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“Amazing hotel at an airport” 4 of 5 bubbles
Review of Sheraton Paris Airport Hotel & Conference Centre

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Sheraton Paris Airport Hotel & Conference Centre
Ranked #9 of 30 Hotels in Roissy-en-France
Burlington, Vermont
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Amazing hotel at an airport”
4 of 5 bubbles Reviewed May 6, 2014

I really do not feel bad for people stuck at CDG anymore. The hotel was perfect. You don't have to leave the airport there is no shuttle you just walk there so nice. The room we had was HUGE. The staff was attentive and when we asked to be placed on a side facing take off and landing they thought we were crazy but our 3 year old Loved it and I thought it would be loud but nope so quiet I was shocked and pleased. Everyone in the hotel was friendly and nice and as I recall it was not that expensive.

Room Tip: think they have sound proof windows
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lambsidell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, May 13, 2014
Dear Guest,
Thank you for your feedback following your recent stay at Sheraton Paris Airport Hotel.
I am happy to read that you and your family had a good time and I will certainly pass on your feedback to our team.
Once again, thank you for sharing your experience. Constructive feedback is critical to us in our constant bid to improve and we do hope that we will have the opportunity to serve you again in the near future.
Warm regards from Paris,
A.Ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,818 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (258)
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New York City, New York
Level Contributor
656 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

More per hour than the Bristol, and per square centimeter of floor space than anyplace in Paris, but one cannot walk into the Bristol of Georges V from your missed connection at CDG.
The rooms and baths are Parisian small, but quite clean and quiet especially considering htey overlook the runway.
My only complaint is the wifi was weak and slow, even if you paid their max price.
Bottom line it was well worth the price for a little peace and quiet and rest if one has to spend the day at Terminal 2; and so easy to wheel your carry one into.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank venamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, May 13, 2014
Dear guest,
Thank you for posting your comment on TripAdvisor and for your nice comments regarding our suitable location inside the airport.
Please don't hesitate to contact us directly should you wish to share more information regarding your stay,
Warm regards from Paris,
A.Ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 27, 2014

This is our third stay at the Sheraton at CDG. It has never failed to disappoint us. We again have been upgraded to the club level as a gold SPG member. The staff is excellent. Location to Air France is very convenient .
Rooms are clean and roomy for Paris standards. Thanks again for a great experience.

Room Tip: Love to look at departing planes room 460
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Nino98102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, April 29, 2014
Dear guest,
Thank your for your nice comments posted on TripAdvisor.
We are delighted to read that you enjoyed your stay with us.
Warm regards,
A.Ziani.orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed April 21, 2014 via mobile

After losing our flight back back to the States I was profoundly happy and rather impressed with this Sheraton inside Paris' airport.
Now, perhaps I'm unfairly affected by the awful stress, anxiety, tension and drama that killed our nerves as we tried to get re-routed by an initially unfriendly and cold United Airlines (that would certainly change thank goodness). And yes I'm probably unfairly affected by the fact that the hotel we had stayed at in the city was beyond awful, but truth be told this Sheraton was wonderfully beautiful, clean and tidy, calming and more comfortable than many high end hotels with big names. Yes it's pricey but hey, I take the fall for losing my flight and I needed the ultimate convinience.
Woman who checked me in was a trainee and superbly cheerful and calming, a warm smile and had an amiable demeanor that we so desperately needed after the tense drama.
I must say I loved the lobby the most. I was so utterly insulated from the chaos of CDG, where we were actually at, that it felt at one point like at a resort. I utilized the Internet there, which unfortunately is expensive if one wants it in the room, never mind an already archaic practice.
The food in the semi casual restaurant wasn't amazing but hardly a mess and certainly filled me up nicely and comfortably.
Our room was lovely. Quiet, calming, exceptionally clean and welcoming as can be.
Again for a hotel that is nowhere near the city it is disproportionately expensive, but hey, if convinience and an almost Zen like, soothing experience at one of the world's most chaotic and stressful airports is your goal, by all means stay here!

Stayed April 2014
Helpful?
Thank manseeingtheearth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, April 22, 2014
Dear Guest,

I am delighted to learn how much you enjoyed your stay with us at Sheraton Paris Airport Hotel and sincerely appreciate you taking the time to post a review of your experience.

Thank you for acknowledging the positive elements of your experience in particular regarding the efficiency upon check in, which I have shared with the rest of the team and they are equally delighted.

Once again, thank you for your gracious review and we certainly look forward to welcoming you back hopefully in the near future.

Best regards,
A.ZIani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

We stayed at this hotel for one night, to precede our planned flight out of CDG the next day. We were lucky enough to win this reservation via Priceline for a very good rate. The location inside Terminal 2 is great if you're flying on Air France, as you can just walk to the ticket counters & it's also close to the inter-airport train (CDGVAL), if you are departing from T1 or T3. We also had a great view of the planes taking off, landing, taxiing, etc. The room was huge by French standards and quite clean & well appointed. The check in & check out experience were good, quick, & efficient, with the staff being very polite and had good English skills. This was by far the best of the CDG airport hotels I've stayed at & would recommend it if you want a comfortable & peaceful stay.

Room Tip: Ask for a high floor, so you have a better view of the planes.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, April 17, 2014
Dera guest,

Thank you for taking the time to post your review on TripAdvisor. Your comments are very rewarding.
We all sincerely look forward to your next visit to us.

Warm regards from Paris,

A.ZIani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

I stay here b/c I arrived late in Paris and didn't want to try to navigate the city for the first time at midnight. I liked it so much I decided to stay the the night before my early departure too!

The rooms are what you expect from a Starwood property - rain showers, nice amenities, large fluffy towels, amazingly comfy beds. It's right in Terminal 2 (steps from the train station), but is completely quiet.

The negatives: there is only free wifi in the lobby and in the tradition of the nicer the hotel the more expensive wifi is, it is ridiculously expensive. The restaurants are also insanely expensive.

I got great deals via Hotwire. Per the gentleman who checked me in the 1st night, the Sheraton and the Hilton are the only 2 airport hotels that "participant" in Hotwire, so you can be confident that when you book in the airport you'll be getting a good deal either way.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, April 9, 2014
Dear guest,

We are glad to learn that you have enjoyed our suitable location in the airport and the comfort our rooms.
We look forward to your next visit to us hopefully in the near future.
Warm regards from Paris,

A.Ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
411 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed April 3, 2014 via mobile

A good hotel airport. Serves the purpose really well. The restaurants are horrible - please don't even try them for your own good. Also we got a crazy helper to bring our bags up to the room: he kept talking to himself using an aggressive tone, which caused us a bit of distress. But other than that, a good airport hotel to suit that one night sleep before an early flight. Just go eat somewhere else!

Stayed April 2014, traveled as a couple
Helpful?
1 Thank fernandorees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, April 9, 2014
Dear guest,

Thank you for posting your comment on TripAdvisor and bringing your review to us.
Please don't hesitate to contact us directly should you wish to share any additional feedback.
We sincerely hope to welcome you back in the future and restore your confidence in our quality of service.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Paris Airport Hotel & Conference Centre

Property: Sheraton Paris Airport Hotel & Conference Centre
Address: BP 35051 | Tremblay-en-France, 95716 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
#8 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Paris Airport Hotel & Conference Centre 4*
Number of rooms: 252
Official Description (provided by the hotel):
Stay connected at the Sheraton Paris Airport Hotel & Conference Centre: the only hotel built directly inside the International CDG Airport Terminal 2. Walk straight from your plane into a warm and welcoming environment. All 240 rooms and 12 suites are fully soundproofed and equipped with the signature bed Sheraton Sweet Sleeper (SM) Bed. Stay in touch with the Link@Sheraton experienced with Microsoft, a unique and convenient online experience. ... more   less 
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Also Known As:
Sheraton Paris Airport Hotel And Conference Centre
Sheraton Roissy
Roissy Sheraton

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