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Novotel Paris Orly Rungis
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Reviewed July 9, 2012

Stayed in a group in this Novotel hotel. Rooms are basic but decent buffet breakfast is ok but not much of choice. Since hotel is far away from city centre they should provide free shuttle service as it is very expensive to book a taxi from the hotel travel desk.

Room Tip: Choose any rooms they are just the same
  • Stayed: September 2011, traveled with friends
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1  Thank petesingh99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOR1628, Directeur général at Novotel Paris Orly Rungis, responded to this reviewResponded July 20, 2012

Dear guest,

Thank you for having chosen our hotel for your stay in Paris and for having shared your comments on TripAdvisor.
As you were part of a group, the breakfast served was exactly the one booked by the tour operator.
Concerning the transportation, the hotel offers a free shuttle service so that you can freely reach Orly Airport. To go to center of Paris, we advise you to take a bus that brings you to Paris in 20 minutes (bus stop at 5 minutes walking).

Looking forward to welcoming you very soon again.

Best Regards,

Richard LAINE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2012 via mobile

Most probably typical of the novotels I have stayed in Paris (4th in two weeks). Reception and restaurant area looks impressive, but rooms a bit of a let down. Staff were very helpful. Free shuttle service to airport. Beds uncomfortable. Good range of food at breakfast. Room service was good. Good hotel to stay in if in transit

  • Stayed: June 2012
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Thank draganfly29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Dear guest,

I thank you for having chosen our hotel for your stay in Paris and for having shared your feedback.
I am glad to read that you appreciated the design of our reception and restaurant and the kindness of our teams. Concerning the breakfast, Novotel decided to implement a new buffet concept in order to provide a larger range of food.
I am sorry that you were disappointed with our rooms. Yet, the design and the bedding are the same in all Novotels in France and both have been renewed for short. Anyway, I will forward your comments to Novotel Direction.

Hoping to welcome you very soon again.

Best Regards,

Richard LAINE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

We stayed here as a part of the Europe tour with a touring group. The rooms were comfortable and nice. Free Wifi was available which I did'nt see in most of the hotels in Europe. There were not much options for breakfast and the tables were not clean when we reached there. Reading some other reviews looks like there was a variety of options, not sure why we didnt get the same??

  • Stayed: May 2012, traveled as a couple
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1  Thank Priya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Dear Guest,

My team and I thank you for having chosen our hotel for your stay in Paris and for having shared your comments on TripAdvisor.
We are glad that you were pleased with the room and the Wifi free access. Our guests’ comfort and wellbeing are priorities for us.
I am truly sorry for the inconvenience about the breakfast. Unfortunately it occurs that some mornings, the number of guests having breakfast is more important at some hours but we do our best to manage these flows. Concerning the type of breakfast served, actually, the one we served to your group was the one confirmed by the tour operator.

Looking forward to welcome you very soon again.

Best Regards,

Richard LAINE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

Stayed here from June 2 to June 4th for 3 nights as part of star tours package. The rooms were really nice with all Basic amenities but the toilet had no space at all i am sure Boeing or Airbus toilets have more space than this one. The breakfast daily was repeated with just boiled egg which was very cold and bread and cereals. Was shocked to see there was no sausages or scrambled eggs no idea if this was due to we were part of the tour groups if so then this is partiality treatment done to us. As when we were went to Novotel in other places we had full breakfast provided. There were many other tour buses and nobody there to clean the plates after they had left.The Hotel is very far from the city and there are no shops nearby to buy any emergency items. This hotel is only good for people who have to travel from Paris orly Airport.

  • Stayed: June 2012, traveled as a couple
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Thank Sudeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear guest,

Thank you for having chosen our hotel for your stay in Paris.

I am sorry to read that you were not satisfied with the breakfast. Yet, we do our best to provide a quality service. Nonetheless, the breakfast served was the one booked by the tour operator.
Concerning the organisation, I will inform the restaurant manager in order to take the appropriate measures.

Moreover, we inform you that there are two bus stops just near the hotel so that you can reach Paris by public transportation by 20 minutes. The reception team is still available to answer your questions.

Hoping to welcome you very soon again.

Best Regards,

Richard LAINE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2012

Normal Novotel design in the room, and it was very clean and well maintained. The shuttle made our trip to the airport convenient (10 min ride). Make sure to leave a bit early as the shuttle is every 1/2 hour. Coffee in the room, sandwiches were available in the lobby for a late-night "dinner".

My favorite part, though, was the buffet breakfast. I didn't expect this, and have stayed at other Novotel hotels. It was a wonderful start to the day.

-The staff was attentive and welcoming
-The coffee was good, hot, and fresh. (they placed a thermos right on the table)
-the food was well-seasoned (they had eggs served with sauteed mushrooms and parsley on the side, bacon, and sausages)
-There was a great selection of fresh breads, croissants, pain au chocolat, French cheeses, dried fruits, and cereals with milk, and crepes with maple syrup and jam
-Fresh cut grapefruit and orange segments were surprise, that's a lot of work!

Good value, and a very nice way to end our trip in Paris. Keep that kitchen staff, please, they really taking pride in their work!!!

  • Stayed: April 2012, traveled with family
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Thank RBRibbons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOR1628, Directeur général at Novotel Paris Orly Rungis, responded to this reviewResponded May 7, 2012

Dear Guest,

We thank you for having chosen our hotel before departing from Paris Orly's Airport and for having shared your comments on Tripadvisor.

We are glad you have enjoyed our location, rooms and breakfast. I have informed all my team about your message as it keeps being our priority to offer the best services to our clients.

Hoping to welcome you very soon again.

Best Regards.

Richard LAINE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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