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“Just ok for a very short stay”

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Hotel Paris Neuilly
Athens, Greece
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Just ok for a very short stay”
Reviewed July 8, 2014

Incredibly small rooms with also very small bathrooms. the closet is behind a curtain in the wall!
Avoid the rooms near the elevator because the walls are very thin and you can hear everything.
On the positive side it is very clean with a good bed and pillows.
Very disappointing when they forgot my wake up call!!!!

  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Christiana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, July 10, 2014
Dear Christiana G,

Thank you for posting a review following your stay in our Hotel Paris Neuilly.
I'm delighted you enjoyed the comfort and the cleanness of your room but I'm sorry to hear that you found our rooms small. We sincerely strive to be honest about all aspects of the hotel including our room sizes and amenities. I already relaid the problem you faced with your wake up call and we will search to understand what happened.
We would love to welcome you back in the near future so that you can give us another try. Please feel free to contact me by email. We all look forward to hearing from you.

Best Regards,

Natacha P.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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    53
    14
    5
See reviews for
32
108
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98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Den haag
2 reviews
Reviewed June 24, 2014

I stayed in this hotel with my husband for a few nights.
The hotel is ok for a short stay in Parijs.
The rooms are a bit small but with great beds and clean.
The price is perfect and the location superb but don't expect a lot of luxury.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svdeelen_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 30, 2014
Dear Svdeelen_74,

Thank you for taking the time to leave us a review following your stay in our Hotel Paris Neuilly.
We are pleased to read that you enjoyed so much your stay and especially the location of our Hotel.
We hope to have the chance to greet you for your next parisian stay.

Best regards,
Natacha P.
General manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston,Ma
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 21, 2014

This is our 3rd stay in this hotel. Very convenient to get to, away from the normal tourist crowds of Paris, conveniently located at the corner of avenue Charles de Gaulle and ave de Madrid, across from the Metro and only few stops from Place de la Concorde, short walk from Bois de Boulogne, very clean ,reasonably priced for this very exclusive area with prompt and efficient personel,free wi fi.

Room Tip: If you need extra space ask if jr suite is available
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank V T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 23, 2014
Dear V T,

Its a great pleasure for us to read your lovely review concerning your last stay in our Hotel Paris Neuilly.
We would like first to thank you very much toward your loyalty to our Hotel. I will personnaly relay your comment during our heads department meeting.
Looking forward to welcoming you for your next parisian stay.

Best regards,
Natacha P.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2014

Neuilly is a great alternative to central Paris. It's a pleasant, residential area with a character of its own. It's also right next to the Bois de Boulogne which is a great place for a stroll. Don't worry about its distance from the centre; you have the excellent metro Line 1 that gets you there quickly and in comfort.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank APL46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 22, 2014
Dear APL46,

Thank you very much for posting a review following your stay in our Hotel Paris Neuilly.

We are delighted to read that you loved so much the hotel and the neighbourhod. Do not hesitate to ask our reception for more details about the partnership we have with the restaurants !

Looking forward to welcoming you again in our hotel.

Yours sincerely,
Natacha Poncet
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haarlem, The Netherlands
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2014

The hotel location is great, close to the metro station, but we were VERY disappointed with the service.
We stayed two nights in this hotel for my birthday. When we arrived, one of the receptionists were discussing with the house keeping. At the check in, they told that we would have a bottle of water for free in our room, but it was not there. We left the hotel, and when we arrived, it was still not there. We called the reception and she promised to send it. 10 minutes later we called again. The man was rude and unkind and told us that it was impossible, because the room service was closed and he couldn`t send it. I had to take some medicines, It was raining a lot and told us that if we needed water, we had to buy it out of the hotel, because there was impossible.
Don`t spend 18 euros in the poor breakfast that they offer. You are going to have a much better experience in any small patisserie.
If you don`t want to have a terrible experience, don`t stay here. They don`t care about their guests and the staff and hotel definitively isn`t prepare to provide you a good and pleasant stay.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Entretulipas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 16, 2014
Dear Entretulipas,

I want to thank you for sharing your last experience in our hotel, as our guest reviews are the most important information to improve our service.
I'm deeply concerned about the issue you encountered, please accept my most sincere apologies for this incident.
I will relay your feedback to my heads department, as an example of what should never happen again in our hospitality services.
We will be more concentrated on our staff training to be sure that our guest minded service is a shared goal for everyone in our staff.
Please following your review, could you contact me back in order to regain your trust, I'm available by phone or by e-mail.

Looking forward to reading or hearing from you.

Yours sincerely,
Natacha P.
General manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bunbury, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2014

Really enjoyed our stay at this hotel. It is very close to the underground train system which was great for sightseeing and airport transfers. The rooms were large and very clean. Staff were pleasant and helpful. We got a 50% off deal through bookings.com which made it very good value for money.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 16, 2014
Dear Sharon H,

Thank you very much for sharing your review since your last stay in our Hotel Paris Neuilly.

We are delighted to read that you enjoyed so much your stay among us. Indeed our location is a perfect startingpoint for sightseeing, we are just accross the metro station Pont de Neuilly and 5 minutes away from the Arc de Triomphe and the Champs Elysées.
Don't forget that you will always find the best rate on our official website !

Looking forward to welcoming you back for your next parisian stay.

Yours sincerely,
Natacha P.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Level Contributor
130 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 6, 2014

We stayed in one of the superior rooms for one night while my husband was on business. The best word to describe this hotel is 'sober'. Nothing flashy, it doesn't try to be anything it isn't. The room was surprisingly large for Paris and very well equipped with good linen, comfy bed and spacious bathroom. Neuilly is a very upmarket residential and business area situated just out of the centre of Paris but only 3 metro stops from the Arc de Triomphe. I quite liked this area as it isn't touristed as it is in down town Paris and not crowded. It is, I guess, the equivalent of the Georgetown of Washington, the Kensington of London, the North Sydney of Sydney, the Subiaco of Perth, etc. Lots of nice little shops and restaurants. This is an ideal place for those who like a bit of fresh air and a run in the morning as it is situated very close to Parc du Boulogne. It is also ideal for the conference delegates as Porte de Maillot is not far away. Loved the nearby bistro 'Neuilly Village' for a great meal with excellent service.

Room Tip: Look for the weekend deals as this hotel is primarily a business hotel and is empty on the weekends.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natacha P, Directeur général at Hotel Paris Neuilly, responded to this review, June 9, 2014
Dear Sandra B,

We are deeply touched by the last review you posted on our Trip Advisor page.
It's a great pleasure for us to read how you enjoyed our "sincerity" from our hôtel decoration. We are also happy to read that you felt this sincerity and warmness about our staff.

Be compared with the neighbourhood you quoted previously is a great honor as you know all of them. Our location is a perfect compromise between the dynamism of Paris and the sweetness and safeness of Neuilly sur Seine.

We are very looking forward to welcoming you back and remain at your disposal should you require any further assistance with your future trip to Paris.

With warm Regards,
Natacha P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Paris Neuilly

Property: Hotel Paris Neuilly
Address: 1 avenue de Madrid, 92200 Neuilly-sur-Seine, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > Neuilly-sur-Seine
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Neuilly-sur-Seine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Paris Neuilly 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Hotel Paris Neuilly, ideally located between the La Defense business district, Porte Maillot and Place Charles de Gaulle, is an elegant residence.Whether you are here for business or pleasure, take advantage of our comfortable rooms and suites, and also the hotel's close proximity to Paris's main tourist sites.Luxury and elegance come as standard at this hotel, where guests will enjoy a stay full of Parisian character. Its modern rooms and suites ensure that you will spend a very comfortable stay in quality surroundings. ... more   less 
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