Thanks for nothing. On a charity road trip down to Gibraltar we telephoned ahead and booked 3 caravans and 3 pitches for tents. The first car arrived and was kept waiting with no keys etc by security for 1 1/2 hrs before they would even allow them in! Once they got in, the bar shut 5 mins later. The next arrivals were not even expected and there was no caravans for us so three cars had to drive around the town looking for hotels that were all full. Eventually finding a hotel in St Cyprien (miles away) and paying the earth. The three tents were directed to an area that was virtually impossible to drive tent pegs in! The atitude of the security guards was dreadful and not only unhelpful but also rude and because they didnt at first know I speak frence was full of swearing and derogatory comments. A number of years ago I worked on this site as security and know very well how to deal with people and how to resolve customer concerns etc. unfortunatly, they certainly didnt!!
When we came to check out the next morning the atitude of the reception staff was more of the same even though they said they were aware of "concerns and issues" with their security!
As this was a charity event we were obviously trying to keep costs to a minimum and their atitude and behaviour regarding the caravans cost us quite a lot of money we neednt have spent on hotels.
Thanks for nothing.
- Official Description (provided by the hotel):
- Between the beach and the nature reserve, our camping benefits from all the attractions of the sunniest region in the south of France...the Roussillon. Thanks to direct access from our campsite you can profit from the most beautiful stretch of fine sand on the coast: the beach of Canet en Roussillon. Camping Mar estang in Canet en Roussillon is open every year from April to September. With a welcome capacity of 600 emplacements, the campsite offers camping emplacements or rental units. At Camping Mar estang, everything is organized to make your life easy and to make your holiday unforgettable. You will find everything you need in the heart of camping Mar estang: shops, leisure- and sports facilities, services and not to forget our wide range of all-inn activities on your campsite. Water lovers can enjoy our water park with 3 pools, from which one is covered and heated, 3 slides with a great view on the Canet en Roussillon beach. ... more less
- Also Known As:
- Camping Club Mar Estang Hotel Canet-En-Roussillon
- Camping Club Mar Estang France/Canet-En-Roussillon