 via mobile
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Stayed: November 2017, traveled as a couple
Thank joycy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2017 via mobile
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Stayed: August 2017, traveled as a couple
Thank Sophie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2017 via mobile
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Stayed: July 2017, traveled with friends
1  Thank Thierry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2017 via mobile
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Stayed: July 2017, traveled with friends
1  Thank rhalov3ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Maya

Address: 8 avenue du Rivalet, 83580 Gassin, Saint-Tropez, France
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Saint-Tropez > Gassin
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Gassin
Price Range: $100 - $1,652 (Based on Average Rates for a Standard Room)
Number of rooms: 7
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