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Crowne Plaza Paris - Neuilly
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Reviews (1,026)
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All reviewsbusiness hotelhigh qualitynice hotelamerican hospitalresidential arearoom servicequiet locationbusiness tripcomfortable stayeiffel towerlocation is greatmetro stationonly drawbackstandard roomminute walkpleasant walknice area
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344 - 349 of 1,026 reviews
Reviewed May 19, 2013

The hotel itself is average. Rooms are comfortable, but not worth the €210 per night.
The room does not have any complimentary extra's such as Tea/Coffee, or Water.
The price does not even include Breakfast, and also WiFi is not included. Breakfast cost €25, Wifi cost €17 per day. So really per night cost is €252. Oh, and er, if you want a room with a good view, that is also extra. I had a room with a not so good view. €252 is far too expensive, especially when it is not situated in the centre of Paris. Compare this to a hotel I stayed at in Istanbul last week, which was far better than this hotel, and included Breakfast, Tea/Coffe in room, Complimentary 2 water bottles daily, WiFi included for less than half the price at €102. Certainly will not stay again.

  • Stayed: May 2013, traveled on business
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3  Thank ravivekuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovenpickHotel, Duty Manager at Crowne Plaza Paris - Neuilly, responded to this reviewResponded May 29, 2013

Dear Guest,

First of all, I would like to thank you for choosing the Mövenpick Hotel Paris-Neuilly for your recent stay and for taking the time to share your comments and feedbacks.

I am hereby writing to apologize to you. We feel really sorry to read that you did not enjoy staying in our establishment.

We have taking in consideration your valuable remarks and actions have already be taken towards the team members who did not provide you with satisfying service you deserve.

Our aim is to satisfy all your needs and as our philosophy is based on a privileged relation with our customers through a flawless service, we would be very honored by giving us another chance to show you our ‘savoir-faire’ during your next stay.

The entire hotel team remains at your disposal, do not hesitate to contact us for booking your room.

Thank-you for your consideration and with renewed apologies and kind regards,

Diane Christos.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

Quiet located in a green residential area in Paris. Ideal hotel if you want to explore the city of Paris, not located centrally but close to the underground (Les Sablons, line 1 to see all highlights) just a short walk from the hotel. Rooms are quiet and clean.
Staff is very friendly and speak different languages. We had dinner in the Restaurant and enjoyed the high quality of served items, as well as friendly service.
I can recommend this hotel if you are looking for a peaceful rest before going to all the interesting sights the beautiful city of Paris has to offer you. We will defenitely return!

  • Stayed: May 2013, traveled as a couple
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1  Thank Manuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovenpickHotel, Duty Manager at Crowne Plaza Paris - Neuilly, responded to this reviewResponded May 16, 2013

Dear Guest,

First of all, I would like to thank you very much for choosing the Mövenpick Hotel Paris-Neuilly and for taking the time to share comments.

I am delighted to read you have enjoyed staying at the Mövenpick Hotel Paris Neuilly and be assured I will communicate your valuable remarks to our team members.

Our philosophy is based on a privileged relation with our customers through a flawless service and we would be very honored to having you staying with us for your next say.

I remain at your disposal, please, do not hesitate to contact me should you need any assistance.


Sincerely Yours,
Diane Christos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

Nice location near the American Hospital within walking distance of Arc De Triomphe and Eiffel Tower - a little expensive but good size rooms for Paris
A number of nice places to eat and drink in the area without busting the budget

  • Stayed: March 2013, traveled solo
    • Value
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Thank Chick1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovenpickHotel, Duty Manager at Crowne Plaza Paris - Neuilly, responded to this reviewResponded May 16, 2013

Dear Guest,

We would like to thank you very much for choosing the Mövenpick Hotel Paris-Neuilly and for taking the time to share comments.

We are delighted to read you have enjoyed staying at the Mövenpick Hotel Paris Neuilly and be assured we will communicate your valuable remarks to our team members.

Our philosophy is based on a privileged relation with our customers through a flawless service
and we would be very honored to having you staying with us for your next say.

The entire hotel team remains at your disposal, do not hesitate to contact us should you need any assistance.


Sincerely Yours,
Diane Christos.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Easy to find in a pleasant tree lined avenue. Modern but rooms becoming somewhat tired. Nice reception areas with helpful staff. We had one evening meal in the restaurant which was good and staff attentive. Unbelievable that a room in a hotel like this did not provide a kettle or facilities and we had to get boiling water from the bar. Very convenient to have underground car park although its a pity the hotel find it necessary for guests to have to pay for this (72 euro for 4 night stay )

Metro with direct line to St Lazare is about 10 mns walk and nearby to this is a nice little cafe for breakfast where the cost is much less than the 25 euro the hotel charge.

Stayed: May 2013, traveled with friends
1  Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovenpickHotel, Director of Revenue at Crowne Plaza Paris - Neuilly, responded to this reviewResponded May 8, 2013

Dear Guest,

We would like to thank you for taking the time to share your impresssions and comments about your stay with us.

We are delighted to hear that you enjoyed our hotel location and our restaurant facilities.
Your valuable comments will be communicated to our team.

We will start the renovation of all of our rooms as from July 2013 in order to upgrade our product. Part of the renovation project will be the room's equipment and all the rooms will be equipped at least with tea and coffee facilities. Our new room will be entirely redesigned, including the bathrooms.

In regards of your comment about the parking, it is a true benefit the hotel has. We have therfefore different packages which are bookable upon availablility on our website, which include the parking fees.

We would be very honored to having you staying with us for your next stay in Paris, and discovering our new room product as from November 2013,

Best regards

Julia Brakel
Director of Revenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We were a group of seven couples traveling and arrived to the hotel April 19 for two nights. The hotel was in a quiet upscale neighborhood 10 to 15 minute cab ride to the center of Paris. Trafalger Tours booked our stay and made check in quick and painless. The staff was very helpfull and the rooms were roomy and very modern for European standards. If you are looking to stay away from the tourist scene this would be the best bet for quality and price. But if you are looking to do the tourist scene and walking to the sights, this hotel may not be a good option. Overall we were all happy with our stay.

  • Stayed: April 2013, traveled with friends
    • Value
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1  Thank chebolu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovenpickHotel, Director of Revenue at Crowne Plaza Paris - Neuilly, responded to this reviewResponded May 7, 2013

Dear Guest,
Service


Less

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.


Moevenpick_GVA, General Manager at Moevenpick Hotel & Casino Geneva, responded to this review

January 3, 2012

Dear Sir, Dear Madam,

We thank you for taking time to leave such a positive and detailed feedback.
We are glad to read that you enjoyed your stay with us and we hope to welcome you back in a short future, with a group or individually. We will start the renovations of our rooms in the summer, therefore we will be delighted to make you discover our new product as from this winter.

Be assured we will communicate your valuable remarks to our team members.

Our philosophy is based on a privileged relation with our customers through a flawless service
and we would be very honored to having you staying with us for your next say.

The entire hotel team remains at your disposal, do not hesitate to contact us should you need any assistance.

Sincerely Yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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