I have read the reviews about this hotel and have always found Monsieur Lormond and his staff pleasant and very helpful - even when I want my steak burned to a cinder! They have been unfailingly polite and I have never met beligerence from any member of staff. Neither have I ever witnessed any preference being shown to French guests. the breakfast is superb and the large buffet lunches which are served twice a week may be a little expensive but they are well worth what you pay for them. Our rooms (and we have had various ones) have always been clean and well maintained The little road trains stop right outside the hotel, which mean that it is possible to get around the resort and the nearby village without the problems of car parking. sadly my husband died recently and we will no longer be able to go there for our `special days` each year but I am sure that there will be a warm welcome if I go alone.
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