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“Two Nights in Arras”
4 of 5 bubbles Review of Hotel de l'Univers

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Hotel de l'Univers
Ranked #6 of 14 Hotels in Arras
Milton Keynes, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Two Nights in Arras”
4 of 5 bubbles Reviewed July 22, 2014

We stayed in Arras whilst visiting the Fauberg -Amiens Cemetary where a relative of ours is named on the memorial wall.The hotel is just a kilometer or two away from the site so made an excellent base; it was formerley both a hospital and a monastery and is a very interesting building.
I find it easier to list the good and not so good aspects as follows:
Good points
The staff- all were very helpful and friendly without exception.
Our room- was clean and the bed was comfortable with super pillows.
The food- breakfast was plentiful and very good. Dinner in the evening- whilst not exactly up to the 'haute cuisine' standard advertised, the food was nice and the ambience very pleasant.
The courtyard - well placed chairs and tables (well away from the parked cars) made for a very enjoyable place to sit.

Not so good points
Although our room was clean and comfortable it overlooked a flat roof which in places was quite dirty with several cigarette butts strewn about, it did not make for an agreeable vista.
The toilet and bathroom arrangements- were quite bizzarre! They were two separate rooms, the toilet a comparatively big space, contained just a (very high) toilet- my feet did not reach the ground when sitting on it! No wash basin or handwashing facility of any sort; these were situated in the bathroom next door which had TWO washbasins side by side and a shower. The shower taps have been mentioned in previous reviews and I would second these comments, I would also like to add that the floor of the shower made the whole structure an accident waiting to happen- so slippery that we used the shower mat and another towel to ensure we didn't slip over.
The plumbing especially in the toilet at times sounded like a waterfall and was very difficult to stop as the flushing mechanism was of the pull up push down variety and quite temperamental.

Overall we had a very pleasant stay at the hotel and Arras is an interesting town; if we visit this area again we will certainly stay at Hotel De L'Univers.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank FoucaultFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Sawley, United Kingdom
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed July 10, 2014

The hotel was a little difficult to find in the back streets of Arras. It has a lovely large cobblestone courtyard but not for parking the car. The room was nothing special and in need of an upgrade, but at least it was quiet and overlooking the courtyard. The bathroom was spacious and had excellent lighting although the shower taps were quite a challenge to work.

The dinner was very definitely not good - the fish was bland and tasteless. There were very few staff helping in the dining room at breakfast, so it was difficult to have items replenished which had been taken by previous hotel guests.

Summary: For a place to stay: average. For the food: not a good experience with dinner or the breakfasts.

  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Boots888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 27, 2014 via mobile

I stayed here for three night on a golfing trip with three other guys. It is tucked away just off the main road. I had a room overlooking the internal court yard which is also the car park. Rooms were quiet and comfortable with a good bed so I slept well. The staff were helpful and food in the restaurant was top notch if pricy.
Two bits of advice: book parking in advance (we did) and don't be too late for breakfast if it is busy (we were).
Will stay again.

Stayed June 2014, traveled with friends
Helpful?
1 Thank eppingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

A wonderful hotel good service and even better food, I needed a driver and the hotel staff found someone for me, also Arras is an interesting place to visit. Hotel de l'Univers is a convenient location walk to the square and museum.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynette-Flowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south wales
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed June 24, 2014

The rooms are a bit outdated. Breakfast nothing to write home about. The staff were lovely when you could find one. I would recommend this hotel if you had a lot to see and do outside it. Comfortable but a little over priced

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rainbowcymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Albans
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

We loved being in the centre of Arras and found the hotel comfortable and friendly. Our rooms overlooked the courtyard and were so quiet and peaceful. They were small but well appointed and we had a separate toilet and bathroom. We ate in the restaurant one evening and the food and service were excellent. The choice at breakfast was quite limited but overall a very good place to stay. Liked having the secure parking facilities, we thought it was worth the 10 Euros. Lots of datura to and bars close by.

Room Tip: The rooms overlooking the courtyard are very quiet
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaroleS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex UK
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed May 22, 2014

!2 golfers stayed at the hotel. The rooms were good by French standards, the position of the hotel in relation to restaurants & bars was very good. Breakfast adequate but not outstanding. Secure parking in the front yard of the hotel very cramped & expensive at 10 euros per day. Staff OK but not overly friendly. No bar staff so if we wanted a drink we had to fetch somebody from reception to serve,, then go to reception to pay. A bit of a palaver when there was 12 of us so we didn't bother after the first evening. Lager was 7 euros a pint, pretty expensive considering the performance to get it, .

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rayshirEastSussexUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de l'Univers

Property: Hotel de l'Univers
Address: 3 Place de la Croix Rouge, 62000, Arras, France
Location: France > Hauts-de-France > Pas-de-Calais > Arras
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Arras
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel de l'Univers 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Best Western l Univers
Best Western Arras
Arras Best Western

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