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“We had a great stay”

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Citadines La Defense Paris
West Midlands
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“We had a great stay”
Reviewed April 4, 2013

We stayed here from 29th March to 2nd April and had a positive visit. We had an early flight so left our bags. We were offered an upgrade - two suite apartment and free breakfast included. Great start. We headed straight to the Eiffel Tower. The metro is 5 minutes walk away and - you can see Arc de Triomphe and Eiffel tower from metro bridge! About 5 stops then another train and we were there. About 20 minutes away. We got a taxi from airport but should have got train - really easy. Our rooms were really clean and warm. Evian in fridge; equipped little kitchen area; towels; bathrobe etc everything we could need. Breakfast was buffet style- and big selection. Eggs, ham, toast, rolls, pastries, cakes, yoghurts, fruit salad, fruit, cereal etc etc. Ours was free but normally costs 14 euros. You could eat a huge breakfast and get your moneys worth. Lot of people were obviously taking stuff out of the dining room for their lunch! Being in the business district is as you would expect. There were some restaurants and cafes around but not the kind of hotel where you pop out and have lots of cafes and bars on your door step. We tended to stay out late and head back to the hotel - not venture out again. We would recommend it as a good base to explore Paris.

Room Tip: We asked for a high room and got the top floor - great views!
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  • Stayed March 2013, traveled with family
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Helpful?
1 Thank BrodieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Nottingham, United Kingdom
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 4, 2013

Travelled partly for work, partly for pleasure. Hotel location very close to centre of La Defense, very convenient. Reception staff helpful and friendly, lent me a hairdryer and looked after my suitcase after check out whilst I was out for the day. I arrived very early and expected to have to wait but there was a room ready and they let me go straight up. Room small but does the job, it was very hot in the room at night which did affect my sleep and I had to prop the balcony door open with a shoe! Overall Ok for the price paid and convenience. Good breakfast.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Anonymouse603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 25, 2013

Arrived at the hotel after an overnight flight and dropped my bag - good first impression.

I was told my room would be ready by 2pm so I hung around La Defense for a couple of hours (not difficult to spend 2 hours shopping). At 2pm I returned and the room was not ready "a few more minutes" I was told by reception.

A hour and 15 mins later, still no room. After the apparent disinterest of the reception staff I complained to the manager and a room was quickly found for me. Seriously I wanted one room for one night, are the cleaners so inefficient they don't have a single room ready in an hour?

The rooms are adequate but overheated. However I agree with previous comments about not feeling safe, constant presence of cleaners hanging around and making LOTS of noise, probably not the noise of cleaning rooms.

Beds are pretty uncomfortable and had a definite slope to them, so kept feeling like I was rolling out of bed.

Location is good - very close to Metro station and close to Pont de Neuilly so a short walk from lots of restaurants, bars etc and central Paris.

On checking out, the reception staff (female this time) was very friendly and helpful and did redeem the hotel a little to me, but I will not be staying here again in a hurry.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Krautcons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Courbevoie hotels

Luxembourg City, Luxembourg
Level 6 Contributor
271 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed March 21, 2013

Caution at the Citadines La Defense.

I'm a lone, female traveller. I chose this hotel in Paris because the Citadines Trafalgar Square in London was very pleasant but I would not recommend the Citadines La Defense in Paris.

My biggest disappointment was that the Citadines hotel is not visable from the road. In fact, the hotel reception is so far off the main road, behind two larger, well lit hotels (Ibis/Novotel) that its reached by walking up an un-lit slope that reaches behind some other buildings. This is not safe to walk alone and taxis have trouble finding it.

I used 4 taxis during my stay and none of them could find the Citadines. This caused me to be late on two occasions and increased my fare significantly.

On the subject of safety, It's incredibly important that I can lock my room from the inside. I understand that modern hotels have an 'automatic' locking mechanism when the door closes but I have stayed in enough hotels to know that most of them have a lock on the inside that a guest can activate if they wish to feel protected. This was not possible at the Citadines Paris. A lock was fitted to the inside of my door but it did not turn left or right. This caused me some anxiety that I had not experienced at other hotels.

The hotel staff are lovely, very helpful and the hotel itself is clean and modern but it has none of the comforts I need when I travel. For example, the bathroom did not have a razer, tissues, toothpaste etc. Not all hotels do, I accept that so make a note that this is one that does not. My apartment kitchen did not have a welcome pack or mini bar with snacks and drinks in the fridge. Again, I accept that not all apartment hotels offer a starter pack but there is no supermarket in the surrounding area. The closest is a taxi ride away (good luck getting home with your purchases) so tea/coffee/water would have been helpful. Especially considering how hot the room was. I'm very pleased that my room was heated but even after I switched 'both' thermostats to off my room was still stifling.

On the positive side the Citadine chain always offeres free coffee in reception and the room rate was very reasonable but when a very large Ibis and a very large Novotel are next door and roadside I would not chose to stay at the Citadine Paris again.

Room Tip: If you prefer to sleep in an average temperature you may wish to request a room on the lower floors
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  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank Josie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 5 Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 5, 2013

I managed to pick up a discounted rate to stay here last May and it was a great little apart hotel. I was in a refurbished room so it looked exactly like the picture. To be fair I never normally stay in less than 4 stat but this was actually really good. Easy to find and location wise, with the metro on the doorstep it was effectively close to everything!

Couldn't find fault - will definitely consider for my next city trip to Paris.

Room Tip: Request a refurbished room - not sure if they all are but these were lovey
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  • Stayed May 2012, traveled with friends
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Helpful?
Thank Lynne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level 6 Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 27, 2013

Only some dozen meters away from the Esplanade metro station. Small, but well equiped rooms, with a small kitchen and bathroom. Clean sheets and towels. Breakfast is not included, for 14 € not quite a bargain. W-LAN available in the room. Overall a good choice for a couple of days spent in Paris.

  • Stayed January 2013
    • Value
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    • Cleanliness
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Helpful?
1 Thank yvica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie P, Guest Relations Manager at Citadines La Defense Paris, responded to this review, February 4, 2013
Dear Guest,

Thank you for choosing Citadines La Défense as your accommodation during your holiday in Paris. It is always encouraging for us to learn that our valuable residents are satisfied with our service.

We hope that we will have the pleasure of welcoming you again in the near future.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines La Defense Paris

Property: Citadines La Defense Paris
Address: Paris La Defense1-8 Boulevard de Neuilly, 92400 Courbevoie, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 3 Specialty Lodging in Courbevoie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citadines La Defense Paris 3*
Number of rooms: 234
Official Description (provided by the hotel):
Apart'hotel Citadines La Défense Paris is set in the heart of "Parisian Manhattan", Europe's largest purpose-built business district, on the banks of the Seine. Modern buildings, clad in glass and steel, stand as monuments to architectural challenges. The Esplanade, less than five minutes' walk away, offers you the chance to take an enjoyable stroll along its promenade and garden. With modern and elegant interiors, your Apart Hotel will provide you with all the comforts you could need during your stay. Whether travelling for business or leisure, you will find our reception team on hand 24/7 to make your stay in Paris as enjoyable as possible. Accessible via Metro Line 1, RER Line A and the T2 tramway, our serviced apartments hotel is well served by public transport. Take time to explore the out-of-the-ordinary La Défense district. After crossing the Esplanade, wander through the Parvis, the spectacular plaza that stretches out from the base of the Grande Arche, a marble and glass masterpiece that will thrill all those who love architecture. A Metro journey of just ten minutes takes you to the Place de l'Etoile, dominated by the splendour of the Arc de Triomphe, the triumphal arch that symbolises the Napoleonic era. From here, it is just steps to the world's most beautiful avenue, the famous Champs-Elysées. Seeking a little peace and quiet? Why not make for Ile de la Jatte, the Impressionists' island in the Seine, or the Bois de Boulogne public park? Shopaholics should head for Les Quatre Temps shopping mall, where you'll find 110,000 m² of stores. For movie lovers, a multiplex cinema is just a stone's throw from the serviced apartments hotel. Offering a choice of studios for one or two people, serviced apartments with separate living room and bedrooms for three or four people, or accommodation with a view of the Seine or across all of Paris, all our serviced apartments are fully equipped with kitchens with dishwashers, satellite TV, complementary Internet, air conditioning, and more. And in order to personalise your stay as much as possible, we also provide a whole range of à la carte services, such as housekeeping on request, babysitting, breakfast served in the dining room, and car hire. ... more   less 
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Also Known As:
Citadines Paris La Defense Hotel Courbevoie
Citadines Hotel Paris

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