We have booked at very short notice this apartment hotel and we had a very good holiday in Paris, although not due to the hotel, but rather of the beautiful town that Paris is.
We have stayed for 4 nights, as we did not want to run through the town for a 3 nights, of which we have thought that the reviews were satisfactory, at least.
After the first night we have thought that possibly the cleaning of the room was not done because we arrived on a Friday and maybe the cleaner had a "day off". After the second night our room was not touched, with the rubbish bag still very much were we left it, of which we have thought that as the french are so catholic and it was a Sunday may have been the reason. After the third night we have asked at the reception what is happening or if they clean the rooms once a month.
To our surprise we have been told that if we have stayed up to 3 nights than the cleaning would have been included and carried out every day, if we would have stayed over 7 nights than we would have had the cleaning carried out once week, BUT as we were staying 4 nights, the cleaning was not included, although there was no discount allocated for us.
I have asked what happened with the rubbish and I have been told that we needed to carry our rubbish bags to the bins, of which was not clearly marked where to take them to. I have also asked what happens with the towels or the toilet paper and we have been told that we needed to come and ask at the reception.
I have asked where exactly we could find that information in the room but we only have been told that should be a paper in the room, that was not there at all. We have also not been told about this sort of "interesting" arrangement when we booked the city break, detailed in the accommodation voucher given at the time of booking or at the time of checking in at the hotel..
We have been to different apartment hotels in Prague or Edinburgh, but they ranged from good to very good.
We have booked this apartment hotel, based on the reviews, but I would recommend you think twice before you book. We would not have minded to do all the cleaning ourselves if we would have been told at the time of the booking or check in, but to be left to find out, when we have paid £10 per person more to stay in this one compared, price wise, from the next hotel on the list it was a bit ... too much.
Hope that others will find it more interesting, but wasn't for us.
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- Also Known As:
- Adagio Access Saint Denis Pleyel Hotel Saint-Denis