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“A true gem of a hotel near Geneva”
Review of Domaine de Divonne

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Domaine de Divonne
Ranked #1 of 11 Hotels in Divonne-les-Bains
Worldwide
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A true gem of a hotel near Geneva”
Reviewed January 18, 2013

We stayed here one night in December just before christmas. Arrived in snow storm we were upgraded to a suite without asking. This is a true gem of a hotel near Geneva. Best breakfast we have experienced in a hotel for a long time . everthing was fersh, well presented and servcie great. Had dinner in teh casino which was fun. The most remarkable thing about this hotel is that there must be some sort of good and healthy invinsible rays surrounding the hotel. One feels great!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSwedishTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, January 28, 2013
Dear Madam, Dear Sir,

First of all we want to thank you for having share your opinion about your last stay in our etablishment.

We are very pleased to learn that you enjoyed your stay and that it met your expactation for the service, the landscape and the atmosfear.

We will be very pleased to welcome you for another stay maybe in July to discover the Summer paradise of our country.

Regards,

Thomas Berbain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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641 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Andrésy, France
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed January 5, 2013

Stayed for 3 nights over Christmas. I loved everything about this place - the building itself, the quiet location, the cheerful staff who did all they could to help and immediately with no delay, the breakfast (at last an hotel with real orange juice). The rooms are comfortable and silent. I do not agree with those who say the décor is tired. This is a genuine art-déco building. It is respected as such and is simply delightful. If people wish to stay in places butchered by trendy designers or soulless boxes then don't come here. If you wish to partake of the Sunday brunch then make sure you reserve your table as far ahead as possible. It is very popular with people coming from Geneva for the occasion. I would be very happy to return here.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tradeform
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, January 11, 2013
Thank you for taking the time to write your review.
First of all, We want to thank you for your comments and are very happy to know that we were able to meet the expectations.
We note with pleasure your point of view about the Art Deco style. This information is very important for us as we always keep that Art Deco style in every renovation we make (for example the new restaurant at the “Bar des Présidents”).
We will be very pleased to welcome you for another stay during that new 2013 year
Best Regards,
Thomas Berbain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug, Switzerland
Level Contributor
492 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed January 1, 2013

Just spent the New Year's long weekend at this hotel in France, situated in the town of Divonne which straddles the border with Switzerland, and enjoyed it a lot. The complex is located in a park and encompasses the hotel's grand building itself as well as a gambling casino, a theater hall, an outdoor pool and more. There are several restaurants and a number of function rooms within the hotel building itself. There are also an 18-hole golf course and the town's thermal baths literally next door. A short walk takes you to the town's center with its shops and cafes.
The hotel's rooms are large and well equipped, the modernized marble clad bathrooms are outstanding, the food in the main restaurants is of the highest quality, and the staff is friendly and efficient. From one's balcony the Jura mountains' range extends in the horizon.The only criticism is due to the spa, which is minuscule and can't cope with more than two handful people at the time.
Neighboring attractions include among others the city of Geneva, Voltaire's home in Ferney Voltaire, as well as the CERN research center. And of course there is also skiing in winter and water sports in summer. Well worth a short stay!

Room Tip: Ask for a superior or better yet a deluxe room.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GranZorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, January 11, 2013
Thank you for taking the time to write your review.
First of all, we want to thank you for your comments and are very happy to know that we were able to meet the expectations.
We will be very pleased to welcome you for a future stay, maybe a little bit longer to discover all the other activities you haven’t seen yet (Lausanne, Montreux …)
Best Regards,
Thomas Berbain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 10, 2012

Huge trees, surrounding the building with sending up lights in the night makes the atmosphere relaxing and homy like.
Conference room with a long wall of windows makes all business discussions opened and cleared.
Waiters are very much nice and attentive they will serve you lunch/dinner you’ll never forget of.
Sleep on the brunches of magical trees will be deep, calm and serene. You will see!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyubov K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, December 19, 2012
Dear Madam, Dear Sir,

Thank you for taking the time to write your review.

We are very happy to hear that we were able to meet the expectations.

We hope to have the pleasure to welcome you another time, maybe during the Summer when the garden is the greener.

Regards,

Thomas Berbain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 5, 2012

I have stayed here a couple of times here and frankly the second stay turned out to be even better than the first stay although there was not much to complain about even in the first stay.

Pros :

Spotlessly clean rooms and amazing housekeeping
Sometimes off you are lucky you might get a huge room with couple of sit outs.
Casino is just next door and a good one at that
Staff can speak English

Cons

Same breakfast every day. Although the spread is good. They need to change it occasionally.

Overall the experience was very very good.

Room Tip: Superior rooms are really good.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, November 7, 2012
Dear Sir,

Thank you for taking the time to write your review.

First of all we are happy to note that you enjoyed your stay globally. We do our maximum to satisfy our guests needs and appreciate when the goal is reached.
Concerning the bad experiences you had within our restaurants for the diversity of the breakfast we have taken good note about it and will make the changes needed.

We will be very pleased to welcome you another time.

regards,

Thomas Berbain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
164 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed October 25, 2012

We have now stayed at Domaine de Divonne twice, and thoroughly enjoyed our stays both times. The staff speaks English and is very friendly and helpful. Each time, they accomodated our special requests (including early check-in) readily. During our recent stay, our room was extremely large with a comfortable bed, multiple closets, a large balcony with table complete with linen tablecloth, and an updated bathroom. Room service is excellent, and prompt. I highly recommend the Domaine de Divonne and hope to go back soon for a longer stay.

Stayed October 2012, traveled as a couple
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, October 31, 2012
Dear Madam,

We thank you for your king comment and are very happy to notice that your stay meet the expectations you wait.

Giving the best service we can offer is our main purpose. We are very pleased to learn that you have enjoyed your stay twice.

We will be very pleased to welcome you a third time with the same pleasure.

Regards,

Thomas Berbain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swanley, United Kingdom
Level Contributor
123 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 18, 2012

What a wonderful hotel with history and the best lifts ever!

This hotel is in a lovely location, just on the Swiss/Franco border in a lovely little town. The staff are very friendly, attentive but not too much.

The rooms are amazing ! Huge junior suite size rooms with a huge super king size bed, bath & shower with double sink and separate WC and a lovely balcony with 2 chairs makes for a very comfortable and hi spec room.

Needless to say minibar is insane (€5 for a mars bar, €6 for a can of diet coke!) but pay at your peril.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garryturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review, October 31, 2012
Dear Madam, Dear Sir,

We want to thank you for having shared your opinion about your stay in our etablishment.

We are very happy to know that you enjoyed our facilities and service.

Giving our guest the best service is our priority. The elegance of the Domaine has to be well served by personnal assistance and good smile.

We are looking forward to welcome you for another trip in Geneva.

Regards,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Domaine de Divonne

Property: Domaine de Divonne
Address: Avenue des Thermes, 01220 Divonne-les-Bains, France
Location: France > Auvergne-Rhone-Alpes > Ain > Divonne-les-Bains
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Divonne-les-Bains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Domaine de Divonne 4*
Number of rooms: 133
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Also Known As:
Domaine De Divonne Hotel Divonne-Les-Bains
Domaine De Divonne Les Bains
Domaine De Divonne Divonne-Les-Bains, Ain, France

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