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“Poor construction”

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Appart'hotel et Spa Odalys Ferney Geneve
Reviewed March 10, 2014 via mobile

We stayed in this hotel three times in the past 3 months because of the location next to airport and Geneva. But we have to say we are very disappointed with the poor construction: doors don't close properly, fixtures hanging from ceiling in our room, loose tap on the sink, leak from bathtub on floor when you take a shower....
It's really sad to see such a poor construction for a 4 stars!!!
Nevertheless I have to say that the people who work there are very friendly and helpful. On the positive side this hotel has a nice exercise room, a convenient garage, indoor pool and a fast wifi.

Stayed: March 2014, traveled as a couple
Thank V-M-Elise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 - 66 of 207 reviews

Reviewed January 27, 2014

Specially for those, who are planing to stay longer its a great place to stay, as it has a small kitchen are in the room, you have a cooking plates, all the dishes needed, microwave. The room is really spacious! Its quite easy to get to geneva, though specially in rush hours the bus is quite packed, but it takes only half an hour on a bus. The only bad thing is breakfast. Would expect a bit more from a 4* hotel, little choise, although they do offer hot food (scrambled egg, sausage, hush brownies) but its barely warm. Overall would say the price and the comfort that you get is worth a little hustle to go into geneve itself. Friendly staff is very helpful with directions, and change for the bus tickets.

  • Stayed: January 2014, traveled on business
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1  Thank MissToma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

I booked this hotel for 3 nights so we could visit CERN. It was convenient for the airport and for CERN. We took a tram into Geneva to sightsee the city centre. The staff were lovely and very helpful, the breakfasts were reasonable for the price. We booked a suite which worked well as there were 2 fold out beds for our children and a separate bedroom for us. The bathroom was clean and the kitchenette was a bonus, although washing up and drying the dishes was a challenge without a plug or draining board! The pool was fab, a great way to wind down at the end of the day. It was really clean with a lovely steam room and nice changing rooms. Overall a great choice and I would definitely stay there again. The only downside for us was the room smelt badly of smoke when we arrived. We didn't complain, just kept the windows open and the aircon on

  • Stayed: October 2013, traveled with family
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2  Thank Juliet789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

I didn't really know Geneva or its geography but the reviews looked ok for the price and the place had a gym. It's nicely done with lovely rooms and deserves its 4 stars in that sense, however it's annoyingly far from the centre of Geneva, especially when it's late at night, you're tired and you don't want to take a ridiculously priced cab... Only one bus an hour after 9pm so make sure to note the timings.

Once you're at the hotel there's no bar, shop or evening restaurant and they only sell soft drinks behind reception. It just feels a bit out of the way and quiet, surrounded by offices and residences. If you walk into the little town though that's nice with a few good restaurants (with French prices!)

Luckily hardly anyone was in the gym when I used it but there are literally 4 or 5 machines and not much variety so it wouldn't be an option if there were more than that number of people there.

Breakfast was ok and staff were pleasant and helpful. Reckon I'll stay in the centre next time though and just accept the higher price.

Stayed: October 2013, traveled on business
Thank andy2581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Good place to stay slight confusion over booking which was resolved (I thought). I was booked into an apartment with 3 other friends due to circumstances beyond my control I couldn't attend but the other people on the booking stayed and enjoyed.. I got billed as a no show for entire cost of stay despite the accommodation already being paid for. Administration seems to be run in an interesting manner and possibly some staff training needed because guess what..it happened again today omg. All that said we would stay here again.

  • Stayed: August 2013
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Thank ElizabethStewartNevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

Odalys is much cheaper than staying in Geneva and you get everything you need for your stay to be comfortable. It is definitely not a luxury hotel - the fittings and furniture are all cheap and poorly installed but they do the job and for a couple of nights its fine - clean and reasonably comfortable. The bathroom has these space-age looking showers but its all gadget and no function - I'd rather have a simple shower that worked well than a gadget that does nothing particularly well. This actually sums up a lot of the hotel - form over function but the form is very cheap and a little tacky.

It was useful to have a full kitchenette, there's a cooker, microwave, fridge and basin with utensils and crockery.

The staff are friendly and helpful.

The location is a little unusual - it felt a little like the hotel was in the middle of a deserted office development - none of the buildings around the hotel appeared to be used.

The fitness centre was not very impressive - its exceptionally hot, the rowing machine slides across the floor with every stroke making unusable and the running machine had a mind of its own (it kept resetting the incline to 0%).

  • Stayed: August 2013, traveled on business
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Thank travelight06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

In the context of Geneva this place is relatively good value. In the context of the wider world, of course, like everything in or near Switzerland, it is a total rip off.

We spent one month here when we first moved to Geneva. Unfortunately for us the place had recently opened which meant lots of the facilities were not available, there was noise and dust from the building work and things were constantly breaking. We had a few issues with the staff - the reception staff were sometimes surly (some were lovely so it just depended) and the cleaners left a lot to be desired.

The kitchenette was very small and obviously not very practical. Overall we liked the contemporary decor and the rooms are a reasonable size. In the context of the region, overall, it's not bad. Hopefully now all of the teething issues have been sorted (I must mention that the handyman they employ was excellent at fixing our numerous problems) and the facilities you are paying for will actually be available(!). In my opinion they opened the place much too early when they weren't really ready to and the guests suffered. They really should have offered a lower price to guests at that period in time but as you quickly learn in this part of the world, value for money and customer service are not their strong point, to say the least....

  • Stayed: September 2012, traveled on business
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Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Appart'hotel et Spa Odalys Ferney Geneve

Address: 13 Chemin du Levant, 01210 Ferney-Voltaire, France
Location: France > Auvergne-Rhone-Alpes > Ain > Ferney-Voltaire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Ferney-Voltaire
Price Range: $89 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Appart'hotel et Spa Odalys Ferney Geneve 4*
Number of rooms: 130
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