We visited Mont-Saint Michel this past July 2013, and stayed 1 night at La Digue. Although the room itself was acceptable, the staff's attitude towards us was not. In order to get to the main street where the hotel was located, we needed a security code to drive onto that road - we were never informed that we needed this code, so that when we arrived in the area, we had to make several phone calls to the hotel just to get the code (they gave us an incomplete code the first time we called)!! Once we got through the security gates we were told check in was later, so we left the area to drive around. When it was time to return to the hotel, the first security code did not work! We had to call the hotel again for a new code !! They never told us we would need this new code. Finally, after visiting Mont-St-Michele, when we returned to the hotel that evening, we found out we needed yet another security code to get into the hotel building. The staff had not mentioned this when we checked in that afternoon. the person at the front desk was rude even with all the "code" issues we had; no apologies from them at all. There was literally no customer service or accommodating management. It felt like they were doing us a favor by allowing us to stay in their hotel. I think it was unacceptable that we were never informed about the numerous security codes - what kind of management is that? I would not recommend this hotel at all.
- Official Description (provided by the hotel):
- We welcome you all year round in an authentic and congenial setting, overlooking the Bay and the Mont Saint Michel, often called the Eighth Wonder of the World. ... more less
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- Also Known As:
- La Digue Hotel Mont-St-Michel