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“The WORSE hotel I´ve ever seen.”

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Comfort Hotel Airport CDG
Ranked #27 of 30 Hotels in Roissy-en-France
Antequera
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The WORSE hotel I´ve ever seen.”
1 of 5 bubbles Reviewed November 19, 2013

We were there yesterday. We arrived to the hotel at half past eleven p,m.. The receptionist had very bad manners with us, a very rude person. We couldn´t have dinner because the restaurant was closed and there wasn´t any restaurant near. The bathroom was dirty, old and vey small. I don´t recommend this hotel. A very bad hotel, especially due to the receptionist.

  • Stayed November 2013, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 95Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
    14
    57
    83
    54
    83
See reviews for
48
93
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63
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris
1 review
2 of 5 bubbles Reviewed November 16, 2013

Wash rooms are so compact even difficult to use and water shower water was leaking in the bed room and entire carpet was wet due to this right side of the was not accessible, Horrible smell from kitchen area once you outside the door. Staffs all are friendly and helping nature.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Mohammad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed October 21, 2013 via mobile

I stayed here gratis courtesy of Air France as a consequence of a flight SNAFU. I was also provided with a voucher for dinner, breakfast and internet. Both meals were quite good with a reasonably varied menu. The internet connection was mediocre and the bedroom was very basic and small, but clean. Staff were friendly.

In summary - no frills but functional and close to the terminal

Stayed October 2013, traveled on business
Helpful?
1 Thank Smiler_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie A, Responsable commercial at Comfort Hotel Airport CDG, responded to this review, October 24, 2013
Google Translation
Madame, Monsieur,

Nous lisons avec plaisir les commentaires posés sur le site.

Nous avons effectivement un contrat avec AIR FRANCE pour héberger quelques passagers et vous avez, dans ce cadre, pu bénéficier d'un diner, de la chambre et du petit déjeuner au sein de notre établissement.

Certaines de nos chambres sont effectivement de 12 m2, même si fonctionnelles et propres, car il s'agit pour beaucoup de séjours de courtes durées. Nous avons en effet fait le choix d'optimiser les prestations de services et travailler sur l'accueil de nos clients.

Au plaisir de vous accueillir très prochainement,

Sincères salutations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 19, 2013 via mobile

We had the chance to stay an overnight in this hotel. Close to the airport but I cannot stay any more advantage of it. Room was very small, we hardly couldnt fit with our luggages. Rooms should be renovated, and the worst was the cleaness of the room. Receptionist lady was not too friendly, there are definitelly much more better hotels around cdg for this money than this one.

Stayed October 2013
Helpful?
1 Thank Eniko K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie A, Responsable commercial at Comfort Hotel Airport CDG, responded to this review, November 4, 2013
Google Translation
Monsieur,

Nous nous permettons de faire suite aux commentaires postés sur le site et regrettons que la chambre n'ait pas été à la hauteur de vos espérances.

Nous avons remonté vos doléances aux départements compétents et ne manquerons pas d'y remédier très rapidement.

Nous avons relayé vos félicitations et encouragements à Paola qui est effectivement une excellente professionnelle avec laquelle nous avons plaisir à collaborer.

Sincères salutations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

This hotel is certainly a good layover hotel which helps to avoid the premium charges of Airport Hotels - a regular shuttle service from CDG RER station is free of charge. The hotel is located in the charming village of Le Mesnil Amelot, which - despite for the flight traffic - is nice, also for a morning run. Commuting to the Expo in Villepint is also very convenient and takes less than 30 minutes in combination of Shuttle Bus and RER. Breakfast menu is sufficient and overall the hotel offers good value for money.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitweltler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie A, Responsable commercial at Comfort Hotel Airport CDG, responded to this review, October 21, 2013
Google Translation
Monsieur,

Nous faisons suite à votre commentaire sur le site et vous en remercions.

Nous avons effectivement une navette gratuite de 5 à 23.45 h depuis la porte de notre hôtel qui dessert les terminaux 1 et 2 en 35 minutes environ.
Le salon VIPARIS de Paris Nord est aisément accessible et se situe à 2 stations de l'aéroport.

Au plaisir de vous accueillir prochainement au sein de notre établissement

Sincères salutations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

Well was very reluctant on are stay after booking after we read TripAdvisor ? And believe me it just confirmed for the 10th time not to believe everything you read ? As I don't no what people are used to ? If you are used to 5* or are not normal in the head please don't go here or any low star hotel as you just confuse normal people ? Sorry back to hotel ? Stayed for 3nights September and couldn't fault in anyway , great free bus to and from airport were you can get in to Paris , food was fine and was well looked after by Johnathon (liam neeson) look alike bar man great guy very helpful and very happy thanks mate ye made are stay great ? Hotel was very clean , room was cleaned everyday perfect for what we payed . rooms are small but ye not running round it so stop moaning about the size and go and stay in the Hilton for triple the price , so all in all great hotel and we would stay again thanks Keith and alisha

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keith w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie A, Director of Sales at Comfort Hotel Airport CDG, responded to this review, October 14, 2013
Google Translation
Madame, Monsieur,

Nous prenons note de votre commentaires dont nous vous remercions.

De gros efforts sont effectivement menés depuis cet été afin que la qualité de service soit aujourd'hui à la hauteur des attentes de notre clientèle.

Johnatan, notre barman, nous a rejoint depuis peu et c'est avec un grand plaisir que nous avons très régulièrement des retours très positifs le concernant.
Nous ne manquerons pas de lui transmettre vos commentaires.

Au plaisir de vous accueillir à nouveau très prochainement au sein de notre établissement

Sincères salutations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Airport CDG

Property: Comfort Hotel Airport CDG
Address: 1 bis, rue de Paris, Le Mesnil Amelot, 77990 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 30 Hotels in Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Airport CDG 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Comfort Inn Roissy
Comfort Hotel Roissy

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