I booked 3 rooms through booking.com for 9 of us. When I arrived there was no reception just an electronic machine. I was able to get tickets for 2 rooms, but not the 3rd. I spent until 1:45am on the phone to booking.com, and eventually they agreed they would refund a new booking I had to make on the spot. The whole time there were dodgy types in the car park, the rooms were clearly being used as a brothel. The rooms stank of smoke. When I arrived back in England and claimed my refund booking.com would not refund the money as the hotel claimed the night watchman recalled checking us all in! This was at a time when there was no night watchman. I spent a fortune on phone calls, and have still not received a refund due to lies the hotel have told. Avoid this hotel like the plague.
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