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“Second Visit Not As Good As The First!”

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Comfort Hotel Airport CDG
Ranked #27 of 31 Hotels in Roissy-en-France
Glasgow, United Kingdom
Level 6 Contributor
147 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Second Visit Not As Good As The First!”
Reviewed January 13, 2014

Firstly This Incredible value for money having booked on the Trivago Web Site, especially as you get free transfers to and from the airport and they serve breakfast from 0500 daily! Highly positive comments last time but this time, I felt they let me down on what I had written previously! Firstly the girl on the desk ast check in was more pre=occupied with taking credit card numbers! Several guests in front of me questioned this as they had paid prior to arrival! People are cautious about this these days! Secondly when I presented my loyalty card-she forgot to give it back to me. There was no offer of a wake up call or advice that dinner was served or breakfast was served or details on the shuttle! WHen I checked out the man on the desk hardly had two words to say, however when a very smart stewardess checked out- he couldnt stop talking. When I asked about the bus to the airport (do I need to book or a ticket) the answer was " when you see it, you take it"! Thirdly, there was no milk for the tea or coffee and the towels had holes in them! Lastly the attention to detail has gone- they still jhave the Christmas decorations on display as of today (13th January)! Dont get me wrong the value is excellent and I would go again but they need to maintain their previous standards!

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ColonelMonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Halifax
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 4, 2014 via mobile

We stayed as part of a coach trip. We were a little annoyed that we were given two twin rooms instead of a family room, especially as the conjoining doors were locked. This was quickly and easily remedied with a trip down to reception. We decided to have a drink while we waited...that was the only drink we paid for in the hotel, the price was extortionate!
The rooms themselves were small but clean and the beds were comfy. As we were only there to sleep we needed nothing else.

The breakfast buffet held a wide range and we were sufficed each morning once we were finished.

The staff were very polite and friendly and were always willing to help.

If you need a base for Paris, Disneyland or surrounding areas, and just want to crash for the night times, then this is perfect.

Stayed December 2013, traveled with family
Helpful?
1 Thank lornalion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverkip, United Kingdom
Level 6 Contributor
372 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
Reviewed December 21, 2013

We decided to stay there twice, arriving and leaving France. To find the shuttle bus at CDG Airport it took us more than 30'.Then we had to wait another 30' for the bus, which is the busiest in the area, because it's only for 2 budget hotels close to the Airport. We managed to get into the bus, in sardines style. At the hotel's reception, all these people rushed to check-in which meant another 20'. The room was very small and the bathroom quite dirty. But it was quiet and we have slept well. Next day we went to the airport for breakfast. The second time we stayed there, we were given a ground floor room but we had to change because the running water couldn't be stopped. We went to another room on the ground floor and the corridor's wall had a big hole more than one meter long. It was late and had to eat there. There was a buffet and 2 options: Starter and main course or main course and dessert. The starters, among others, had prawns and seafood and these smelled so badly from far away that I'm sure nobody would take the risk to try them. We managed to have our dinner just to fill our stomachs. Nothing special. The breakfast (€ 10.- per person) was regular but you could make your own squeezed fresh orange juice. The 4th receptionist we met when we went for checking out, was the worst of all. She was at the telephone for such a long time that we couldn't wait anymore as the shuttle bus would arrive in 2 minutes. We put the key on the counter and left without checking out! I don't think I would ever return there and I wouldn't recommend it.

Room Tip: The ground floor rooms are terrible. I haven't been upstairs to see whether there is a differenc...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Mina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truckee, California
Level 6 Contributor
372 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed December 10, 2013

This is a value priced hotel with airport shuttle service (free). Marginally acceptable if you arrive at 8PM and just want a place to shower and sleep for an early morning flight. Otherwise, pick somewhere nicer. Bathroom quite terrible.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon33191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 23, 2013

The room was extremely small; my husband & I literary had to climb over our luggage to get on the bed to sleep. The location is hard to find. The only good thing is that it's near the Charles de Gaulle airport & they provide free shuttle every 1/2 hour. It's definitely not a Comfort hotel standard.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jlcnguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antequera
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 19, 2013

We were there yesterday. We arrived to the hotel at half past eleven p,m.. The receptionist had very bad manners with us, a very rude person. We couldn´t have dinner because the restaurant was closed and there wasn´t any restaurant near. The bathroom was dirty, old and vey small. I don´t recommend this hotel. A very bad hotel, especially due to the receptionist.

  • Stayed November 2013, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 95Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
Reviewed November 16, 2013

Wash rooms are so compact even difficult to use and water shower water was leaking in the bed room and entire carpet was wet due to this right side of the was not accessible, Horrible smell from kitchen area once you outside the door. Staffs all are friendly and helping nature.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Mohammad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Airport CDG

Property: Comfort Hotel Airport CDG
Address: 1 bis, rue de Paris, Le Mesnil Amelot, 77990 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 31 Hotels in Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Airport CDG 3*
Number of rooms: 177
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Also Known As:
Comfort Inn Roissy
Comfort Hotel Roissy

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