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“Perfect Place to Re-charge in Mid-tour”

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Les Roches Blanches
Ranked #10 of 16 Hotels in Cassis
Reviewed January 13, 2010

We stayed at Les Roches Blanches for 3 days between touring Barcelona and Paris, and it was perfect. The location and views from the oceanside balconies are stunning. Sunset dinner (with excellent food,) is a great place to watch the famed color-change of the calanques. I don't "get" the gripes of some reviewers. The service and ambiance are definitely provincial, as opposed to a**-kissing or urbane, but then again, you ARE in Provence. While the hotel could offer a periodic shuttle into the port area, if you are "bothered" by a mild 1 km (.6 mi) walk in a beautiful setting, perhaps an all-you-can-eat cruise to Bermuda would be a better choice of vacation.

  • Stayed: July 2009, traveled as a couple
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Thank rglaw890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 - 59 of 254 reviews

Reviewed October 18, 2009

When I got back from Cassis, I read the reviews on the French version of TripAdvisor... where numerous travellers asked the same question as us: just how did this hotel get four stars? For us, it was a complete mystery. We were only there for one night and chose to stay in one of the cheapest rooms (called "Lavande") on the first floor of the main building. OK, we chose one of the smallest rooms. So, you could kind of expect that it would be cramped and that the bed would be tiny. But, on top of that, the acoustics were also so bad that we could hear everything not only in the corridor but down in the reception, and the room was rather worse-for-wear. Several pieces of furniture were chipped, the decor (especially the bathroom) lacked any charm and the bathroom products just seemed cheap. Also, the shower rail was placed too far into the bathtub so that it was impossible to take a shower without the curtain sticking to your skin—not a pleasant experience! Elsewhere in the public areas, the decor weaved its way between tired and unrefined. All of those zebra-print chairs in the lobby are really quite an eyesore!

The breakfast was probably one of the most disappointing we've had in a hotel in a long time... which is a little surprising given that they seem to pride themselves on their "gastronomic" restaurant (we didn't have dinner there). I actually can't remember when there was actually such little choice. There was just one type of cereal, for instance... and the quality of the food was nothing to write home about (with the exception of the scrambled eggs, which were really good).

One other problem we had was with our hire car. There is very limited parking in the lot in front of the hotel... and definitely not enough spaces for all the rooms they have. We left our keys with the staff so that our car could be moved out of the way if it was blocking access for any of the other cars. When we checked out, we had the unhappy surprise to discover that the car had been scratched down one side... and when we reported this to the woman on the reception, her response was: "Oh really?" She may just as well have said, "Too bad!"

Of course, what the hotel does have going for it is the location... which is absolutely stunning. The pool area is right on the sea and the views of the "calanques" are absolutely amazing... which just makes the tawdry standards of Les Roches Blanches even more regrettable. You could just imagine it becoming the most divine little boutique hotel and an absolutely perfect hideaway. But, for that, you'd have to completely redo the interiors, put in some sound-proofing and greatly improve the overall service. Until that's done, I would definitely not recommend anyone to go and stay there!

  • Stayed: October 2009, traveled as a couple
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1  Thank ianp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2009

We came to Cassis as the second part of our 15 day honeymoon in France. Things started off on the wrong foot when we received and email a month prior to our arrival saying that our reservation was cut to four days (we had wanted to stay for a week) because there was a wedding at the hotel the weekend that we were staying. Our feelings were that we had a reservation and it should be our decision whether we wanted to cancel after being advised that we may be the only people there that aren't part of the wedding.

The hotel is eclectic and really beautiful. The views were amazing and the pictures of the pool do not do it justice. Our room was clean and nice sized but somewhat more utilitarian that we would have expected for the price. The chairs on the balcony were rusty and ruined me and my husband's shorts.

We had two delicious meals at the hotel restaurant-- some of the best food we had the whole time were in France. Be sure to make reservations though-- we went down for dinner one night, not wanting to go into town, and the staff seemed to be thrown in a tizzy over our impromptu request. Service is slow (we waited 25 minutes during dinner to be asked if we’d like wine or a drink), stuffy and quirky-- but the food was really great so that made up for it.

Our biggest complaint about the hotel comes from the front of the house. They were very pushy about reservations at other restaurants and excursions. I had asked for a private boat tour of the calanques (a must see!) and it was arranged by the front desk-- I was told to bring 500 euro (only cash, no credit) and to be at the docks by 9am. The morning of the scheduled tour, the woman from the hotel who made the reservation was hounding us to get going to the docks. We had an amazing tour the med and the calanques but when it was time to pay it was told it was 580 euro—nearly 150 dollars more than she had told us. Clearly, she was getting a kickback and we were getting taken advantage of. It was my husband's birthday that day and didn't want to make a scene so we paid it and let it be. We also canceled a dinner reservation she had made (we were tired and sunburned and decided to eat at the hotel- our prerogative) and the next day she gave us a hard time about cancelling-- sort of scolding us. It just felt really sketchy.

So over all, I'd recommend this hotel for the location and because it's in charming Cassis -- which is a great jumping off point to so many other places in Provence. I would not go expecting polished streamlined customer service.

  • Stayed: June 2009, traveled as a couple
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2  Thank ZestFloridaFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2009

We stayed here on our honeymoon in August. The standard room (in high season) was 150 euros, or 250 euros for a room with an ocean view. Although I think the 100 euros "view" surcharge is a bit steep, we did get the room with a view. The view is terrific, however, with a fine view of the harbour and the cliff-face.

The room was large and clean, the balcony excellent. There is a lovely "infinity" pool overlooking the cliffs, and great spots for sunbathing. It is a bit of a walk to get to the port, where all the restaurants and shops are.

We also had dinner at the restaurant - which I highly recommend. Try to reserve a table early.

  • Stayed: August 2009, traveled as a couple
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Thank gideonf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2009

Small hotel (24 rooms), the emphasis is not on the pure luxury but rather on the service, good food and an incredible location on the sea, directly on the rocks. from all over the hotel beautiful sea view. A swimming pool as it were on the rocks. Lovely terrace for breakfast and dinner (view 180 °). Classic French Bistro cuisine, very tasty. Continental breakfast, delicious.Private car park . A little gem!

  • Stayed: July 2007, traveled with family
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Thank Belgiantravellover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2009

This small uncrowded hotel is extremely good value. Its position is unique- fabulous views, direct private access to the water as well as a wonderful pool. Comfortable rooms, no fuss service, and a sophisticated clientele without the eurotrash.I t is an easy and interesting stroll into the port- but you won't want to leave. It's also very child friendly. Rivals Bora Bora for beauty and the experience. Book for one night longer than you planned- you deserve it.

  • Stayed: July 2009, traveled as a couple
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Thank RoseannM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2009

First of all, the setting... perfect! This small hotel has some of the prettiest grounds which overlook Cassis and the cliffs across the bay. The infinity pool is a great touch. Lots of lounge chairs in many different locations. This is not a place where you have to claim a beach lounge before breakfast, or you won't get one. The problem is more where do you want to lay out? The food comes next. Even with all the opportunities in Cassis harbour, you should take at least one dinner at the hotel. They do a fantastic job. The night we were there, a full moon rose up over the cliffs across the bay,and even the cignelle stoped their chirping. The dinner was pricey, as was the room, but within the value range for what you get. breakfast is good too, but again, expensive.
The room was a large suite. We were traveling with our 21 year old son. The seperate sleeping area was not completely private, but overall there was a feeling of spaciousness. We didn't spend much time in the room anyway. Two negatives, one slight the other more of a concern; the first was that the beds were a bit too soft for my wife and my comfort and I awoke with a bt of a backache from it. The second was a smell that entered the room which smelled a bit like sewage. This happened only on our last evening there.
The stff at the front desk were extraordinarilly helpful. It is a fairly long walk into Cassis, and as parking in Cassis is terrible, it is better to walk in, which we had no problem with, but as we wanted to catch the last tour boat to the callanques after returning from Aix, I didn't think we would make it. The lad at the front desk took my rental car and drove us into town and then returned the car back to the hotel. This over-and-above the expected gives you an idea of the friendly and helpful attitude we found from all the staff there.
One historical note: Their brochure says that Winston Churchill stayed here for an extended time and painted the cliffs and Cassis from here.

  • Stayed: July 2009
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2  Thank Limulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Roches Blanches

Address: avenue des Calanques, 13260 Cassis, France
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cassis
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 16 Hotels in Cassis
Price Range: $184 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Les Roches Blanches 4*
Number of rooms: 24
Also Known As:
Les Roches Blanches Cassis

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