We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average quality hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Calais - Coquelles
Ranked #1 of 24 Hotels in Calais
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Average quality hotel”
Reviewed June 1, 2014

I had stayed at this hotel before and have noticed over the years that standards are dropping a little. Rooms are looking tired now.

Reception staff were excellent. Very quick check in process and staff very polite and professional. Impressed.

Not so impressed when I got to the room and found a dirty toilet so Im not really sure what happened there - possibly the cleaners had missed by mistake. General cleanliness of the room was average.

Quiet and comfortable in fairness but nothing to get excited about. Not worth the price paid which did not include breakfast.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidwL5102WH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review, June 18, 2014
Dear David W,

Thank you for staying with us and for leaving a review of our property. I am pleased to know that you found our staff to be highly commendable. I am sorry that your stay was negatively affected due to the condition of your room and the cleanliness of the bathroom. Please accept our sincere apologies for any inconvenience it may have caused you. I have taken note of your comments and we will address these points to improve upon our service

Again, thank you and we hope to have the honor of serving you again should your travels bring you back Calais.

Best Regards,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

905 reviews from our community

Traveler rating
    206
    460
    167
    49
    23
See reviews for
235
428
32
83
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
High Wycombe
Level 6 Contributor
125 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed May 25, 2014

We last stayed here in August 2011. The hotel was only average then, and unfortunately it still is, but its better than the Holiday Inn in the centre of Calais, and is conveniently located 2 minutes from an A16 exit.

IHG Rewards Club seems to be unknown here - no upgrade on check-in, and we were given a standard room on the noisy A16 side of the hotel rather than one of the quiet rooms at the front. Didn't sleep well due to party noise, but possibly not the hotel's fault.

Service in the bar and restaurant is not that proactive. Breakfast OK.

Pool not that clean; changing room lockers still broken. Good steam room / sauna.

Overall, prepare to be slightly underwhelmed and you'll avoid disappointment!

Room Tip: Best rooms are on the top floor, to the front, facing away from the motorway.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank craigvassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review, June 9, 2014
Dear craigvassie,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the common areas of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level 6 Contributor
600 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed May 24, 2014 via mobile

We saw the reviews and decided to use it as a stopover. BIG MISTAKE.

It was shabby on appearance, the room was old looking. The fridge was really disgusting inside really dirty, the washbasin cracked, the bath didn't drain properly. The towel bath mat was covered in mildew!

The restaurant I've reviewed separately and was awful.

We had breakfast here, the bread was very nice and fresh, the staff infinitely more polite. The cereal was either stale or cheap, shame as the breakfast was the only redeeming feature of this awful place.

I intended to tell them on check out, but they never asked about our stay, just grunted whilst taking payment.

Holiday inn is a brand that to me usually provides an assurance of quality not this place, it's a dump avoid at all costs!

Stayed May 2014, traveled with friends
Helpful?
1 Thank 186400Caroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Calais - Coquelles, responded to this review, June 8, 2014
Dear 186400Caroline,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 19, 2014 via mobile

No gripes with this hotel at all. I was tired after a long car journey and was met by a very polite receptionist who explained all the bits and bobs in perfect english and made me feel very welcome. The hotel is spotlessly clean and the room was perfect for the price I paid. I did partake of Room Service which again was very nice. All in all perfect for the Tunnel and Cite Europe and would not hesitate to use this hotel again.

Stayed May 2014, traveled solo
Helpful?
1 Thank louvre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 18, 2014

If your looking for a relaxing,comfortable & good value nights stay with safe free parking before a crossing back to Blighty,definatly try this!
After an 8 hour drive we arrived tired at this immpressive looking hotel with super views and were really pleased with our choice.
Easy check-in by freindly staff,we stayed in room 206 on the 2nd floor,it's a super airy immaculate large room with excellent WiFi & the best bed so far in France,a choice of pillows,full size bath with powerfull shower and easy reach shampoo dispensers,great water pressure,A/Con,coffee/tea facilities,powerfull hairdryer,black out curtains,decent size TV with English channels available!
If your not a dog fan don't panic the place is not overun with man's best freind infact we were the only dog owners and hats off to Holiday Inn and their excellent staff for making our Border Terrier so welcome with an enormous green out front for excercise,ample bins and welcome in the superb bar with a pint of water! (in a bowl not a glass).
We also enjoyed an excellent meal in the bar from the same menu as the restuarant with our dog lying patiently under the table for titbits much to the amusement of other guests!
Breakfast has been mentioned in previous reviews as overpriced,however at around £12 sterling is priced similar to most UK hotels but the excellent quality & massive choice and the fact you are 5 mins from the tunnel make it a no brainer for the journey ahead!
Top Tip when you arrive in Coquelles,at the left or right junction turn left towards the pharmacy sign and keep going you can't miss it on the left!
We will not stay anywhere else when crossing back to UK from now on!
Well done and thanks to Holiday Inn (an unexpected suprise)!

Room Tip: 206 was excellent,ask for a forward facing 2nd floor room and the view will be super.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thecaptain101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javea, Spain
Level 6 Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 15, 2014

First time staying here to use the tunnel for our annual Spain/UK road trip. The room was perfect for our requirements and we had a great bathroom with bath, very welcome after a 6.5 hour drive. The evening meal in the hotel restaurant was well presented and well prepared and served with a lovely bottle of wine. The substantial breakfast the following morning was delivered promptly and efficiently to our room. We didn't take advantage of the pool but had we been staying longer we would have. The staff were all friendly and spoke very good English which made life easier as we speak more Spanish than French. We would certainly stay here again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleckheaton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 4, 2014

This is the fourth time we have stayed at this hotel prior to returning to the UK on Euro Tunnel. Speedy and friendly check in. Clean spacious room comfortably furnished. Good full english breakfast. This hotel is very handy for both euro tunnel and the ports.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Calais
3.2 mi away
Holiday Inn - Calais
Holiday Inn - Calais
#2 of 24 in Calais
477 reviews
3.1 mi away
Ibis Styles Calais Centre
0.3 mi away
Inter-Hotel L'Haut'Aile
Inter-Hotel L'Haut'Aile
#1 of 7 in Coquelles
332 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
B&B Hotel Calais Centre Saint Pierre
3.1 mi away
Hotel Meurice
Hotel Meurice
#4 of 24 in Calais
700 reviews
3.8 mi away
Ibis Calais
Ibis Calais
#5 of 24 in Calais
601 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Calais - Coquelles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Calais - Coquelles

Property: Holiday Inn Calais - Coquelles
Address: 2099 Avenue Charles de Gaulle, 62231, Calais, France (Formerly Hotel Copthorne Coquelles Calais)
Phone Number:
Location: France > Hauts-de-France > Pas-de-Calais > Calais
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 24 Hotels in Calais
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Calais - Coquelles 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Holiday Inn Calais Coquelles is located 2 minutes from Euro Tunnel, Cite Europe Shopping centre, Eurostar station, main Motorways to European destinations and Calais harbour. Surrounded by a peaceful park with an INDOOR SWIMMING POOL, private car park, Bedrooms with air conditioning during Summer period, a fitness centre with extended facilities (Sauna, Steam Room...), meeting rooms with day light, possibility of cocktail and dinner until 350 people and just 3 minutes from the White Cliffs of Cap Blanc Nez and the sandy beaches of the Opale Coast.. !! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Priceline, Orbitz, Cancelon, Travelocity, Hotwire, TripOnline SA, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Holiday Inn Calais - Coquelles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Calais - Coquelles Hotel Calais
Calais Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing