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“Exceptional service”

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Hotel Mercure Mont Saint Michel
Ranked #2 of 16 Hotels in Mont-Saint-Michel
Level 4 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Exceptional service”
Reviewed May 31, 2013

Travelled as a group of ten motorbikers. Arrived at about 10pm, much later than expected, as our ferry was delayed getting into Cherbourg earlier in the evening. At this hour everything in the Mont St Michel area seemed to be closed. Two friends who had arrived earlier therefore asked the hotel to leave something out for the late guests. The hotel excelled by leaving a fantastic cold plate with salad for us and plenty beer, all set up on a table in the lobby. Even when we got the bill for this the following day we were pleasantly surprised. To top it off we only changed to this hotel at the last minute as we had read some awful reviews on TripAdvisor about our intended hotel. So glad we changed.

Can't fault anything else - rooms, location etc. all top class. In fact the internal layout is a bit quirky adding to the appeal of this hotel.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Paris, France
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 22, 2013

Realy near Mont St Michel 20 minutes walking or 5 minutes wallking to take the navette, good restaurant and breakfast. Aceptable room. Ok for stay one or two nights. Internet wifi in the room and parking for customers.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank migueljpereira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 21, 2013

This hotel is very close to the Abbey (just yards from the bridge/main road) and a great value for the price. We took a bus to and from the Abbey several times throughout the day and finally at the end of the night we took the last bus back to our hotel.
The Pros
Excellent location
The room was standard but very nice and clean
The hotel bar attached is very pleasant.
The staff was helpful
The hotel was very close to the Abbey and the bus to take you to and from was stationed just a couple of feet from the hotel front door.

The Cons
Things in the area either close early or limited supplies are available. We drove about 2 miles to the next town to get cigs (only a habit we take to in Europe).

All and all the location is great and the value was very good.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rijkevorsel
1 review
Reviewed May 20, 2013

Excellent hotel close to the Mont Saint Michel. restuarant of very high quality for breakfast as well as for diner. I can recommend this hotel to everyone who wants to visit the Mont Saint Michel, only 15 minutes walking distance and 5 minutes by bus ( free!).

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank PietRijkevorsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 1, 2013

There may be something wrong with the french office tourism to give this hotel a 4 stars, there is no bagage service as bellboys, concierge, this hotel should be a 3 stars. I can't imagine the other hotels of 2* or 3* which are around... there are mold in the bathroom, old carpets, but the welcome and hospitality is great. This hotel looks like a motel more than 4 star hotel like Sofitel, Pullman, Hilton, Sheraton, Meridien hotel. Anyway, you will find a supermarket with the super expensive price (no competitors around), and a sandwich shop serving you very delicious different style of baked bread and amazing pastries : flan naturel, chocolate banana cake, strawberry cake. Menus prices starts from 8 euros

Cet hotel ne mérite pas ses 4 étoiles, le Ministère du tourisme se serait-il trompé ? car il n'y a pas de services de bagages, pas de porteurs, pas de concierge comme les hôtels Sheraton, Hilton, Le Méridien, Pullmann, il ressemble plus à un motel comme aux USA. En revanche ce qui est pratique, vous trouverez un supermarché super cher, pas de concurrents aux alentours oblige, sinon vous trouverez une sandwicherie en face, c'est la Brioche Dorée, sandwiches de poulets, etc et leur traditionnel tarte au chocolat banane, tarte à la fraise, flan, etc. Les menus commencent à partir de 8 euros.

Room Tip: This hotel has 3 persons occupancy rooms available, contact the hotel directly, they are not sold on...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Quentin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 6 Contributor
117 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 20, 2013

If you plan a visit to the Mont St. Michel island/abbey, this is the hotel to pick. As always, the Mercure standard is present, large rooms, large & comfy double bed.

The viewying point for the Mont St Michel is about 200m away, you should go there during the evening/night to see the island illuminated. The shuttle station to the island is 150m away, same direction. Shuttle go to the island till 1AM, around every 10 minutes.

As the access to the hotel is blocked by a barrier, make sure you have received the access code, or have the hotel reception phone number on hand when you arrive there.

Room Tip: Some rooms have access from outside (ground level + first floor), and on that wing there is no eleva...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mihai1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 27, 2013

The hotel is very close to Le Mont Saint Michel. It is enclosed in a private complex with secure parking spaces and lots of restaurants nearby.
The location is extremely practical:
you can walk to the Mont St Michel via a little path (30 minutes) or use the free shuttle service which runs all day long every 15 minutes (pick up point near the Relais Saint Michel, 3 minutes walk from the Mercure hotel)

Our room was looking to the back of the hotel. It was very clean, in immaculate condition, spacious and comfortable. the toilets were a bit small with a sliding door. Flat TV screen, kettle, phone and Wi-Fi available.
The staff were kind and friendly.
We were just able to get a view over the Mont St Michel when stretching above the window. That being said, in this complex no hotel has a full view over the Merveille apart from "Le Relais Saint Michel".
It should not put you off though, because the Mercure's location is an ideal base to visit the Mont St Michel.

If you are tempted by a stay on the Mont St Michel Island I would strongly advise you to refrain from it. The Mont St Michel is very tiny, so all the rooms you will find there are charming but very small. You would have to pay for an expensive parking space during your stay and carry your luggages there (no cars allowed). The streets are very narrow and the island is full of tourists during the daytime. So the only time when the restaurants and hotels can empty their rubbish and replenish their stock is at night: you will endure a very noisy night and pay a very high price for it. It is much wiser and much more enjoyable to stay in a hotel located in the complex mentioned above. This way, you will have the best of both worlds: the amazing scenery of the Mont St Michel at a stone throw, and a peaceful night of sleep at an affordable price.

Room Tip: If you are tempted by a stay on the Mont St Michel Island I would strongly advise you to refrain fro...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheFrogOfLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mercure Mont Saint Michel

Property: Hotel Mercure Mont Saint Michel
Address: Route du Mont Saint Michel | BP 8, 50170 Mont-Saint-Michel, France
Location: France > Normandy > Basse-Normandie > Manche > Mont-Saint-Michel
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Mont-Saint-Michel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Mont Saint Michel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Our hotel is equipped with 100 spacious rooms. Located at the entry of the dike, 1800 meters of the Mont St Michel and of its Abbey of 11th century, the hotel features a gourmet restaurant with regional specialities, a bar and 6 conference rooms (100 people). Private and free carpark. ... more   less 
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Also Known As:
Mercure Mont Saint Michel
Accor Mont Saint Michel

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