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“unfriendly customer service”
2 of 5 bubbles Review of Kyriad Rodez Gare

Kyriad Rodez Gare
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Kyriad Rodez Gare
Ranked #19 of 20 Hotels in Rodez
dublin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“unfriendly customer service”
2 of 5 bubbles Reviewed June 20, 2008

In terms of room/bathroom quality, this was excellent.
In terms of welcome/friendliness, a lot of improvement to be made. The receptionist ordered a taxy for us for Rodez Airport (ryanair hasn't planned a bus line for it) at 8.10am. Taxi arrrived at 8 o'clock but as we were told that it would rather come slightly later, taxy driver was waiting for us, already in an excessive anger. This wasn't our fault but hotel's receptionist, who should have given valid information. Hotel owner blamed us for being late as well. Not very correct attitude. They should also speak english when one of the person doesn't understand french, so that everyone knows what is going on.

  • Liked — the room'bathroom, very clean !
  • Disliked — the staff friendliness
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    6
    18
    4
    6
    8
See reviews for
1
17
6
17
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
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Additional Information about Kyriad Rodez Gare

Property: Kyriad Rodez Gare
Address: 38 avenue du Marechal Joffre, 12000 Rodez, France
Location: France > Occitanie > Aveyron > Rodez
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 20 Hotels in Rodez
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Rodez Gare 3*
Number of rooms: 41
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