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“I wish I could say better things”
Review of Hotel Laurence

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Hotel Laurence
Ranked #16 of 16 Hotels in Cassis
Germany
Level Contributor
193 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
“I wish I could say better things”
Reviewed August 19, 2010

We stayed here for three nights with our three year old. The room was very small, but that was okay, because we just slept here. The room was quiet and had A/C, but the bathroom was not that clean.
The one lady at the front desk, Alexandra, is very nice and speaks perfect English. The other woman was rude, especially to my husband, which we did not appreciate. But the women who serve breakfast, and also clean the rooms, were very friendly (breakfast was typically French with baquette, croissant, jelly, juice and coffee).
The location is perfect, although they don’t have private parking and you have to find a place to park the car on one of the few parking lots in the center of town.
We would not stay here again because of the rudeness of the one gal at the front desk. Without her it would have been a quite pleasant experience and probably worth a recommendation. Too bad…

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKJN-Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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    24
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2010

There was a traveler named Rees
Who sat on a pot in Cassis
To his dismay
The throne gave away
Dashing his hopes for a piece.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimrees48503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Denver, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 25, 2010

We took a chance with this hotel for the value and location. It was so filthy that we checked out after one night. The location is great, but seriously, the hotel was grimy, moldy, and just filthy. Disgusting bathroom, the room definitely hadn't been cleaned between guests. I travel a lot, and this was by far the worst ever. I would prefer a sleeping bag on the beach to this dirty place.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 93950Mermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 11, 2010

For 70€ and the location, this hotel is fine. The room was clean and it was quiet at night.

About the front desk, I don't think they're rude exactly, but just very matter-of-fact/direct if you ask them questions.

Stayed April 2010, traveled as a couple
Helpful?
1 Thank bpzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountains of Norfolk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 1, 2009

We were looking for a Four day break Hotel with the best value for money accomodation.

We expected small and it was, but it was quiet, very clean and friendly with a perfect balconied view of mountains with Donkeys at our feet.
Right outside lay a Plain tree lined park. Like a film setting straight out of Lord of the Ring.
At 66E a night we felt we had chosen well and were not dissapointed.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WilliamTell1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed August 14, 2009

I stayed here for one night, in a smallish room on the first floor (80 euros) that smelled badly of the fast food joint just below. The Hotel Laurence will continue to fill up because there are so few hotels close to the beach, and Cassis is an extremely popular destination for French vacationers in the summer. That`s too bad, because the front desk staff is simply so rude that I genuinely hope that people stay away from the place. This is not a language issue, as my French is about as close to perfect as it can be for a second language. The staff there are simply lamentable people who should not be employed in any type of service industry. The only point at which I heard anything like a positive tone in the voice of the lady at the from desk was when she said "Au revoir", otherwise she was rude, condescending, aggressive, and uncooperative. The hotel does not take credit cards and they practice a dodgy "let me hold on to your passport for the duration of your stay so that I`m sure you`ll pay when you leave." The room itself was cleanish, despite the odours, though the shower could have used a more careful cleaning. The front desk closes at 10 in the evening and access is only with a security code. No lift. I wouldn`t recommend this place to anybody. It is extremely well located, very close to the beach, the port and its restaurants.

  • Stayed August 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tareus1849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wien
1 review
Reviewed February 15, 2009

The receptionist ,we did not get the womans name,was extremely rude and unfriendly,not at all helpfull.
She was even rude on the phone to a french friend.
Alltough the area was nice,it was hard to enjoy our stay with such an unfriendly person behind the desk.
We never experienced anything like that ever before!!!!

  • Disliked — Service at the reception
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Sab555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Laurence

Property: Hotel Laurence
Address: 8 rue de l Arene, 13260 Cassis, France
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cassis
Amenities:
Hotel Style:
Ranked #16 of 16 Hotels in Cassis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Laurence 2*
Number of rooms: 15
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Also Known As:
Laurence Hotel Cassis

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