In common with some other reviewers, I feel that Campanile as a brand has lost the edge that it once had as a hotel chain.
At 75 euros for a room - breakfast extra - it could hardly be described as cheap and for that you are buying a bog-standard boxy little room. It does have free wifi - but so do most of the really cheap chain hotels.
It also offers tea/coffee making however I'm sure a biscuit or two used to be provided - but no more! Having arrived after five hours on the road the first thing we wanted on arrival in our room was a cup of tea. Lo! Just one tea bag of normal tea. Madame trotted off to secure another tea bag and preferably two more for an early morning cuppa. A few moments later she was back sans tea bags having been told with no concession to her limited French that another one was not possible.
Thirsty driver (me) decides this is not on, so off I went to reception, with my slightly better French, requesting at least one tea bag only to be told somewhat rudely that I could not have another. The chap then proceeded to tell me that two tea bags are placed in the rooms by the cleaning staff every day. I pointed out that this was not the case when we arrived ten minutes ago. After a further discussion during which the chap implied that I was trying to secure more than my allotted supply, he grudging gave me one tea bag! An attitude that does absolutely nothing for good customer relations.
The restaurant was also rather poorer than Campanile used to be. The buffet of entrees was very limited although the dessert selection was reasonable. Our white wine came to the table on the warm side of cool, although an ice bag was forthcoming when requested. Breakfast was adequate but so it should be at a few cents under 10 euros.
Until this visit we usually sought out a Campanile when needing a stop-over - I don't think we'll bother in future and save ourselves 30 euros or so by staying elsewhere.
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