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Sheraton Paris Airport Hotel & Conference Centre
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Reviews (2,120)
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All reviewsclub roominside terminalnext morningan early flightroom serviceparis airportconvenient locationmini barrooms are comfortableeasy accessair francebetween flightsrental carlast nightnight's sleeprer trainchecking in
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1,008 - 1,013 of 2,120 reviews
Reviewed September 5, 2012

This is just about the perfect airport hotel. Rooms are a good size, good bathrooms and completely insulated from any noise.

My 7 year old son sat looking out of the window for 40 minutes at the planes.

Breakfast was very good, staff friendly and polite.

We got on our flight feeling relaxed and rested. Well worth the money.

  • Stayed: September 2012, traveled with family
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Thank Rich2809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this reviewResponded September 11, 2012

Dear guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay with us.
I am very pleased to learn that you enjoyed your stay with us and all our facilities.
Your comments are very rewarding !
We sincerely look forward to welcoming you back very soon in Paris.
A bientôt!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2012

we chose this hotel for convenience...which it was. My husband became ill during our vacation, and we had to get back to the states quickly. We arrived directly from the TGV train station, and needed a place to stay before our flight the next day back to th US. very good for this purpose. Room was comfortable, bed great, service could use improvement. Room service order not done properly, and restaurant service was very very slow and below average. Would return for this purpose...however very expensive for room quality.

  • Stayed: August 2012, traveled as a couple
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Thank 8,021,033,388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this reviewResponded September 13, 2012

Dear guest,

Thank you for taking the time to share your review on TripAdvisor following your recent stay with us. It is only through the guest feedback that we will be able to uphold our commitment to service and product excellence.
I sincerely hope to welcome you back for your next visit to Paris and restore your confidence in our quality of service.

A BIENTOT !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

The reviews said the Sheraton was most convenient because it was directly in terminal 2. My flight from Bangkok arrived at 8:30am and I choose this hotel to save time to tour/ shop Paris as I had a flight the next day. To my great surprise, the reception would not let me check in despite the fact that rooms were available. This has not happened anywhere else in the world that i have travelled.

Now that i know CdG airport much better, the Hilton, Ibis or Novotel also directly at the airport (no shuttle bus needed) would be a better value.

The rooms are modern but small. The buffet breakfast was excellent (it is Paris afterall!) If you have intentions to have breakfast, book it with your room; otherwise it is 31 euros at the door.

Room Tip: choose Novotel instead
  • Stayed: August 2012, traveled with friends
    • Value
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1  Thank walkflyenjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this reviewResponded September 13, 2012

Dear guest,

Thank you for taking the time to share your review on TripAdvisor following your recent stay with us.
I was concerned to read of your disappointment regarding your experience at Sheraton. Please don't hesitate to contact me directly if you wish to share more feedback. Your experience is certainly a shortfall and not indicative of the high quality standards we strive to achieve at Sheraton.
I sincerely hope to welcome you back for your next visit to Paris and restore your confidence in our quality of service.
Regards,

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Reviewed August 27, 2012

We stayed at this hotel prior to flying back to Canada after staying in Prague and Paris. The check-in experience was great. As a Starwood gold, we were upgraded to a suite and given club lounge access. The breakfast buffet was first rate and the fitness club had all the equipment we needed. If you're flying out of a terminal other than the terminal in which the hotel is located, they have a car and driver that will take you there. If you have an early morning flight out of CDG, highly recommend staying here so you don't have to get up super early and fight traffic or take the train out to CDG.

Stayed: August 2012, traveled as a couple
2  Thank Habsfan25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this reviewResponded September 11, 2012

Dear guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay with us.
I am very pleased to learn that you enjoyed your stay with us and all our facilities.
We sincerely look forward to welcoming you back very soon in Paris.
A bientôt!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

This hotel is literally in Airport Terminal 2. We arrived by train at the CDG train station at 8:00 P.M. We then went up the elevator to Terminal 2. Forty five seconds later we were in the lobby of the hotel. We staff were fantastic. The rooms were very nice with a view of the runway. The photo I included shows the view from the room. Our room was on the club level. The club lounge had great included food and drinks. The next morning we were required to check in for our flight at 8:30 A.M. At 8:20 we wheeled our bags out the front of the hotel and walked to the gate. Could not be easier. Perfect and stress free way to start a long travel day.

  • Stayed: August 2012, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this reviewResponded September 11, 2012

Dear guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay with us.
I will certainly extend your rewarding comments to our associates who will be pleased to learn that you took time to recognize them.
I am very pleased to learn that you enjoyed your stay with us and all our facilities.
We sincerely look forward to welcoming you back very soon in Paris.
A bientôt!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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