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“Wonderful stop, just what we needed”

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Novotel Saint Avold
Ranked #2 of 5 Hotels in Saint-Avold
GreenLeadersBronze level
Portsmouth, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful stop, just what we needed”
Reviewed August 22, 2013

After a long drive from Lake Garda, we were greeted by a friendly receptionist. We had a perfect room, clean and quiet. Breakfast was good, really tasty and excellent staff. Our receptionist when we left was so helpful and we would stay here again. Excellent value.

Stayed August 2013, traveled as a couple
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleLathouche, Directeur général at Novotel Saint Avold, responded to this review, August 26, 2013
Dear Guest,
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Novotel Saint Avold.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel.
Carole Lathouche
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
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    13
    6
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Chislehurst, Kent
Level Contributor
116 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed August 20, 2013

We stayed in a family room for four for one night on our way to the Alps. Room was fine, service very friendly and food, both dinner and breakfast, very good. Good value too? Convenient for the motorway but probably not for the town itself

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KentishMole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 18, 2013

Booked this hotel for 2 separate one night stays during our recent family holiday abroad (one on the outward and one on the return journey).

The hotel is in a fantastic location just as you come off the motorway. There is plenty of parking space in front and at the side of the building.

The staff are very friendly and welcoming and get you checked in quickly, you can also reserve a table in the restaurant if you want for an evening meal (this opens at 7pm, the bar serves snacks before then). They gave our son a free soft toy and also gave us a complimentary bottle of water.

There is a childrens play room located near reception with a xbox? console for older children, tables chairs, a selection of building blocks (which our 11 month old appreciated) and some high chairs.

Our room was clean and comfortable with tea/coffee making facilities and a mini bar (we did not use this as we thought it was expensive however it is cheaper than drinking in the restaurant!). The staff were happy to heat little one's food up for us in the microwave.

We took our own cot bed and there was plenty of room to put this up.

On site there is also a swimming pool and children's play area (slide, climbing frame etc).

We ate in the restaurant in both occasions and loved the food, the service was also good.

Breakfast is buffet style with plenty to choose from, We had no problem finding something for our 11 month old to tea, and they didn't even complain about the mess he made!

Would definitely choose this hotel again fro another stop over

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank purplesmiler82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleLathouche, Directeur général at Novotel Saint Avold, responded to this review, August 26, 2013
Dear Guest,
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Novotel Saint Avold.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel.
Carole Lathouche
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Midlands
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 7, 2013

Having planned the drive home from Italy, this hotel fitted the bill both in terms of overnight location and of quality. It is not far from the A4 motorway - literally a minute away; however the surroundings are very quiet. The room was clean and extremely comfortable and had a sofa that can be converted into a bed: seeing as my father and I shared the room, I had the sofa bed and had a good night's sleep. On the evening of our arrival, we dined in the restaurant. There seemed to be a bit of confusion over which table ordered what (probably because the staff hadn't written down the guests' choices at the time of ordering), however this was a minor point - the whole meal was a pleasant one. As for the staff, they were kind, friendly and efficient in handling our needs. The breakfast is as you would expect at a Novotel: a wide choice of things to eat and drink to set you up for the rest of the day. Overall, it was a very good stay and I'd definitely consider overnighting there again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MHSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
6 reviews
6 hotel reviews
Reviewed July 31, 2013

We've stayed at the hotel when returning after spending our holidays in Italy.
The hotel was good to stay for a night. The hotel is situated in a very quiet area (forest).
There is a pool, always nice for the kids.
Unfortunately we don't recommend to eat in the restaurant: the meat for one of our kids was still frozen and we needed a lot of patience (we were forgotten twice). The kitchen was clearly understaffed.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Thomas1232013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N IRELAND
1 review
Reviewed July 29, 2013

We had not planned on staying in this hotel on our way home from a long trip however popped in on the off chance there was availability. We were so happy we did. The staff were very friendly and the rooms were very spacious. We required two rooms as there were 5 of us and as a family we received a great price to stay. Kids thoroughly enjoyed the stay and hopefully we will be back soon.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NORRY73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Saint Avold

Property: Novotel Saint Avold
Address: 15 avenue de Fayetteville, 57500 Saint-Avold, France
Location: France > Grand Est > Moselle > Saint-Avold
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Saint-Avold
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Saint Avold 4*
Number of rooms: 61
Official Description (provided by the hotel):
Novotel Saint Avold is at the edge of a forest, amongst calm green surroundings, 2 km from the town centre and 23 km from Saarbruck airport. Nestled away close to the main route linking Metz, Strasbourg and Frankfurt, the hotel serves as the ideal stopover whether travelling on business or leisure. Comfortable modern rooms, contemporary cuisine offered indoors or al fresco together with 5 private modular meeting rooms make this place the preferred choice for your next conference or private function. ... more   less 
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Also Known As:
Novotel Saint Avold Hotel St-Avold
Novotel St Avold
St-Avold Novotel

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