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“Fine overall”

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Novotel Poitiers Site du Futuroscope
GreenLeadersSilver level
Lisbon, Portugal
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Fine overall”
Reviewed July 19, 2012

Great location and service, great breakfast, room was tiny for family of 4, restaurant was a bit disappointing - food too rich and greasy to our taste.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank antoine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
London, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 24, 2012

This is not a family friendly hotel. The friendliness of a hotel is defined by it's staff and their attitude left a lot to be desired.

We arrived later than we had planned thanks to a 4 hour delay at the Eurotunnel. We were slightly bedraggled with a 3 year old and a 1 year who had spent the best part of 10 hours in a car. Whilst the receptionist was friendly enough and the children delighted with their welcome gifts, it very quickly went downhill from there.

Our big mistake was venturing to the restaurant (which dominates the ground floor of the hotel). It was 7.30pm but not busy and we deliberately sat away from the other diners as we did not want the possibility of some slightly tired children spoiling their meal. As it happened, the children were very well behaved, the staff not.

Our treatment by the staff was frankly appalling from start to finish. We had to ask for a child's seat (despite clearly having a one year old), service was tardy, we were not afforded the same level of service as fellow residents with children (french) and half of our order was ignored.

At breakfast we experienced as similarly indifferent experience similar to the above.

At the end of our holiday we stayed in a Novotel in Bordeaux and had an excellent experience. The facilities were the same but the staff were seemingly from a different planet.

I would recommend Novotel's for their functional friendliness everywhere but beware their staff as this can be very hit and miss.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank awalshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chasseneuil-du-Poitou hotels

Bruges, Belgium
Level 6 Contributor
304 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed April 15, 2012

Exactly the type of service and hospitality you expect with Novotel. Upon our early arrival (before 10 AM), our room was already available. The hotel offers free shuttles to the entrance of Futuroscope, which is very convenient.

At night we had a terrific dinner in the restaurant (which is very acceptable in terms of pricing).

Rooms are clean, and silent. Again, exactly as we are used from Novotel.

Breakfast as well offers everything you need and expect.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Koen67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2011

This Hotel is clean and tidy close to Futuroscope, but the staff are all stressed, some in the dinning area worked evening and breakfast shift for three days straight. The food was poor value, small portions ridiculous designer plates. Breakfast had chipped cups and teapots. The breakfast bread was handled by customers without covers, unhygienic had they washed their hands?

Room Tip: Well equipped bedrooms
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank perfectweekend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
france
Level 6 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 8, 2011

We spent 2 nights here at the begining of may while visiting futuroscope, a very nice novotel,service was good,staff friendly ,clean spacious rooms with ample space for 2 adults/2 kids.The breakfast was fine mainly continental style with a choice of scrambled eggs and bacon as the french understand it ! evening meal at the restuarant was also very good.
Only 1 concern and that was that the shower in room 320 was not temperature controlled so very easily went from a nice temperature to scalding hot within seconds - best to check and not leave little kids in unattended.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cassieFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 9, 2011

Our house in the Dordogne is 21/2 hours from this hotel so we very often make it a pleasant stop being just of the motorway and always the same good service & food.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Des F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 23, 2010

Nice clean modern hotel with swimming pool.
Good breakfast as at all Novotels.
Although booking details said all the superior rooms had double bed and fold-out sofas, when we got there we had been allocated a room without sofa beds. It was quickly resolved although being told the hotel was full was a bit concerning.
Overall recommended as a stop over or to see Futuroscope.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pmlist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Poitiers Site du Futuroscope

Property: Novotel Poitiers Site du Futuroscope
Address: 4 avenue Rene Monory, 86360 Chasseneuil-du-Poitou, France
Phone Number:
Location: France > Nouvelle-Aquitaine > Vienne > Chasseneuil-du-Poitou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chasseneuil-du-Poitou
#4 Luxury Hotel in Chasseneuil-du-Poitou
#4 Family Hotel in Chasseneuil-du-Poitou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Poitiers Site du Futuroscope 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Novotel Poitiers is a 4 star hotel close to the Futuroscope theme park. We offer 125 airconditioned rooms including four rooms for guests with limited mobility and five larger rooms with spa baths. The hotel also features a restaurant, a bar and 11 conference rooms for meetings and seminars. This 4 star hotel is equally suited to a business trip or holiday in Poitiers visiting Futuroscope with your partner or family. Enjoy our swimming pool. Private car park for your convenience. ... more   less 
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Also Known As:
Novotel Chasseneuil Du Poitou
Chasseneuil-Du-Poitou Novotel
Novotel Poitiers Site Du Futuroscope France/Chasseneuil-Du-Poitou

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