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“Overcooked moules marinieres and poor customer service”
Review of Le Bateau du Ch'ti

Le Bateau du Ch'ti
Ranked #40 of 189 Restaurants in Arras
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed April 13, 2013

We went to the Bateau du Ch'ti on Good Friday this year. We know this restaurant having been before in the past few years, and were very disappointed with our last visit.
We went for the menu. We had prawns for the entry, which were very tasty and fresh. Then, we chose moules marinieres and these were terrible. They were overcooked and there was hardly any sauce.
When our waiter asked if we had enjoyed our meal, I (I am French) said that we didn't because we found the mussels had been cooked for too long and that we had no mariniere sauce at all. He did not even apologise and told us that each portion of mussels was cooked for the same time. I was expecting to have at least an apology, or the cook brought to us. Nothing. Needless to say we won't set another foot in this restaurant. 40 euros for 8 prawns each is a rip off, as the mussels were inedible.

3  Thank MC_Hammer_the_frog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 - 78 of 322 reviews

Reviewed February 3, 2013

Tourists Beware

What a shame we were treated like tourists-you know the customers that the restaurant owner will never see again so does not care if they enjoy their meal or the service and then to blatantly rip us off.

On entering the restaurant we were pleasantly surprised, it had a cozy intimate atmosphere, people chatting and enjoying their meals. We could see people having the plate du jour and the dessert du jour and all looked good so we asked for table for two and unfortunately it was obvious we were tourists, as we had cameras and only spoke english. We were escorted through the restaurant and taken downstairs, where the waiter then switched the lights and the heater on, gave us menus and left. We were downstairs by ourselves in a large cellar room with damp smell which could seat 50 or 60 people. We should have left then, as for me, apart from good food, part of the enjoyment of eating out is to experience the restaurant, see other people, the buzz of a running restaurant, see different food come out of the kitchen etc. We saw nothing or nobody. The blackboard menu at the front of the restaurant clearly states menu du jour with two main course to choose from and then dessert du jour €8,see photo attached. We told the waiter on sitting down that we wanted the menu du jour, we had gone over it all when we first arrived, asking what the dishes were. When we were seated a different waiter gave us the a la carte menu only and then ran upstairs. So we had to wait until he came back and try yo explain in english that we wanted the menu du jour. Finally he understood and we received our meal which was ice. We then ordered the dessert du jour a citron merangue and was told there was no more and he then went and got a dessert menu. I asked if we had a different dessert would it still be the same price as was on the black board. He finally seemed to understand what I was saying and then explained that the dessert was not included in the €8 menu du jour. It was an extra €6 for dessert. We really felt like we were taken for a ride here and reading the blackboard menu it reads 2 course for €8. This is really unacceptable and if we coukd have spoken French I would have really complained here as it was totally wrong what they did. Everyone else we saw upstairs were having the menu of the day and the dessert of the day and if as this waiter said the dessert was €6 extra it should have been clearly stated on the blackboard menu. I cannot understand why owners or staff would do this at a restaurant, why would they want to send their customers away unhappy and complaining. I really hope if they did this to other customers the customers can speak French and complains to the owner.

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2  Thank missyperu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

We stayed in Arras on a Sunday night and armed with a list of Trip Advisor recommendations we set off into the town, only to find each one was shut. Others that were open seemed pretty empty and lacking in any wow factor on the menus displayed outside. I had read reviews of the Bateau du Ch'ti on Trip Advisor and had discounted it as every review was about mussels and well, we don't like mussels. But we thought we would give it a look out of desperation just in case and le voila! - an excellent three course €23 menu (with plenty of non-mussel choices) and with a complimentary aperitif thrown in.
We had a very good meal accompanied by a pleasant bottle of wine and would certainly return. So readers take note - Le Bateau du Ch'ti isn't just about the mussels!

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Thank NorrisHatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

This was our second visit here, several years having elapsed since the first and I have to say we were slightly disappointed this time.

We reckon the restaurant must be under new ownership/management as the decor and food just did not match our previous experience.

The foie gras pate starter was okay and I really liked the rhubard compote but it lacked any 'wow' factor. My husband found his red mullet dish bland and although my mussels were plentiful, the sauce lacked gutsy flavour. Chips (not frites) were fine.

We shared a cheese plate and I was dismayed when it came. Four pieces of the same cheese! How dull is that? In France? How about a selection of cheeses, which is the norm, even in the U.K.?

Pudding sharing plate was unmemorable.

All in all this visit did not match up to our previous one and we shall in future try one of the many other excellent restaurants in Arras.

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Thank fairylightqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

We found this restaurant on TripAdvisor and it was exactly as described in the reviews!

It was a beautiful day and we ate out on the terrace in the lovely square. There were six of us for lunch and we ate a mixture of moules and steak, everyone felt that the food exceeded their expectations. The food served at the other tables all looked and smelled delicious as well!

An ideal place for lunch, friendly staff, delicious food and sensibly priced - and all just over an hour from Calais.

I'll be back!!

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Thank lostincyberspace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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