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“customer satisfaction”

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Hilton Garden Inn Atlanta North / Johns Creek
Ranked #1 of 2 Hotels in Johns Creek
Certificate of Excellence
Islamabad, Pakistan
1 review
“customer satisfaction”
5 of 5 bubbles Reviewed May 5, 2013

I am extremely satisfied with the services provided by Hilton Garden Inn at Johns Creek Atlanta and would again stay at this hotel during my next stay. The hotel is in extremely beautiful location and a big shopping mall is also close by, therefore guests have easy access to by things from it for their personal use.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Muhammad Masood U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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467 reviews from our community

Traveler rating
    273
    127
    42
    15
    10
See reviews for
131
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Suwanee, Georgia
1 review
5 of 5 bubbles Reviewed May 2, 2013

Jared and Kelly were there on Easter night and provided excellent service! I love this hotel and the helpful staff. After traveling all day and dealing with the stress of life, it's always nice to have a friendly group at the local Hilton Garden Inn!

  • Stayed March 2013, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank kathy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, United States
1 review
5 of 5 bubbles Reviewed April 30, 2013

We really enjoyed our stay. The hotel staff was friendly and it was clean. We could hear typical hallway noise while in our room, but nothing too bad. We would stay here again if in the area. Only complaint is that the bar should stay open later and be open for Sunday brunch.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Meghan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 30, 2013

Excellent service at this Hilton Garden. Stands out within the brand. Both the evening shift and morning shift staff were exceptionally friendly and helpful. They have popcorn at checkin as well as cookies! I met the manager, Max Patel, who took the time to draw me a very detailed map to get me to a local shopping center and back. The breakfast staff was also friendly and attentive. They have turkey sausage as an alternative to pork. "Kelly" on the evening shift and "Breanna" on the morning shift were particularly cheerful and courteous.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mjsAustin_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandycampbell, Director of Sales at Hilton Garden Inn Atlanta North / Johns Creek, responded to this review, May 2, 2013
Thanks for the fabulous review! I will make sure that Breana, Kelly, and Max see your comments!

Those cookies and popcorn are certainly a welcome treat at checkin. And indeed, our friendly and attentive staff set us apart from other hotels. We will look forward to your return to Johns Creek and again thank you for taking the time to post your review.

Mandy Campbell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta St John's Creek, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

Excellent stay in this good hotel with great facilities. Check in was good - beds were comfy (and adjustable in hard / soft), room was fresh - window can be opened to ventilate and a good breakfast. Personnel very friendly, even though it was very busy.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

The Clemson Lacrosse team and Booster Club parents have stayed here for the past 3 years when we have been in Johns Creek for the SELC Conference Mens' Lacrosse Tournament. The staff does an outstanding job and are so professional! Thanks to everyone there that helped make our stay enjoyable this past weekend! You all are the best!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank laxmom1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richland, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 26, 2013

Fabulous hotel. The staff was really attentive to our needs and proactively asked how they could serve. Wayne and Ana were amazingly helpful during our meal times, and Breanna and Tracy at the front desk were quick to serve and went above and beyond when we asked for help. The hotel itself was clean, comfortable, and very pleasant. I used the fitness room and the equipment was up to date as well. I really was impressed with this property.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baskervilles_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandycampbell, Director of Sales at Hilton Garden Inn Atlanta North / Johns Creek, responded to this review, April 30, 2013
Thank you for staying with us on your recent trip to Johns Creek! I am thrilled to see that we exceeded your expectations and I thank you for sharing your comments on Tripadvisor. We are big fans of those employees too! I am glad you enjoyed the hotel, amenities, and the overall service levels upon which we pride ourselves. Please let us know when you are back in our area, as we would be happy to have you as our guest again...

Mandy Campbell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta North / Johns Creek

Property: Hilton Garden Inn Atlanta North / Johns Creek
Address: 11695 Medlock Bridge Rd, Johns Creek, GA 30097-1565
Phone Number:
Location: United States > Georgia > Johns Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Johns Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta North / Johns Creek 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hilton Garden Inn Atlanta North/Johns Creek hotel is located in the Johns Creek Technology Park in the Northeastern suburbs of Atlanta. Our Johns Creek, Georgia hotel is located 40 miles from Jackson/Hartsfield International Airport. The Hilton Garden Inn Atlanta North/Johns Creek hotel is close to multiple area attractions: Big Creek Greenway - 6 miles, Chattahoochee River - 5 miles, Gwinnett Arena - 9 miles, Lake Lanier - 18 miles, Mall of Georgia - 14 miles, Helen - 60 miles, Public Golf Course - 2 miles, Stone Mountain Park - 30 miles, Verizon Wireless Amphitheatre at Encore Park - 10 miles. The Hilton Garden Inn Atlanta North/Johns Creek hotel is certain to please the busy executive or leisure travelers. Our hotel in Johns Creek, GA offers an array of special amenities including complimentary high-speed wireless Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, two dual line phones with voicemail and data ports, large work desk and ergonomic chairs, 24-hour complimentary business center with direct printing access. When guests of our hotel near Johns Creek are ready for relaxation or some fun, the large outdoor pool and spa are available. The hotel also has an extensive fitness center open 24 hours. Hilton Garden Inn Atlanta North/Johns Creek hotel guests can dine in our full-service bar or order room service 7 days per week. Guest will also find many area restaurants nearby. Convenient businesses within the Johns Creek Technology Park include: AGCO - 4.5 miles, Arris - 1 mile, CIBA Vision - 2 blocks, GE Healthcare - 2 blocks, Kraft Foods - 0.5 miles, Nordson - 2 blocks, State Farm - 1 block. The Hilton Garden Inn Atlanta North hotel offers 1,350 square feet of meeting space that accommodates up to 50 people. The hotel offers catering services for meetings. Our Hilton Garden Inn hotel restaurant,a full service bar, the Great American Grill®, serves freshly prepared breakfasts daily. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.***** Everything. Right Where You Need It.® ***** ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta North / Johns Creek Hotel Johns Creek
Hilton Garden Inn Duluth
Hilton Duluth

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