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“Horrendous”
Review of Kyriad Amiens Nord

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Kyriad Amiens Nord
Ranked #18 of 20 Hotels in Amiens
York, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Horrendous”
Reviewed June 11, 2013

As a large group of cyclists we arrived at the hotel at 5pm, hopefully looking for some refreshmentt at 5pm in the afternoon. The hotel staff were unwilling to open the bar until the allotted 7pm time. Between 5pm and 7pm we spent a good many euros so you'd think the hotel would have been appreciative.

On checking in, they insisted that only one key card would be issued per room, when a large number were hsaring twin rooms. Why they could not issued a card each is a mystery.

During dinner the service was poor and the staff seemed disinterested.

In the moring they removed the water butt from the water cooler, meaning no water available to fill cycle bottles for the day ahead.

My room was awful. There was no shower riser to hold the shower head.

Generally a pretty awful and shoddy place with shoddy staff.

Room Tip: Do not choose this hotel at all!
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank nickneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level 4 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 14, 2013 via mobile

The hotel is set on a retail park and is easy to get to. There is ample parking and local shops galore. I was part of a cycling group and found it annoying that we could not put our bikes in our rooms, even though the bikes were clean. There were no staff after 11pm and we had problems with our door cards. We had to phone a number to get someone out to open our rooms. Breakfast was nice, but at an extra cost of €9. There were no facilities to have a get together so used a room only to be told to vacate within 20 secs or the police would be called.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cyclist1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amiens hotels

Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 14, 2013

After cycling 70+ miles with a party of 25 cyclists doing a 400 mile charity ride to Paris we arrived at the hotel tired and hungry to be told the restaurant and bar was shut at weekends. Pizza was bought from a nearby shop and a beer for each cyclist.
On sitting down the receptionist stormed over demanding "no beer" as the bar was shut, despite our polite requests the manager would not budge and allow us one beer each by opening the bar, he would not even get out of his chair to come to the reception desk to speak to us, very ignorant !
The rooms were very very basic, the baths were so small you could not even sit with your legs out to relax, the walls were paper thin and the worn carpet and dark brown heavy metal doors made you think you were in a renovated prison.
Our mistake was prebooking for 2 nights and on returning the following night we used the code to get through the main door but we could not access two of the rooms using our electronic door cards, the reception area was all gated shut and no telephone numbers shown to contact in the event of any problems, stuck out of our rooms not knowing what to do.
Eventually a business card was found in one of the other rooms with a mobile telephone, a staff member answered and came to let us in, no apology and he appeared put out that we had bothered him at 11pm.

We stayed in Premier Inns the previous nights in England and the staff there we so helpfull and friendly to us, clearly the Kyriad have no interest in customer service and see their paying guests as a inconvenience, AVOID !!!

I wish we had checked the other reviews on Trip Advisor re this Hotel before making our booking.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martyn-1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 10, 2013

Booked via a 3rd party booking site for 3 nights, Friday - Sunday in late April 2013. The Hotel is set in a retail park a good distance from the centre of Amiens. Checked in only to be told the restaurant was closed at the weekend, despite the Kyriad website saying: "Relaxing weekend or business trip: whatever your reason for staying in a Kyriad hotel, don't miss out on a gourmet experience." Offered a local Pizza delivery leaflet instead. Once the retail park closes in the evening there is nothing within walking distance of the hotel, even when it's open there is a very limited choice of eateries and bars.

Whilst eating our delivered pizza, we were far from impressed when a group of 10 people walked in and were served a full meal from the "closed" restaurant. The same group ate from the "closed" restaurant on Saturday as well. If the Restaurant can be opened for a few, it can surely be opened for everyone.

As per other comments, the room, while adequate, had paper thin walls and noises from the corridor and nearby rooms could be heard once inside the room. The shower head bracket was broken.

On the last night we were turfed out of the bar area before 22.00 without any warning, just with a terse "we're closed" announced.

We expressed our concerns to the Hotel Manageress when we checked out. She insisted the Kyriad website made it clear the restaurant was closed at weekends (it doesn't) and then told us there were plenty of signs on the Reception and in the room telling us the same. Not a lot of use when you have pre paid for 3 nights.

Room Tip: Choose a different hotel.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with clever-hotels.com

Helpful?
1 Thank eurostardriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Criccieth, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 25, 2013

We chose this rather than a Formule 1 because of the advertised restaurant. On arrival we were informed that the restaurant was closed so we had to eat at McDonnalds which took us 20 minutes to find.
On Saturday afternoon there is a lot of traffic to negociate through the industrial estate.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 9, 2012 via mobile

Stayed 2 nights with my husband while visiting Amiens and Somme battlefields. Hotel is well signposted right on main A16 from Calais and on a busy shopping commercial estate. Quiet at night clean rooms bit small but adequate. Friendly staff. Breakfast basic continental but ok. Tv only in French, tea and coffee in room. Plenty of free parking.Huge Carrefour hypermarket nearby for stocking up on food and drinks. 5 mins in car to Amiens which is very nice with lots of places to eat.

Stayed November 2012, traveled as a couple
Helpful?
Thank SueSpongeBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral England
Level 5 Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 21, 2012

Great price, great breakfast, bog standard Kyriad hidden away behind a Carrefour in a retail park in north Amiens. Ideal for one night but utterly forgettable soulless hotel. Trip was made interesting by rioting in the city whilst we were there - scary, but livened things up a touch!
Amiens cathedral is everything you would expect, it's quite magnificent ie everything the rest of Amiens isn't!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DaveMortimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyriad Amiens Nord

Property: Kyriad Amiens Nord
Address: Zac St Ladre Rue Le Greco, 80085, Amiens, France
Location: France > Hauts-de-France > Somme > Amiens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 20 Hotels in Amiens
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Amiens Nord 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Kyriad Hotel Amiens

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