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“fab place to stay with family- bit out of the way”

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Pierre & Vacances Premium Residence Residence & Spa
GreenLeadersBronze level
Brighton
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“fab place to stay with family- bit out of the way”
5 of 5 bubbles Reviewed December 12, 2011

Stayed here for a long weekend with a 9 month old. Got fab room just off reception with a balcony overlooking the town, the beach, the hills and the rather noisy pool- no issue as we were up at 7am anyway, but would be annoyed if didn't have baby!
Pool great, staff fantastic, room impeccably clean, bed comfy, kitchen well equipped, we were very happy! Good location for exploring Normandy by car, less so if you are there for a beach holiday and want a short stroll to the waves- specially not short stroll back- the hills are deadly:-) We didn't mind- needed to work off all the French pastry we ate. Nice little play area in reception, lots of green area for older kids to ahve a kick-about. Would def come back.

Room Tip: Avoid reception/pool area if you like to sleep in.
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank magsandwags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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858 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 5, 2011

Aspect is poor unfortunately ( not the sites fault) and to get the sun you have to sit by the Pool all day which is hard when full not enough room. Balconies are nice in the morning when the sun out. Our Bedroom was dissapointing as our beds were made with dirty sheets on them from previous guest. Yuk! Had to lay towels over the duvet to get 1st nights sleep! Bathroom/toilet grubby and we re cleaned the floor ourselves. Animal hair on nets in bedroom. So clearly allow pets in any of the accomodation as opposed to leaving some completely pet free. The cushions on sofa reeked of someone else's body odur which was rather unpleasant and alot of the kitchen equipment was missing upon arrival. Staff were quick to rectify as soon as informed however for a premium residence very disappointing as cleanliness is essential and this failed miserably. Adore Houlgate and have visited several times, fabulous coastline and other surrounding villages and towns however would not hurry back here to stay next time.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BuntyBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northants
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed September 16, 2010

The apartment was new, so therfore in good condition. The kitchenette was small and cramped. The outside swimming pool was a good size, although very cold. You had to pay to use the indoor pool, spa and sauna (no children allowed). No expresso coffee machine or salad bar as advertised. Do not like PV policy of allowing dogs to stay. The negative for us was the location of the site, on a steep hill. Although you had good views, there were no nearby shops, restaurants etc so you had to use the car all the time (unless you want to walk 25 minutes to beach, town centre etc (uphill on the way back!) Not impressed with Houlgate, very limited choice of restaurants. We visited Honfleur and Caen which were ok, but on the whole our first trip to Normany did not impress. Also weather not very good.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank megNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Premium Residence Residence & Spa, responded to this review, December 2, 2010
Many thanks for posting your review to Tripadvisor. We have ensured the apartments are in good condition, alongside our facilities, such as the swimming pool. We are sad to hear that you felt the kitchen was too small for your needs. For future reference, the exact dimensions of our kitchen are available on our website and in our brochure allowing customers to choose the right apartment for them prior to booking. Our website does also list the exact location of the website, additional costs to access facilities. Many of our customers do like to bring pets and so this feature is here to accommodate them. Our staff however, should have endeavored to house you in a section of the resort where pets were not present. We are very sorry if this did not happen. We also apologise that there was no coffee machine in the residence. This is advertised and therefore needs to be looked into. We strive to improve our levels of service at every opportunity and maintain a high level of comfort for our customers. We are sorry that in this instance this was not the case. Please accept our apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pierre & Vacances Premium Residence Residence & Spa

Property: Pierre & Vacances Premium Residence Residence & Spa
Address: 3 rue Charles Sevestre, 14510 Houlgate, France (Formerly Pierre & Vacances Résidence & Spa)
Location: France > Normandy > Basse-Normandie > Calvados > Houlgate
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Specialty Lodging in Houlgate
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pierre & Vacances Premium Residence Residence & Spa 4*
Number of rooms: 126
Official Description (provided by the hotel):
The ideal combination of sea and countrysideA luxury residence facing the seaA 'luxury' spa, combining modernity and innovation ... more   less 
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Also Known As:
Pierre & Vacances Premium Residence Hotel Houlgate
Pierre And Vacances Premium Residence & Spa

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