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Best Western Plus Paris Orly Airport
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All reviewsorly airportone nightfree shuttleexecutive roomrecommend this hotelcatch an early flightcomfortable bedsbreakfast was excellentovernight stopreception staffbar and restaurantyogurtpublic transportationparistramminibusversailles
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Reviewed September 16, 2013

We stayed at the Best Western Plus in Rungis at Orly airport in Sept. The lovely young woman at reception, Chrystal was welcoming, helpful, polite, spoke English as our French is dreadful, and even checked to see the best time to go for dinner. The restaurant was busy and she thought it would suit us more to relax before dining. Nothing was too much for her in accommodating us. She is an asset to your organization!
Our room was very comfortable, clean, the bathroom was newly renovated with great style and taste. The diner in the dining room was delicious even though the service was slow.
The staff in the morning immediately delivered coffee to our room when the coffee maker did not work.
We will definitely stay here again.
This was our first experience at a Best Western, we were pleasantly surprised. Your training is clearly showing in the gracious behaviour of your staff.

Room Tip: The Best Western Plus offers complimentary airport pick up!
  • Stayed: September 2013, traveled as a couple
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Thank Carol1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

Incredibly overrated hotel! I was amazed how they display their "trip advisor" logo, when they neglect the attention if you are a single traveller. I'm not picky, but for 200 and something dollars per night, I expect at least a shuttle driver that can be willing to put your bag in the back of the shuttle, a waitress that check on you after giving you the menu in a reasonable time frame. Not 25 minutes after!!! (not even for drinks!!!) (I've checked my watch) and on top of that, watching in front of you, tables of 8 or more receiving all the atention from staff. I firmly believe than one single guest is as important as a group. Obviously, I'm wrong. At least in this hotel.
Service NEEDS to improve. Regarding the rooms, are huge! (compared with french standards).
Really dissapointed. Maybe next time I have to come with a big oriental entourage in order to get the best of the staff.
Not impressed at all.

  • Stayed: September 2013
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1  Thank Herfrank1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

After a 14 hour drive from Italy we arrived first thing in the morning at this hotel, with no reservation. Once we booked a room for that evening they allowed us to have it straight away so we could rest, and even arranged a free breakfast for my 11 year old stepdaughter. The next day we got a terminal puncture and they couldn't have been more helpful. It was a Saturday night and the RAC needed extra time to arrange a new tyre, so we asked to be put up for an extra night at this hotel specifically. Both rooms we had were clean and comfortable, with a bath and all the necessary comforts. Thanks so much for your kindness, I will be telling my travel agent father to recommend you. I would also say if you do want a trip out of the hotel, Rungis is just over the road and is a nice little village with a great bakery, also open on Sundays (unlike the tyre shops!)

  • Stayed: September 2013, traveled with family
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Thank Natalie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

We used this hotel as a stop-off on the way south. Fine for one night but very faceless, parking is €11 and all a bit tired. Compounded for us by the fact that our Sat Nav had trouble finding the hotel (guess we can't really blame them for that!) and the next day traffic was very heavy getting back to the motorways and south. I'd probabyl stick to motels just off the main motorways and further south from Paris.

  • Stayed: July 2013, traveled with family
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1  Thank Marklound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

We reserved a room for 4 at this hotel for one night. Upon arrival, they offered two rooms for the same price as they needed the family rooms for someone else. We gladly accepted and the service we had was outstanding. There is nothing wrong to say about this hotel. Very well cleaned, well ventilated, quiet and large.

Thanks to the management.

Room Tip: All rooms are quiet and cleaned. Do not hesitate.
  • Stayed: August 2013, traveled with friends
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Thank deniscarignan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at Best Western Plus Paris Orly Airport, responded to this reviewResponded August 11, 2013

Dear Sir,

Thank you for sharing your experience with other travellers on Tripadvisor. We are happy to know that you have had a great stay in our hotel. We look forward to welcome you again in our property.

Have great holidays!

Hadi GHAMRAWI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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