We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good food not service”
Review of Keso Mexican Grill - CLOSED

No photo provided
Got a photo?
Add it.
Keso Mexican Grill
Cuisines: Mexican
Restaurant details
Cumming, Georgia, USA
Level Contributor
202 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Good food not service”
Reviewed June 3, 2014 credit card Amex Card Member Review

I have only eaten here at lunch and the food is usually pretty good (they have trouble maintaining the buffet) but the service is lacking the last two visits.

Visited May 2014
Helpful?
1 Thank rjb1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

30 reviews from our community

Visitor rating
    4
    9
    3
    2
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Atlanta, GA
Level Contributor
98 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Overpriced and Nothing Special”
Reviewed April 19, 2014 via mobile

Had dinner at Keso. VERY disappointing. Started with the queso dip. menu offers choice of white American, Monterrey Jack or Cheddar. there was no choice...just standard white cheese. Small bowl for 3.99. We were charged an extra 99 cents for jalapeños even though no mention of the charge on the menu. I had the steak burrito. It came with rice and beans (the beans were inedible). The steak was overcooked and the entire plate a bit bland. My daughter ordered a Tex Mex combo (or so we thought). She asked for a shrimp taco, a fish taco, rice and steamed veggies. the server was in training and returned to the table to ask additional questions. Apparently, the fish and shrimp tacos were not part of the combo...which we learned when the check arrived. So we were charged a la carte.....including 3.99 for a small bowl of steamed veggies with no seasoning (which she didn't eat). When we questioned it, we were told that was the price. Again, no mention on the menu. $30.00 for a very plain meal. Definitely not returning or recommending.

Visited April 2014
Helpful?
1 Thank Momvold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johns Creek, Georgia
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“horrible service and rude waiters”
Reviewed March 22, 2014 via mobile

We visited the restaurant and the service was very slow and everything is additional -even sour cream - the waiters are confrontational

Visited February 2014
Helpful?
1 Thank amy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
103 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Fresh mexican food”
Reviewed March 11, 2014

Great place for a ladies night out or lunch with the family. The food is always fresh and tasty. Great salads and nachos. Not too pricey.

Visited February 2014
Helpful?
Thank Angieandtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
76 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“You'll be nickled and dimed to death”
Reviewed March 11, 2014

beware of this restaurant. We ordered off the lunch menu and they charged us the dinner price and would not budge in changing the bill. They charge extra for everything ( ie: sour cream) this left a bad impression on us. I have never been to a restaurant that charges extra for everything- it's bait and switch.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank patty168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Keso Mexican Grill also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing