In terms of room/bathroom quality, this was excellent.
In terms of welcome/friendliness, a lot of improvement to be made. The receptionist ordered a taxy for us for Rodez Airport (ryanair hasn't planned a bus line for it) at 8.10am. Taxi arrrived at 8 o'clock but as we were told that it would rather come slightly later, taxy driver was waiting for us, already in an excessive anger. This wasn't our fault but hotel's receptionist, who should have given valid information. Hotel owner blamed us for being late as well. Not very correct attitude. They should also speak english when one of the person doesn't understand french, so that everyone knows what is going on.
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