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1 - 6 of 65 reviews
Reviewed September 8, 2017

We've come here on summer for many years, but we do not come and do not recommend it! The room they gave was smelly, was not cleaned, spider web, dirty everywhere! Food remains in the refrigerator. The bath was so small that we did not reach it. The shower head was a stuffed basin on our heads. Bowling is canceled! The thermal pool has so far been used free of charge by the hotel's guests, and now the reception staff told us to pay for it. The standard is not worthy of a hotel. If you do everything you can to pay, you can turn them off to improve quality!
We are sorry but we will go next summer too, because we like this area, but not for this accommodation!

Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Beby74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2017

No air conditioner in the room - even says comfort room - outside Temp 32 °C , a lot of mosquitos , no nets on the windows- terrible for children, Wifi signal very weak - almost 00000.
Rooms were not clean !!. A lot of spider webs, dead fly's and mosquitos around the windows and room's corner. No curtains on standard rooms.
Breakfast very bad, every day something missing ( no hot water to make tee or coffee, no bread etc.). Breakfast Time from 7am until 9:45 but if you came at 9 am almost everything empty.
Very unpleasant staff restaurant. I have booked this hotel for another 10 people for the first time, there were a lot of complaints.I would never ever recommend this hotel. I would suggest to close this hotel or remove it from the hotel's list until they improve everything.Very disappointed.

Room tip: Do not go to this hotel.
Date of stay: July 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank AQadeerN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lukas V, Manažer komunikace s hosty at Hotel Termal Musov, responded to this reviewResponded December 7, 2018

Dear guest, I am sorry for your experience, in the summer there are flies and mosquitos and we are not able to clean every and single one of them, we try, but it is not possible. We have breakfast for everybody so when is something missing, we serve more, but it takes time to cook or refill. Our staff is pleasant, I don't know about your experience...

Have a nice day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2017

I remember this place about 18 years ago and it used to be a relic of communist era. Until today, a great job has beed done there. The houses (eight rooms in one house, two floors, each room with a bathroom) were repaired, main restaurant got closer to the European standard, including the cuisine. They also opened a pool with thermal water in 2015, built some new playground for children, there is bowling on site... To reach the top there are some details that could improve (renovate the bathrooms and room equipment, more smiliing staff), but overal very good experience in a very nice location.

Date of stay: April 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Blodenwedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2017

We spent 3 nights in this apartment called "freedomek". This apartment was located in the garden. We had our own terrace where you could watch the Pálava lake. Apartment is well-furnished including air-conditioning. Everything inside is modern, stylish and clean. The best choice for family holiday especially when you have small children. Only one note - prepare your own breakfast and do not order it in the hotel. The breakfast is very poor and it is not worth to buy it.

Date of stay: July 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Matex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2016

I used to come quite frequently to this hotel since 2014. But the latest visit was such a disappointment that they will not see me back anytime soon. The restaurant went really down the hill - from an excellent place to a very bad place - we had to go to the Ihnacak place in Mikulov to wash the awful taste off our tongues..The staff at the reception was not friendly. The curtains in the room very dirty. They should change the property manager.

Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Martin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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