We traveled as a family with two young children (7 & 4) for 3 nights.
Tiny room with 2 double-queen sized beds. Plenty pillows, although stained. Outdated, 70's style pastel colored bathroom with old tub and faucets. No storage on bathroom at all. None. No place to put your things. Wall mounted soap dispensers for hand soap and shower soap. Unfortunately our shower soap was empty after the first night and did not get replaced. In fact, the empty bottle got ignored after the first service, despite me having propped it up on top of dispenser, and having put it next to empty tissue dispenser the second day. Flimsy, cheap towels. Hair in bathtub (not ours), and sticky residue on night stand. Room service maid left leaning rag in bathroom on 2nd day service, on top of our stuff! Also saw one step into a room after one short knock, no vocal identification at all. Guest wasn't happy. Glad it wasn't my room.
Noisy elevator next to room going until late at night and starting early morning.
No upgrade, despite priority club membership.
Friendly staff, all English speaking.
Can't couch for closeness to beach, as beach access bride was closed during our stay. Front desk said it'll only be a 15 minute walk to beach with next access bridge -- turned out to be 30-40 minutes!! No mentioning of bus line that travels between beach and hotel (No. 5).
All in all, ok to stay for short trips, no more than one or two nights. Certainly not up to Holiday Inn standards!
(And now enjoy the standard response of the manager: excuses, followed by "hope you give us another chance".)
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- Also Known As:
- Holiday Inn Calais
- Calais Holiday Inn