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“Simple and Clean” 4 of 5 bubbles
Review of Novotel Paris Creteil Le Lac

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Novotel Paris Creteil Le Lac
Ranked #2 of 6 Hotels in Creteil
LONDON
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Simple and Clean”
4 of 5 bubbles Reviewed October 15, 2012

Went to Paris for a surprise birthday party in Creteil. The host got a good deal from the hotel as the venue of the party was near the hotel and we had family members coming from everywhere and wanted to stay together. From Gare du Nord, we took the metro line 8 to Creteil Universite. From the station there is no sign at all. We took a bus and got off after 2 stops. No signs again for a big hotel. You cannot see it but ask. From the bus stop, cross the road and up a little alley. There is Novotel. Nice and clean. We stayed for 2 nights including breakfast and one dinner. Check in was quick but we were not given meals tickects and that caused a lot of confusion at the restaurant and at check out. Room was normal and clean. Toilet and bath separate (plus point). Matress nicely hard. The waiters were very nice and polite at the restaurant and bar. On Sunday we had a black guy serving at the restaurant. Very efficient and a very lovely guy. Check out was quick and Marina was very efficient, professional and plaisant. Overall,very good experience but as for the location, it is up to you what u intend to do and go. Breakfast was clean and nice but we could do with more hot food choices. The hotel has good staff and should keep it up. My son loved it very much because he did not have enough of the xbox. Very good for children. The mall is 20 min walk away.

Room Tip: Book with breakfast included. Buy your drinks at the mall. It is quite expensive at the hotel.
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAULETINO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0382-gm, Directeur général at Novotel Paris Creteil Le Lac, responded to this review, October 18, 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. I take into account your remarks regarding the Dinner and we will do our best to improve our service.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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489 reviews from our community

Traveler rating
    74
    194
    126
    68
    27
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
257 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed August 26, 2012

This Novotel has very comfortable rooms, with a small non-descript restaurant. If you book it with breakfast included, you could have quite a good choice, with as much as you want. There is not much choice of TV, unless you speak French, but who comes to Paris to watch TV?

The small swimming pool is on the deck, close to a very large lake. The lake is surrounded by parkland, most of the way.

Near to the hotel, is a very large Mosque and Islamic Center, and by contrast, if you walk right around the lake, you will come to a highly religious Jewish community with it's own Mikvah, and about 7 or 8 good, and strictly Kosher food. This is highly unusual, as the restaurants vary tremendously, from Delicatessen, to Oriental, Fish, Dairy, Italian, and on and on, all situated facing the lake.

If you are not Kosher or Halal, then head half way around the lake (a delightful 20-30 minute walk, and go to the very large shopping center. Here you will find the Hypermarket, Carrefour, and about 120 other stores. Go to the top floor, and you will find about 12 fine restaurants, including a wonderful Chinese, with fine quality for moderate prices, and my favourite Hamburger Restaurant (Hamburger costs 25 Euros, but is worth every penny), Hippopotomus, with soft toy baby hippos for your kids. The other side of the shopping center is linked to the Metro Station, Creteil Lac, with direct trains leaving avery few minutes for the centre of Paris (about 20-25 minutes away) When you consider that there is free car parking, only one Metro ticket to the very heart of Paris, and lots of fresh air, this is hotel unbeatable. Paris is just not made for cars, so leave it at the hotel, and enjoy life!

Room Tip: I have stayed there 5 times, and do not know of any better or worse rooms. Buy the rooms with break...
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  • Stayed April 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0382-gm, Directeur général at Novotel Paris Creteil Le Lac, responded to this review, September 3, 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. I take into account your remarks regarding the Dinner and we will do our best to improve our service.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

The beds were big and comfortable plenty for me and my partner. The first morning we got up a little later than usual, around 8:30 am and went downstairs for breakfast to find that a lot of it was gone, so a good tip for breakfast is to get up around 7 ish.The decor was simple and classy, I loved the bath and shower, it was really clean, however dinner was expensive and not that good, so we went out to eat.which was hard being a young couple with a low budget.
The hotel locks were automated and had a card which was scanned in order to unlock the door, this was cool but did yield many problems and it took about ten minutes to finally get into our room when we got there, this was a hassle after a long 13 hour journey and all we wanted to do was get in bed.

Room Tip: Don't sleep near the elevator as it sounds like a man skidding his bum across a bath and is very...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Emaline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0382-gm, Directeur général at Novotel Paris Creteil Le Lac, responded to this review, August 24, 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. I take into account your remarks regarding the Dinner and we will do our best to improve our service.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcestershire, England
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed July 15, 2012

I stayed for 3 nights on business, in order to visit companies in the south of Paris, but found that it was very difficult to get taxi's to come and collect me unless ordered well in advance. Failure of the reception staff to order a taxi when requested on one occasion did not help. I tried walking to the RER station, but it was a 30 minute walk through a run-down area with broken windows and boarded up appartments.This is not a good hotel if you do not have a car.

The hotel itself was clean, but the rooms were a little tired and were not quite up to the normal Novotel standard. The bed seemed to be a temporary or folding bed and was not very comfortable.

Even though the hotel was not busy, I found the service very slow in the bar and the restaurant. I particularly disliked the way the barman ignored me for 5 to 10 minutes every time I sat at the bar, preferring to finish his paperwork than serve a customer.

The area immediately surrounding the hotel was very attractive, the hotel being located by the lakeside.

  • Stayed July 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Merciaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0382-gm, Directeur général at Novotel Paris Creteil Le Lac, responded to this review, July 19, 2012
Dear customer,

Thank you for having taken time to give your opinion concerning your stay in our hotel.
All the team of Novotel Créteil le Lac and myself will take into account your remarks, to be able to improve the quality of our services.
We hope to have the pleasure to welcome you again at Novotel in more pleasant circumstances.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 11, 2012

My partner and i recently went on a Skills coach trip to Paris for the weekend, and as we had not been before we looked at quite a few tour operators but felt that Skills offered the best value for money. As the coach were only half full about 28 of us we had great fun being a smaller crowd.

We stayed at the Novotel which was about a 20 minute drive to the city centre, but as the traffic could some times be quite heavy it could take you up to 45 minutes to get there, the rooms in the Novotel were clean and adequate, tea and coffee making facilities and hair dryer i noticed there were a small glass fronted fridge with soft drinks and chocolate which was locked, when i asked at reception if i would be able to have any of these i was told they were not accessible to our group but we could purchase any of these behind the bar, i did'nt expect them to be free so i fail to see why they are in the rooms anyway.

Breakfast was continental and there were quite a good choice, we chose not to eat in the restaurant for our main meal as we thought it seemed quite expensive, instead 10 minutes away there were other restaurants which was more reasonably priced, the Novotel is in a very quiet spot at the side of a lake which you can stroll around and is very pleasent, all in all a most enjoyable trip had by all of us, and i would like to say a big thank you to Steve and Brett our two drivers who made all this happen.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Directeur général at Novotel Paris Creteil Le Lac, responded to this review, July 13, 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Paris Creteil Le Lac

Property: Novotel Paris Creteil Le Lac
Address: Rue Jean Gabin | RN 186, 94000 Creteil, France
Location: France > Ile-de-France > Val-de-Marne > Creteil
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Creteil
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Novotel Creteil Le Lac is a 3 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking. ... more   less 
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Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel

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