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“NO GO AT THE QUALITY INN.”

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Qualys-Hotel Nanterre La Defense
Ranked #1 of 9 Hotels in Nanterre
Reviewed November 6, 2012

Booked this break with JUST GO COACH HOLIDAYS ,i must say i have never experienced a place like it, what are JUST GO thinking about using this hotel.On arrival and after being on the road 18hrs (no joke).I was looking forward to a hot meal and a drink only to be told the restaurant and bar were closed over the weekend. there was nothing in the area except a shabby concrete jungle The room was clean and tidy no tea or coffee facilities I must say after listening to other travellers comments on there hotel i am sorry i upgraded from 2 star to 3 star.Its was the worst continental breakfast i have ever experienced in all my travels.

  • Stayed: November 2012, traveled as a couple
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1  Thank lisamel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (213)
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38 - 44 of 213 reviews

Reviewed November 5, 2012

We arrived at hotel through a coach tour late on Friday. reception staff at that time were friendly and partly knowledgeable. check in took seconds. stayed in a third floor corner room [314]. NO tea/coffee facilities in the room. bar was only open till 23.00 on Friday night providing NO draught beers, only bottles from 6 euros a bottle as well as wines and spirits. the reception staff on Saturday advising that the bar was CLOSED! after being out all day a drink was all that was required. RESTAURANT CLOSED on FRIDAY SATURDAY & SUNDAY evenings, which due to lack of facilities around was a little disappointing to say the least. there were 48 people in our excursion, with the possibility of 40 out of the group WOULD have eaten in the restaurant, very short sighted of the hotel!! room was clean and acceptable for what we were there for, but their tariffs are VERY VERY EXPENSIVE for what they provide. breakfast was continental only, with baguette, croissant, ham, boiled egg, cereal with coffee/tea,juice. due to location would NOT go back.
just wonder if they really are a HOTEL, or just a glorified business accommodation block??

Room Tip: Don't stay here for leisure, only suitable for stays Monday through Thursday for business use!!
  • Stayed: November 2012, traveled as a couple
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Thank BobL55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

A couple of minutes (through the foot-tunnel underpass) from Nanterrre Ville Station (nowhere near La Defense). RER Train into Paris every 10 mins, takes about 12 mins into Etoile (Arc de Triomphe), 25 mins to Gare du Nord. Fare E2.50 one way. Room reasonable and clean, but no kettle etc - so take your own. Restaurant was closed all weekend, apart from breakfast, which was very average. Didnt try the bar. Reasonably quiet (on the 6th floor at the back) except for kids hanging out in the car park in the evenings. Good burger/kebab shop by the station, and wine/provisions shop on the way. Market in front of the hotel on a Saturday. Staff polite, helpful. Area very mixed, no personal safety issues, but only came back from station in the evening - didnt go exploring. Reasonable value (except WiFi access - expensive). Would use again.

  • Stayed: October 2012, traveled as a couple
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2  Thank SidcupWhinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

We booked a trip through a holiday company and this hotel stay was part of the deal. We stayed for three nights over a weekend. The room was nice, clean and modern and the bathroom was too! The breakfasts were very basic, but edible and plenty of it. The only gripe with the hotel was the restaurant....it was closed Fri, Sat and Sun eve. We asked the receptionist why this was and apparently, because the hotel is in a business area, there is no call for the restaurant to be open at weekends. It is mainly used by business people during the week. There is not much around the hotel, just a few small shops, a butcher's shop, a sort of a supermarket and a pizza takeaway. Was told there is a Chinese restaurant nearby, but we didn't see that. The hotel is fine to use as a base and I would go back there for that purpose.

  • Stayed: October 2012, traveled with friends
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2  Thank LotteryQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2012

Very comfortable hotel. Only 2 RER stops away from La Defense and RER station is very close. (2 mts by walk). Good breakfast spread even though the same everyday. Staff at reception are very friendly and helpful. Rooms are well maintained. Hotel is more modern than shown in it's website. I stayed here for 15 days and did not find any problem with the hotel.

Room Tip: Ask for a bigger room. Some are small.
  • Stayed: September 2012, traveled on business
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2  Thank soma63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

Really enjoyed our trip here, great room and breakfast. About a 20 minute metro ride into the centre but we really enjoyed the commute! About a 5 minute walk through the fantastic Parisian neighbourhood to the metro station. Clean room and friendly staff! Would come again! :)

  • Stayed: November 2011, traveled as a couple
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1  Thank ldouglas90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2012

I have myself to blame for choosing this terrible hotel. I got it on the cheap on some website. It was so run down and shabby which I could have dealt with if it had been clean. Not even close to La Defense (2 metro stops I think.) I landed at CDG airport at 6 am. Got to the hotel at 9 am. They refused to let me check in until 2. So, I guess next time I'll cough up the extra night's cost. But not at this hotel - ever again.

Room Tip: Make sure you ask for early check in if you want to get to bed any time before 3 pm after a red eye.
  • Stayed: May 2012, traveled on business
    • Value
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    • Service
Thank Kalisa12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane F, Propriétaire at Qualys-Hotel Nanterre La Defense, responded to this reviewResponded September 26, 2016

Dear guest,
Thank you for your message and opinion concerning your stay.
Since your last visit QUALYS HOTEL management took over and many changes have been done; the rooms have been renovated in 2014 and the equipment's have been modernized (High Definition TV have been implemented, e-conciergerie is available). Our team has also evolved and we have launched a new training program aiming to improve the quality of our services.
We make every effort to welcome you again in the best conditions.
Best regards.
Stéphane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Qualys-Hotel Nanterre La Defense

Address: 2 avenue Benoit Frachon, 92000 Nanterre, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in Nanterre
Price Range: $92 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Qualys-Hotel Nanterre La Defense 4*
Number of rooms: 85
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Also Known As:
Quality Inn Paris La Defense Hotel Nanterre
Quality Inn Nanterre
Nanterre Quality Inn

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