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“Pleasant rooms, but terrible service.”
Review of Hotel Camille

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Hotel Camille
Certificate of Excellence
Reviewed December 29, 2012

I was in a rather large wedding party that had completely booked the entire hotel. The hotel itself is nice.

It's very quiet, and the location is excellent for the area, although the area doesn't have much going on. The rooms are small and without many amenities, but they are very clean and the basics are covered. Also, there's no WiFi. I believe there were individual connections in the room you could connect a wire too for an additional, and from I remember, outrageous per minute price.

Honestly, I'd be tempted to give this place 4 stars (even without amenities) if the customer service hadn't been so atrocious. They offer a dine-in breakfast service that must, apparently, be ordered the night before. This was not conveyed to most of us staying there (our groups fault, not really management), but the next morning when I went to a patisserie to bring back some breakfast for myself and a friend I was barred from entering the hotel. The manager threw a fit because we hadn't ordered the breakfast service, and made no exceptions. So I and a few others ended up eating breakfast on the beach (not terrible) instead of eating and getting dressed for the wedding. I guess the other thing is that just about all local businesses shutdown by 9pm. If you know you'll be getting in later, or like to midnight snack, keeping food in your room would be the only way to do it. In this case, you'd be out of luck.

Additionally, after the wedding, a group of us congregated in what appeared to be the communal lobby of the hotel. This lobby, apparently, is right down the hall from the proprietor and his wife. We weren't overly rowdy, although we may have gotten a little loud at times, but the proprietor came out and demanded that we all go to bed. It's a small hotel, granted, but I've never stayed anywhere that there wasn't a place to congregate after hours. Options were to go to a room that was too small for 7 people to sit in (they're really very small, but manageable) with paper-thin walls, or go back to the beach which would have been an option if it hadn't been so cold.

All in all, and trying to remain fair and balanced, the place is quiet, clean, and generally nice for a quiet relaxing trip, but if you go in a large party I'd advise you to stay away.

  • Stayed: September 2012, traveled with friends
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3  Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 - 14 of 214 reviews

Reviewed November 15, 2012

Myself and 2 daughters went to Sainte Marie for some horseback riding and stayed at Hotel Camille..
I had read very bad reviews, but also read that the owners changed. So we gave it a shot and found the new owners to be very nice and helpfull !
The rooms are clean and it's across from the beach and 5 minutes from the center of town (which in itself isn't very big).
Breakfast was for an additional price, which i thought a bit high, but worth it.
Nice find !

  • Stayed: October 2012, traveled with family
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Thank lunamare62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2012

hotel has a good location. right in the centre and overlooking the sea (though you have to pay extra for the sea view). the room was ok, nothing special, there wasn't any shampoo or shower gel in the bathroom.

  • Stayed: April 2012, traveled as a couple
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2  Thank Akrep81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

This has to be one of the quietest hotels we have ever stayed at , which is amazing considering that the hotel is located on a busy street in front of the sea. Our room was at the back and had a terrace, air-con and was tastefully decorated and spotlessly clean. The reception staff were very kind and accommodating. There is the possibility to park along the road in front of the hotel but don't park right on the bend, while we were there, a car crashed damaging 4 cars, writing off one of them!

  • Stayed: August 2011, traveled as a couple
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Thank WelshladyItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

We spent 3 nights in Saintes Marie having been there the year before for a day trip decided it was worth a stay. We were certainly not dissapointed we opted for a Sea View room and the view was amazing literally a stones throw from the lovely sandy beach.

Although not speaking a lot of English the staff were very courteous and helpful throughout, rooms were basic but clean. We at first couldnt' work out why there were no curtains but later discovered the automatic button for the shutters! (a useful tip!)

The hotel has a lovely little bar where you can enjoy a beer or a coffee overlooking the beach and is open late and has a pool table. There are lots of restaurants to choose from in Saintes Marie but the one we stuck with was 'La Bouvine' absoloutly great food at reasonable price.

  • Stayed: July 2011, traveled as a couple
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Thank ruthd1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2011

We are a family of 4 with two young kids (6 and 8). Our room was room no.25 and we stayed 4 nights. It had a balcony with a table and chairs. The sleep was excellent. Internet is like 2E / 30min. When I booked this place, I found the town on a map and expected the place to be a small and quiet town. We were shocked when we got there. There was so much people and activity we were scared at first. But the hotel room was big and clean. Employees were nice. Only problem is that there's no parking and at the time we were there, mid-July, the town is crawling with people and cars and parking is hard to find, even at night. Advantage of this place is that you cross the street and you're right on the beach. Only problem is that the water is cold! As much it was crazy noisy when the patio door and widow were opened, the beauty of the place is that when you go to sleep, you shut the doors and window, then you shut the metal electric blinds that cut the noise, then you start the air conditionning unit and you don't hear the outside noise because trust me, IT IS A VERY NOISY SPOT: across the street is a P/A speaker and they play the town's theme song full blast every once in a while and they play announcement messages like the "Taureau-Piscine". The restaurants all have their own "sets" of flamenco guitarists so IT IS VERY NOISY. Disadvantage of the place is that if you intend to go in that area to visit the Pont Du Gard, Nimes and Arles, you must drive 35KM south from Arles to get to the town. It is 99KM from the Pont du Gard and 75KM from Nimes.

  • Stayed: July 2011, traveled with family
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1  Thank OutaouaisMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2010

My wife and 2 young girls stayed at this hotel for 2 nights. The staff was very friendly to us and also spoke english well. Our room was comfortable and we enjoyed a great view of the Sea. The beach is right across the street so it's very convenient for access. I would recommend this hotel to anyone.

  • Stayed: October 2010, traveled with family
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Thank c0neboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Camille

Address: 13 avenue de la Plage, 13460 Saintes-Maries-de-la-Mer, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Saintes-Maries-de-la-Mer
Amenities:
Bar / Lounge Beach
Hotel Style:
Ranked #16 of 42 Hotels in Saintes-Maries-de-la-Mer
Price Range: $86 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Camille 2*
Number of rooms: 32
Official Description (provided by the hotel):
Pleasant boutique hotel facing the sea. Our 32 rooms can accommodate from 1 to 6 people. Some have sea views, others have a terrace, a balcony or a patio. We have a large bright room on the ground floor and a bar open until 20:00. We also offer buffet breakfasts. The center of the village is a 3 minute walk, as well as most tourist attractions, and restaurants. The Provençal market twice a week will be the joy of all. We offer a free parking space for bicycles and motorbikes. ... more   less 
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