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Mercure Luxeuil Les Bains Hexagone
An Accor traveler
Newbury, United Kingdom
13546
Reviewed August 27, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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11 - 17 of 194 reviews

Reviewed July 5, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank jaimeroyan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 12, 2013

As well as the food and service, and the staff very friendly and helpful, the owner Genevieve was an absolute angel. I happened to have a bad fall in the town and she not only brought me to the hospital but stayed to translate, offered to take me to another hospital 30 mins drive away to get a radiographer and to wait with me. This was at 11p.m. We waited until the following morning when the hospital arranged to have a radiographer at 9a.m. and Genevieve accompanied me again to the hospital, then to the pharmacy and back to the hotel for coffee before I had to leave. She continued to text the courier on my trip to see how I was doing. Such care and concern. I would have no hesitation in recommending this hotel for comfort, care, great food and service and great owner interest in their customers. I hope I get to go back sometime.

  • Stayed: June 2013, traveled with friends
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Thank Nuala_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

  • Stayed: September 2011, traveled as a couple
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Thank 666Rachel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 31, 2011

The room was clean, large and pleasant BUT there wasnt any Bathrobes, Slippers or special bathroom toiletries as were described on the website.
The dinner package (pre booked dinner & breakfast) caused a bit of confusion and the staff didnt know what this rate was. We did get our meal but it would have been a bit more professional if the staff had known about this new rate prior to our stay.
All in all, it was a pleasant stay and I would probably recommend it to friends.

  • Stayed: May 2011, traveled as a couple
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Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2010

Short 1 week business trip.
Rooms are typical for European style budget hotel.
Clean and with air conditioning.
Room facilities pretty basic.
Great restaurants, wonderful menu. But loud live music in the evening (Piano and acoustic guitar) Distracting when dining.
Staff very pleasant and helpful.
Good location, short walk into town, close to the casino.

  • Stayed: July 2010, traveled on business
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Thank Fullhouse_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2018 via mobile
Google Translation

Stayed: January 2018, traveled as a couple
Thank Séverine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Luxeuil Les Bains Hexagone

Address: 19 avenue Labienus, 70300 Luxeuil-les-Bains, France
Location: France > Bourgogne-Franche-Comte > Haute-Saone > Luxeuil-les-Bains
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Luxeuil-les-Bains
Price Range: $77 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Luxeuil Les Bains Hexagone 3*
Number of rooms: 50
Official Description (provided by the hotel):
3 star hotel offering 50 rooms with 4 room types : Standard, Superior , Privilege and Suite. Mercure Luxeuil Les Bains is located at the crossing of the thermal center and the city center (400 meters). It is also 200 meters from the casino and within 5 minutes walk from the train station. In quiet residential area with modern architecture , the Mercure Luxeuil Les Bains has available 2 restaurants , 1 summer terrace, 1 lounge bar area, 2 meeting rooms and private parking . This property is equipped for business travelers but also for leisure stays in spa or family. ... more   less 
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