We stayed at the hotel for two nights, during a heat wave. The air conditioning broke, and was not repaired. The morning of our departure at 5am there was no electricity, no one to help, no phone to call the concierge (who hadn't arrived yet anyway). We had to pack while keeping the door open to use the corridor lights (only our room had an electricity problem). Our rooms were double charged, and by the time the refund was done, i lost money on the exchange rate of the mistake (!!!!!).
Upon our return, I tried to email our reference contact, with no results. I eventually included in my mail Odalys executives, still to no results.
I strongly suggest you stay elsewhere.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, Priceline, Travelocity and Hotwire so you can book your Appart'Hotel Ferney Geneve reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.