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“Hopelessly ugly hotel!”

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Mercure Paris La Defense Grande Arche Hotel
Ranked #5 of 9 Hotels in Nanterre
Vienna, Austria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hopelessly ugly hotel!”
Reviewed February 25, 2012

Mercure Paris La Defense Parc is outside Paris (you pay extra fair), far away even from La Defense and is located in a pretty unsafe area!!! Hotel itself is worn out and tastelessly decorated. It feels more like office than hotel. On top of all this trains are running beneath the hotel every 15 min at least till midnight!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emaxphotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
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English first
Birmingham, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 21, 2012

Good, Comfortable, modern hotel....located on the outskirts of Paris..
Bonus points - Rooms are clean and comfortable with tea and coffee making facilities. Breakfast was brilliant, catered for everyone’s needs, an assortment of meats and cheeses, fruits, yoghurts, bacon, sausage, eggs, pastries, as well as pancakes and waffles and fruit juices etc

As you walk out of the hotel and the underground is literally on the doorstep, enabling you to get into and around Paris really easily! You can buy one and two day passes for the underground that include the different regions of you can travel too. I would suggest that you try and familiarise yourself with the different lines and areas of Paris as this will help you immensely with getting around.

Downside...because the hotel is located in the Business Quarter and we arrived on Friday and left on Monday a lot of restaurants were closed! There are a couple of little Cafe Bars open - but be warned, there is a pizza place located just around the corner from the hotel - that is a little on the Fawlty Towers side to say the least.

All in all though, a brilliant base!

Room Tip: The Hotel does have some mini suites that has 2 bedrooms and kitchenette facilities.
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  • Stayed February 2012, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 16, 2012

I have been to Paris 14 times and I would say this is my favorite budget-friendly place to stay. Just a few steps outside of the hotel you will find an ATM, a bakery, a pharmacy, a small restaurant, a grocery store and most importantly, the metro! It is an easy trip on the metro to anywhere within the 16 neighborhoods of Paris. The rooms are modern and comfortable and I found the reception to be very helpful in every regard. The breakfast was great with an assortment of meats and cheeses as well as pancakes and waffles. We used one of the conference rooms on the second level and it was a nice size for our group of 50. The only downside was that the bar was very small but since there are various cafes in the area it wasn't a big deal. The next time I go back to Paris I will definitely be staying here.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cutemomoftwocutekids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 16, 2012

I stayed in this hotel for 3 nights last November and 3 more nights just now. The rooms are slightly below average, but luxury compared to the service; it is so appaling I don't even know where to start.

Expect looong waits for check-in and check-out, even with no people in the line; the staff is totally clueless. Forget the restaurant for dinner, nobody's interested in your visit. In fact, don't even think about staying here unless you have to because of the location.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flaghunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nanterre hotels

Cairo, Egypt
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 20, 2011

very comfortable appartments modern decoration very clean.
location is in the center of the buessiness center.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamedghanima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
202 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed December 16, 2011

I stayed in the "annex" building (i.e the one without Reception) and my room was small, with no desk (good job I wasn't planning to do much work because using my laptop on the bed wasn't easy or comfortable). There was a fridge just parked on the carpet - nothing in it but it was still plugged in and making a loud noise when the compressor switched on. Just after I arrived, I was disturbed by "housekeeping" bringing me a free bottle of mineral water - a nice gesture but why not just leave it ready in the room and avoid disturbing me?

The bathroom was the real unpleasant part of the room - tiles were missing on the floor by the sink pedestal and it was clear that no-one had bothered to clean underneath the sink for a very long time - there was a (used) tissue on the floor which was there when I got there and remained there for my stay. There were also various other stains and marks which could have been cleaned up but obviously hadn't been.

The restaurant was nice, but again I suffered from poor service. I waited 20 minutes to order and the wine I'd requested still hadn't arrived by the time I'd finished my starter.

Overall, I would be happy to take a 20 - 30 minute RER ride to avoid having to stay here again.

Room Tip: Try to remain in the main building of the hotel and unless you can sleep through vibration from the...
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorganmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Paris La Defense Grande Arche Hotel

Property: Mercure Paris La Defense Grande Arche Hotel
Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Nanterre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris La Defense Grande Arche Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Mercure Paris La Defense Grande Arche hotel is located in the heart of the La Defense business district (3min by RER A). We are at 50m from Nanterre Prefecture RER A. We are at 10min from Champs Elysees and 15min from Opera and city center. Our hotel complex is perfect for every stay with standard and privilege rooms, studio and appartement for short or long stay. The Mercure Paris La Defense Grande Arche hotel has a bar, a restaurant with terrace and a fitness center. Our 11 modular meeting rooms are the perfect working environment for your meeting in La Defense. Free WIFI. Private paying car park. ... more   less 
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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