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“What a nice surprise!”

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Camping Club Mar Estang
UK
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“What a nice surprise!”
Reviewed September 18, 2012

Found this place by accident as we were driving past. We had a flat in Canet-Plage but were struggling to find a pool for the kids and the Europa pool had a water polo toournament on. This place was a Godsend...absolute Gold-dust: We drove there every day, we were not camping, Wondefully efficient, friendly and helpful reception staff, four lifeguards always on duty at the pool complex and how good was that, with the waterslides for the kids. Tennis courts and other games stuff to do, BBQs etc. Never a problem finding sun loungers but it was at the end of the season. Poo lcloses at 1800. Happy hour at the bar starts then...two large beers for 4 Euros! Enetrtainment in the evening not bad...how funny were the karaoke singers!! Good fun, very clean, polite and friendly staff and well organised. Mixture of nationalities, Dutch, Belgians, French, Norwegians......and us!
Supermarket and fast food outlets on site. Wouldn't rate them above average but they were OK. Would imagine it to be a great place for teenagers around the age of 13-17. I would definitley go back and rent a mobile home on site.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
2 Thank NJ64Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Dutch first
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English first
Wirral
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 14, 2012

Stayed Thompson alfresco. Outstanding accommodation with excellent reps Ricky and his wife. Had the pleasure of flamingos greeting us each morning. Pool area pleasant and staff helpful; however toilets could have been cleaner!

  • Stayed September 2012
    • Value
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Helpful?
Thank oovavooWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 13, 2012

Thanks for nothing. On a charity road trip down to Gibraltar we telephoned ahead and booked 3 caravans and 3 pitches for tents. The first car arrived and was kept waiting with no keys etc by security for 1 1/2 hrs before they would even allow them in! Once they got in, the bar shut 5 mins later. The next arrivals were not even expected and there was no caravans for us so three cars had to drive around the town looking for hotels that were all full. Eventually finding a hotel in St Cyprien (miles away) and paying the earth. The three tents were directed to an area that was virtually impossible to drive tent pegs in! The atitude of the security guards was dreadful and not only unhelpful but also rude and because they didnt at first know I speak frence was full of swearing and derogatory comments. A number of years ago I worked on this site as security and know very well how to deal with people and how to resolve customer concerns etc. unfortunatly, they certainly didnt!!
When we came to check out the next morning the atitude of the reception staff was more of the same even though they said they were aware of "concerns and issues" with their security!
As this was a charity event we were obviously trying to keep costs to a minimum and their atitude and behaviour regarding the caravans cost us quite a lot of money we neednt have spent on hotels.
Thanks for nothing.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
3 Thank ShaunCheshiretaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walsall
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 9, 2012

just returned from mar estang with keycamp we have holidayed with keycamp before had a great time. this time the reps from the start were off hand we payed for two cars upon arrival we greeted dy the rp who stated you cant park 2 cars by pitch when infact there was barely room for one this didnt cause too much of a problem as we managed to get them by van. if you find yourselves in mobile c1 as we were it is right opposite the basketball and football pitch which should close at 9pm it doesnt always so kids are on there making a noise until about 10.30 which is a pest when you have young grandchildren with you. alsothe noise from the bar. people in the supermarket are quite rude and food at takeaway not good .if men go in the swimming pool they have to wear speedos as no shorts allowed not a nice sight to see with some of the men.as for keycamp accomadation good but could have been a bit cleaner. wouldnt go mar estang again ,will holiday with keycamp again though

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
3 Thank linda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 8, 2012

Have just returned from 5 days at Mar Estang with 4 of us including two teenagers (15&13). Keycamp caravan spotless but smaller than expected - we booked an 8 berth for the four of us. Luckily the weather was fantastic so we spent very little time inside the caravan. Air con was essential as temp was in the high 30's (last week of August).Some caravans were near the road which could result in noise-we were placed on the main route to the beach so it was busy but not an issue as fun to sit and people watch and gate to beach closed about 8pm so this meant we had dinner time in peace !
The site was spotless although the early morning bin emptying and sweeping up did wake me it meant I had an early morning cuppa on the deck in the sunshine before the teenagers woke up -bliss !!!!
Site was very busy with lots of groups of teenagers due to a youth holiday scheme that was also located on the site,however we did not find that this impacted on our sleep/enjoyment as security at the site ensured that everything was quiet at a reasonable hour and all of the teenagers seemed to be friendly enough. Big mix of clients,mainly French and Dutch. The bar areas were packed so we were unable to get in but to be honest the positioning of them was dire as no views etc so we caught the landtrain into town which was lovely with a real holiday atmosphere. The only slight downside is that it would have been nice to have a bar area with views over the stunning lagoon or for the beach bar to be open a bit later to sit for a relaxing glass of wine at the end of the day-luckily we just sat on the deck and enjoyed the wine but this wasn't as much fun for the teenagers although they sat near the main bar and got the free wifi signal !!
The main reason we went was for the weather and the beach - both were faultless, a short walk under the underpass to a fantastic beach. Free kayaks (put your name down early) and a lovely beach bar, sunbeds a bit pricey and limited shade but we simply popped to the nearby shopping centre and bought a deckchair and parasol for £20 euros.
The pool was very busy. Husband and son used the gym - It was well supervised and unattended children (even at 15) were not allowed,proper footwear was required.

Security checked people entering the campsite via the underpass and I felt that the short walk was secure enough to enable the children to pop back to the caravan when they wanted food/drinks.
Keycamp reception and staff lovely - they had an office full of books and games to borrow along with beachballs,buckets and spades etc.
Lots of things to do nearby but to be honest it was too hot to travel far from the beach. We did go canyoning at Argeles Adventure and whilst it wasn't cheap (approx £30 each) it was the highlight of my teenagers holiday and a brilliant well organised experience-not for the fainthearted though. The vineyard next door was worth a visit-very interesting and lovely views
All in all we had a brilliant holiday and if I was looking for a beach holiday then I would book again -to score more points then a nice quiet bar area with a view would have been a bonus

Room Tip: Keycamp seemed to have quite god positioning although some were very close to the main road - i woul...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank hertswaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2012

04.06.12 Woke up surrounded by dense fumes. During the night the extractor fan motor above cooker hob short-circuited, melted through plastic blades and a plastic washing up bowl I put on hob as sink was blocked. We vacated the mobile home and went to reception. Lucky to be alive. First holiday with my children, I am a single mother. Woke up so frightened.

Informed the staff at the reception of what had happened, manager (Laurent Raspaud) kept repeating it was not his fault. Response was argumentative, rude, arrogant, aggressive, very unhelpful and a bully. He said the the extractor fans should not even be connected! I was offered a new mobile home. I moved my belongings myself, it took so long for someone to come and help.

No-one apologised or offered to take us to the Doctor. I have asthma, I and my children's health was affected.

Mr Raspaud avoided me, the reception staff were no more help. On the last day I was given a voucher for a free breakfast, the manager eventually met me and offered me 25% off my next holiday there, still arguing!

Very upsetting, disappointing holiday. Awful customer service. Laurent Raspaud is the rudest man.

Room Tip: Check your chalet thoroughly and be aware that switches that are supposedly not in use are on the sa...
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  • Stayed May 2012, traveled with family
    • Value
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Helpful?
4 Thank Abbie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood,Essex
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2012

Having had a great experince at Bella Italia (Lake Garda) last year we decided to do something similar in a part of France I always wanted to visit and we took a late booking via Keycamp. Very good accomodation, better than Suncamp overall. On arrival we bought the necessary first day provisions from the campsite shop, unpacked, creamed up and walked the 5 minute stroll to the beach. Fantastic, plus the site has its own beach bar with sunbeds and parasols available at 14 euros. Sea- kayaks are available free of charge, but get your name on the list first thing! The pool area is OK, crowded while we were there, but we expected that. Waterslides were great, especially the big one which is very, very fast. My 14 year old loved that! Campsite restaurant serves very good food, plus there is a day long bakery open and fruit and veg outlet, both of which supply great goods at a very good price. Mini-market is expensive though. Snack bar runs until late and is good.

On the downside, and in line with other comments, there is a lot of painted breezeblock, and there is no view from bar or restaurant, hence we only went to each once. Neither make you want to visit. Attempts at entertainment range from tacky to downright comical. Pool rules are harsh, no footwear at all including flip-flops, men must wear proper swimming trunks, not shorts and absolutely no pool side drinks or food. That spoilt it for us a bit as last year we enjoyed a late afternoon cold drink while the kids had their last swim of the day.

Billed as a noisy resort, it caters mainly for teenagers and young adults with a disco 3 nights a week until 3am. You really would have a great time here if you were young.

Not really a patch on Bella Italia but a great beach, good all-rounf facilities and very convenient. Tourist road train runs from right outside to canet town up to midnight.

Room Tip: Opt for decking
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BagsyBrentwood_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camping Club Mar Estang

Property: Camping Club Mar Estang
Address: route de Saint Cyprien, 66140, Canet-en-Roussillon, France
Phone Number:
Location: France > Occitanie > Pyrenees-Orientales > Canet-en-Roussillon
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 9 Specialty Lodging in Canet-en-Roussillon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Camping Club Mar Estang 4*
Number of rooms: 450
Official Description (provided by the hotel):
Between the beach and the nature reserve, our camping benefits from all the attractions of the sunniest region in the south of France...the Roussillon. Thanks to direct access from our campsite you can profit from the most beautiful stretch of fine sand on the coast: the beach of Canet en Roussillon. Camping Mar estang in Canet en Roussillon is open every year from April to September. With a welcome capacity of 600 emplacements, the campsite offers camping emplacements or rental units. At Camping Mar estang, everything is organized to make your life easy and to make your holiday unforgettable. You will find everything you need in the heart of camping Mar estang: shops, leisure- and sports facilities, services and not to forget our wide range of all-inn activities on your campsite. Water lovers can enjoy our water park with 3 pools, from which one is covered and heated, 3 slides with a great view on the Canet en Roussillon beach. ... more   less 
Also Known As:
Camping Club Mar Estang Hotel Canet-En-Roussillon
Camping Club Mar Estang France/Canet-En-Roussillon

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