Arrived in the hotel at about 9:00 pm on June 29, 2017. At Front Desk, Isaac asks for our passports, checked his computer and asks, "who booked you"? We replied, "Cathay Pacific," "What? Air France? Then continues by saying, "you have no booking. He then proceeds to ask his colleague, Sarah, in French. We approached her as she was checking while my wife and I were speaking in our language trying to figure out what had happened to our bkg. Isaac, right behind Sarah raises his voice, "Monsieur! Monsieur! You do not have a booking! After 20 seconds, Voila! Sarah finds our booking. My wife & I were in total disbelief that he was getting upset and raising his voice on us. He then tosses our passports on the table top of the computer beside Sarah. Says something in French to her and walks away. So unprofessional, so arrogant, so rude. Unbecoming behavior of anyone in the hospitality business. Not exactly a way of capping our lovely visit to southern France and Paris. As my wife would advise, "Que sera sera" this is France. Yup, it is always helpful to be informed, through others sharing experience.
Room 139 clean with good AC and 2 single beds. With bathroom amenities. Room also has kitchen facilities.
Dinner and breakfast was average. Lots of flies though.