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“Clean Hotel -- good for medium to long stays”

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Citadines Geneva Ferney-Voltaire
Ranked #3 of 9 Hotels in Ferney-Voltaire
Reviewed January 26, 2012

Good clean hotel very helpful staff -- great location and rooms are comfortable secure. You can easily pick up stuff from the nearby carfour and stock up the kitchennete and are good to go for an extended stay.Carefour is maybe a short ten minute walk

  • Stayed: December 2011, traveled with family
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1  Thank ashuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 - 92 of 159 reviews

Reviewed September 18, 2011

There is no safe and so no good rooms! I spend only one night in room #301...looking on the back yard with the greenish pool.
The staff is not professional to help or to serve the guests.
The cleaning crew...are too busy by cleaning your belongings instead of the rooms or bathrooms:-(((
My photo camera was stolen in a few seconds from the TV stand by cleaning person with all the memorable pictures of my trip. From my friend in other room the dress was stolen ...while she was dining:-(
So there is no pictures I can show you:-( just a bad memories of nasty place with horrible dinner & poorest breakfast ever..!
!!!DO NOT EVER STAY THERE!!!

Room Tip: There is no safe and so no good rooms! I spend only one night in room #301...looking on the back ya...
See more room tips
  • Stayed: September 2011, traveled with friends
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2  Thank yelena s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

Good location ,good price ,spaceus rooms,well equiped hotel apartments wisest choise if you are going yo geneva.

  • Stayed: September 2011
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2  Thank hadisaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

My 11 year old son and I are staying in the citadines for four weeks. It is a great place for families, as this seems to be sizable fraction of the clientele. The hotel is easy walking distance from downtown Ferney. On Saturdays, they have the most fabulous farmers market there. It is worth staying at the Citadines just to walk down there on a Saturday. The hotel has nice grounds (again good for active children) and a pool (though it is broken this summer). The rooms are nice. Mine has a kitchen. Unfortunately, there is no oven. The decor is okay, but the rug is a bit dingy and needs to be replaced. My room has an upstairs part for the main beds. Unfortunately, this room has no windows at all and the hotel has no air conditioning. While having no airconditioning is fine in the downstairs, which has a big window, the upstairs was too hot to sleep in even on a day that was 13 celsius and raining. Why would they make a windowless room with no air conditinonig? It boggles the mind. The staff is very, very nice.

  • Stayed: July 2011, traveled on business
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Thank SarahWZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2011

If you must stay in Ferney-Voltaire, you may have to settle for this. But honestly I have to agree with most of the negative reviews. We stayed 4 nights and did not qualify for maid service. You have to stay a week for that. So we re-used our damp, thin towels for the whole stay. The internet was buggy, but eventually started to work okay. They have laundry machines, but a single wash and dry was a hefty 9 euros!! The bed is a fold out sofa bed, and the room is small, and very cheaply decorated. If we ever come back to Geneva we will splurge for a real hotel.

  • Stayed: June 2011, traveled with friends
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Thank high_standards_4_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

I've been booking through Booking.com a room in their hotel.
Everything was in order and I got a direct reply and confirmation from their part several days later with Confirmation number : 50411008967
A few days before arrival, I got a short email mentioning they are overbooking. Really is a disgusting experience. Never again.

  • Stayed: June 2011, traveled on business
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Thank miguelgarcialop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

I've stayed here three times, which tells you that it isn't all bad. And it isn't. You get the facilities you want (kitchenette, free internet etc) at a price you can afford. And Ferney Voltaire is charming, and Citadines is well located for the bus to Geneva. Getting to the airport and the international institutions in particular is convenient.
But, while price and facilities count for a lot, I'm not staying here again. The crunch came when I was cooking, felt a movement on my arm, and found a cockroach crawling up towards my face. This wasn't the only one either, plus spiders. I just don't expect this in a hotel in France. And there's lots wrong with the place beyond this. The staff are nice, but the place is understaffed, so they seem harassed, and its hard to get help with things (internet cable took two days to be fixed, I was told I'd have to wait 24 hours for a changed light bulb - though in the end convinced them to just let me do it). The decor is pretty horrid - all plastic, and garish oranges and yellows - and really quite scuffed around the edges. The internet is slow, and drops out occasionally even when it is nominally working. And the bed! At least in the studios the beds are fold out settees, which I just don't understand. Who would rather have a settee to sit on, and a fold out bed, rather than just sit on a proper bed?! Also - and this must relate to the understaffing - there is no-one on the property after 10pm so you can't check in late, plus you need to remember the piece of paper they give you with the code for the door, or you can get locked out. There is a number to call to get someone to let you in - at a price - so I hope everyone else has a mobile that works in France - I don't! It's not all bad - what you get for the money brought me back three times - but ultimately here you do get what you pay for.

  • Stayed: March 2011, traveled on business
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Thank lkcLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Geneva Ferney-Voltaire

Address: 34 rue de Geneve, 01210 Ferney-Voltaire, France
Location: France > Auvergne-Rhone-Alpes > Ain > Ferney-Voltaire
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Ferney-Voltaire
Price Range: $89 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Geneva Ferney-Voltaire 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Apart'hotel is located in a quiet and wooded area but yet only a stone's throw away from the cultural and cosmopolitan pulse of Geneva and its historical district, the UNO and other international organisations. Enjoy the ski stations of Jura (15 minutes drive), the Alps (1 hour drive) and the Lake of Geneva. Easily accessible from the Geneva Cointrin Airport, the Apart'hotel has 127 Studios and One-Bedroom apartments. Enjoy a leisure stroll at our private garden followed by a sauna. Absolute must-see: The Bain des Paquis, a natural swimming pool at the edge of Lake Leman Citadines Geneve Ferney Voltaire is a 3-star, triple-storey duplex that houses 127 apartments including 73 two-person Studios, 53 One-Bedroom apartments that can sleep 4 guests comfortably, and a Two-Bedroom apartment that is large enough to accommodate 5 to 6 guests. A double sofa bed or 2 single beds are available in all the Studios. In the One-Bedroom and Two-Bedroom apartments, there are pullout beds or twin pullout sofa beds in the lounge area and an Italian-style bed in the bedrooms. Reception is open from 7am to 10pm. Each Studio and Apartment houses a bathroom with a separate toilet, a fully-equipped separate kitchen area complete with stove, microwave, fridge and dishwasher, TV with satellite channels, a direct-line phone, hairdryer and safe deposit box. The apartment is cleaned and linen and towels are changed for free once a week. Additional housekeeping service is available upon request and is charged according to your needs. ... more   less 
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Also Known As:
Citadines Geneva Ferney-Voltaire Hotel Ferney-Voltaire

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