Firstly This Incredible value for money having booked on the Trivago Web Site, especially as you get free transfers to and from the airport and they serve breakfast from 0500 daily! Highly positive comments last time but this time, I felt they let me down on what I had written previously! Firstly the girl on the desk ast check in was more pre=occupied with taking credit card numbers! Several guests in front of me questioned this as they had paid prior to arrival! People are cautious about this these days! Secondly when I presented my loyalty card-she forgot to give it back to me. There was no offer of a wake up call or advice that dinner was served or breakfast was served or details on the shuttle! WHen I checked out the man on the desk hardly had two words to say, however when a very smart stewardess checked out- he couldnt stop talking. When I asked about the bus to the airport (do I need to book or a ticket) the answer was " when you see it, you take it"! Thirdly, there was no milk for the tea or coffee and the towels had holes in them! Lastly the attention to detail has gone- they still jhave the Christmas decorations on display as of today (13th January)! Dont get me wrong the value is excellent and I would go again but they need to maintain their previous standards!
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- Also Known As:
- Comfort Inn Roissy
- Comfort Hotel Roissy