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“The only 5* feature of this hotel is the price…” 2 of 5 bubbles
Review of Hotel Tiara Yaktsa Cote d'Azur.

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Hotel Tiara Yaktsa Cote d'Azur.
Ranked #2 of 6 Hotels in Theoule sur Mer
Certificate of Excellence
Paris, France
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“The only 5* feature of this hotel is the price…”
2 of 5 bubbles Reviewed September 2, 2012

We just came back from a 4 night stay at this property, and I am sad to say that I agree with most of the negative reviews posted on TA.
The property itself is very beautiful, the room was pretty, the bathroom with the double rain shower was definitely luxurious. The pool is very nice as well with a great view. I will say though that the whole pool/pool beds area feels a bit cramped. For a hotel which targets couples looking for a romantic and intimate stay, I thought the lack of intimacy was very surprising: the day beds are very close to each other, and the pool area is very small.
Our room (5) has a nice sea view but being on the ground floor, our balcony was actually in between the restaurant terrace and some daybeds. Our room was literally right next to the restaurant and the restaurant toilets, and one of the restaurant tables was so close to our bathroom wall, that sitting on the toilets we could actually hear all of the couple’s conversation. Not a huge deal for us but I don’t want to think about what they could hear… In the evening, we could hear the staff chatting and laughing while closing the restaurant, and in the morning we would be woken up by some trolleys going through the corridor.
These are minor gripes in my view; the main reason for our disappointment is the service. The level of service and amenities is a world away from what you would expect in a true 5* property. I consider myself pretty well travelled, and we are lucky enough to have visited many 5* hotels, and Tiara Yaktsa doesn’t stand the comparison at all, or even compared to much cheaper bed and breakfasts with no star at all. I am under the impression that they charge extortionate prices so that you would believe this is a 5*hotel, but when you get there, nothing follows…
The staff we interacted with was very smiling and nice, but not well trained at all, not professional. Professional staff shouldn’t make you feel awkward, but that’s how they made us feel, although not intentionally. We were first welcomed to the hotel on a nice terrace and offered a drink. We filled out a form where they ask you which newspapers you’d like to have. My boyfriend asked for the Wall Street Journal or Financial Times. Granted, these may not be easy to find in that area. But in that case, it may be a good idea for some member of the staff to tell us that they can’t provide either of these and offer an alternative? Instead of that, nothing was mentioned about newspapers after that. When I asked the girl who showed us our room if they had any suggestion regarding activities we could do in the area, in particular if there were any nice hikes, she giggled and told us we could hike on the beach…? She did say she hadn’t been working at the hotel for very long and that she would ask her colleagues. But no follow up after that (we ended up going to the office du tourisme in Theoule, where the staff was fantastic, and extremely helpful). And to give you an example of how to make a guest feel awkward: there was a dvd player in the room, and when my boyfriend asked her if they had dvds we could borrow, she giggled – again – and asked him why he would watch a dvd when he had a pretty woman in the room with him… I’m sure she was well intentioned, but the whole thing felt quite unprofessional.
We went to the pool twice (once at 4pm, once at 5pm). We NEVER saw any member of staff at the pool, and I had to look around and find the small room where the towels were stored in order to get them myself. Needless to say no one was ever there to set up the day beds for us. Forget about ordering a drink!
And the cherry on the cake is the “fitness center”. We actually went to the fitness center as we wanted to have a workout session, and what a joke! The fitness center is actually the size of a closet, with one bike and one elliptical machine, one exercise ball, and that’s it. No weights, nothing. Oh, and the room is freezing cold. Trust me, whoever called this room the “fitness center” has never ever set foot in a gym.
Given the extortionate prices they charge for breakfast (EUR30 per person) or for the spa treatment (bear in mind that I’m comparing to other 5* properties), we gave these a pass. We also passed on the restaurant given how overpriced everything else was.
So overall, very disappointing. Management seems to justify the lack of amenities and service by the size of the hotel, but the hotel where we stayed before Tiara Yaktsa had 12 rooms, so I do think this is a fair comparison. No service doesn’t mean romantic. No service means no service, and it means not worth EUR 370 per night.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank DKB_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • English first
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English first
Brisbane, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

We stayed for 5 nights and absolutely loved it. Perfect weather and Tiara Yaktsa meeting (or exceeding) our every expectation made for a stunning first time visit to the Côte d'Azur. The hotel really is everything it makes out to be - the location is amazing, the views stunning, the rooms are beautiful, the pool and daybeds are just the most perfect place to pass time and relax.

From the moment we arrived we were greeted with a warm smile and a glass of champagne and were promptly shown our room. The service standards stayed high for the rest of the trip. We stayed in a prestige room, which was large and views were simply spectacular. I'd recommend paying the extra if you're staying for a few days.

The restaurant food is great, but it's not cheap. I'd certainly recommend having a car for your trip as the hotel is a bit isolated. You can walk to a the nearby marina (there are 2 or 3 restaurants there) but otherwise you will be paying high taxi fares to get around.

Overall, we really had a fantastic experience, like most other reviewers. The hotel looks just like the incredible pictures and the service was excellent.

Room Tip: Upper levels facing the ocean are a must (prestige rooms).
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isla Mujeres, Mexico
Level Contributor
153 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed August 28, 2012

We booked into this Hotel we found on the net on our way to a two week holiday on the Cote D'azur.

It was everything it promised the rooms were of a high standard, amazing Sea views, lovely infinity pool and the best Sunbeds ever.

We ate in the restaurant which was excellent and the service from all the Staff from the Manger down was second to none.

Although a little expensive ,overall it was value for money, we will definitely stay again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PWF1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed August 24, 2012

I’m slightly in awe of the reviews for this hotel. They seem to be glowing. This partially fed my disappointment when we arrived. The trip advisor award (4th most romantic hotel in Europe) laid the expectation that Tiara Yaktsa would be something a little special. It isn’t. It’s mediocre at best. It’s not a bad hotel. The service is pretty good. The view is great but it is let down in lots of ways. For the cost there are much better places in the south of France and if you have high expectations you may also be let down. I'm torn between two and three stars here. It is really average not poor. I’m giving it 2 stars (poor) because of my overall disappointment.
Good bits:
- Has a great view
- Rooms a decent size
- Free Internet with an excellent service throughout the hotel.
Bad Bits:
- The niceness is a thin veneer. Aluminium windows are really noticeable and everywhere, the cheap-feel day beds are squished together in rows giving it the feel of a cheap beach hotel. Overall finish is reasonable but not high end. Bed not that comfy etc.
- Expensive food which is good but not great. For example breakfast is 60 euros for two. You can’t eat your breakfast on the nice sun terrace because it’s reserved for lunch (??). It’s quite nice but coffee is pretty poor quality and my second pot was cold. Petty gripes really but they add up.
- Exterior garden / pool feels cramped and cluttered. Again the finish is not close to acceted 5* standards.
All in all I expected a lot more from this hotel. It charges top 5* prices and is a long way from delivering the goods. That might be forgiven if it had some quirky charm or other outstanding attribute but it really doesn’t. Everything is just average. The pool area is small. They daybeds are packed together on the terrace. It just doesn't feel like a 5*. Did I mention the aluminum windows ;-)
For reference we were in the Deluxe sea view room. The room did have a nice view. If you were in the penthouse and hence never left your room I expect you’d be ok. If you have to use the hotel amenities though you may be disappointed.
In conclusion: if you can get a decent deal online (not the extortionate 400 euros they charge on their website) it would be a nice place to stay for a night if you were travelling down the coast. I would not recommend staying more than one night here. The hotel just isn’t up to it and is far to expensive for what it has to deliver. There are so many better hotels in the south of france.

Room Tip: make sure you get a view. this hotel is pointless without the view.
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank benstopford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 22, 2012

We spent 6 nights here in mid-July. The hotel is modern (2 years old) and situated some 20 minutes drive from Cannes. The location is quite isolated and Theoule itself is either a long walk on fairly dangerous roads without pavements or a short drive. If you come without a car, you are reliant on the hotel for everything. And it is eye-wateringly expensive. There is a small marina within walking distance with a nice restaurant but the nearest shop is towards St Raphael and about 2km from the hotel. A taxi into Cannes costs €40 each way. As another reviewer has noted, although fairly isolated there was building work being carried out on the house next door which generated enough noise to make sitting outside unpleasant. No fault of the hotel though and without this, it would be a lovely peaceful place. We were just unlucky.

The hotel is small, boutique, decorated in Moroccan style. It has an amazing view through the front door as you arrive. There is parking, in an allocated area plus on the quiet road outside. Our room was large with a spectacular sea view and a balcony with a comfortable seating area. There was a large bathroom with a double shower. The bed was really quite hard, which was a pity as it was very uncomfortable. Interestingly, our bathroom floor was dirty when we arrived. We did complain and the manager apologised and it was immediately cleaned but an odd oversight
for an otherwise immaculate hotel. All the staff, without exception, were polite, charming and
helpful. We ate in the restaurant twice but the room service menu was good and it was lovely to
be able to eat on the balcony in privacy. The food was of a reasonable standard.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DrGran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 11, 2012

We honeymooned around Cannes, nice, Monaco and I was a little disappointed with how built up it all was- we drove to the tiara hotel for the last night of the honeymoon. It's a pleasant drive on a coastal road about 20 mins from Cannes. The scenery and setting of the hotel is great. We were greeted by a nice friendly staff member who offered us a complementary glass of champagne. Our room was a bit disappointing as its a disabled room, no bath, a shower curtain etc, a bit disappointing for the money we were paying.but the room itself was nicely decorated with loads of cd's dvd's....We went for a swim in the infinity pool which is amazing!! Really honeymoon experience. Scenery is fantastic. Dinner was very tasty and the staff were very pleasant!! I would strongly recommend the hotel, my only advice is don't take room number 10.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Rhino123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 10, 2012

This hotel which is tucked away about 4 miles up the mountain, is SUPERB and simply stunning. The views are delightful and spectacular, the atmosphere; amazing, the staff; helpful, friendly and professional. The rooms are gorgeous and clean with sleek modern, asian inspired designs. It's worth splurging for the junior suite with a water view. It's romantic and ideal for couples who want a quiet, relaxing experience.

Note that there is currently construction underway in a vila just next to the hotel. It's loud and dusty and there is no way around it. If you are enjoying any of the cabanas, it will be disruptive. If you are staying in an end-unit like number 16; it could be unbearable. Room 16 has an obstructive view of the water as well as there is a large beautiful tree. Avoid this room.

It is best to have a car if you stay at this hotel. Otherwise, you will be limited to it only unless you want to walk a few miles. Cabs can be called, but they will be expensive if you want to venture anywhere away from the hotel given the distance. If you rent a car, there is only street parking available, but the area is nice so there are no concerns.

The restaurant was fantastic yet expensive. Dining options in this area are limited unless you drive down the mountain near Cannes where they will be plentiful.

Room Tip: Avoid room 16 due to an obstructive view of the water and the VERY loud construction taking place...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Remac2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tiara Yaktsa Cote d'Azur.

Property: Hotel Tiara Yaktsa Cote d'Azur.
Address: 6 boulevard de l Esquillon, 06590 Theoule sur Mer, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Theoule sur Mer
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Theoule sur Mer
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Tiara Yaktsa Cote d'Azur. 5*
Number of rooms: 21
Official Description (provided by the hotel):
Inspired by the wealth and diversity of Mediterranean culture, the Tiara Yaktsa Cote d'Azur is endowed with a unique style of comfort and intimacy. Its fine views of the deep-blue sea, intoxicating fragrances and well-manicured gardens, provide truly personal experiences. At the Tiara Yaktsa , time is controlled by your innermost feelings.Tiara Yaktsa is the newest member of the Luxury Hotel Collection of Tiara Hotels & Resorts. ... more   less 
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Also Known As:
Tiara Yaktsa Cannes Hotel

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