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Mercure Nevers Pont de Loire
Ranked #2 of 24 Hotels in Nevers
Reviewed October 10, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Roger A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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42 - 48 of 332 reviews

Reviewed October 10, 2013

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Toni B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 8, 2013

We stayed for four nights (3-4-5-6 October) while attending World Superbikes at Magny-Cours. Very handy for the track – only a couple of roundabouts and you’re on the main road to the track (about 18kms away).

Comfortable beds, nice toiletries, good shower. View of the river from the window, not spectacular, but nice nonetheless.

Didn’t use the garage parking as there were free parks available in the forecourt each day.

Friendly reception staff, they spoke good English. We didn’t eat in the restaurant, it’s only a short walk to the centre of town or McDonalds.

My only gripe is that the whole hotel air conditioning system was turned off for “winter”, but we found it very hot and stuffy, and muggy, for three of our four nights. We kept the window open a couple of nights to try to sleep better.

Overall a good stay, and would stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank KiwiLynda15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

this hotel is a little above the average mercure the reception was first class and very helpful our opinion about the room temperature was different in that it was like an ice box and no way of inceasing the temp untill october Dinner was a bit hectic with no one in charge all appeared to wander aimlessly around and dinner itself was a little strange

Room Tip: room with a view of the loire is worth the extra
See more room tips
  • Stayed: September 2013, traveled as a couple
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Thank confit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank LeicesterWineMan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 17, 2013

We do not expect that much from chain hotels, the rooms simply serve a purpose, a place to rest your head. But there are certain things which you do expect when you pay good money for and in this respect I refer to the breakfast. We arrived at breakfast at 0830 to find that there was little to choose from, the reason being there was a coach party already having breakfast and the staff were obviously over worked in trying to re stock the breakfast items. The staff by the way were 2 ladies which for the amount of guests was no where near enough to cope. It is the managements responsibility to provide adequate resources but obviously they place cost of providing staff above delivery of service to their guests. As I said we arrived at breakfast at 0830 to find no glasses for the juice, no spoons for the cereal, the bread was remotely placed away from the main serving table so difficult to find, there was no scrambled egg and after requesting some it arrive cold and on complaining it was removed and reheated. Well I am not sure on the safety of reheating already cooked eggs but we declined the offer. Also the scrambled eggs were stodgy which made us think they were not made from real eggs. This is not a complaint about the serving staff as they were doing their best to cope but a comment about the management to provide adequate staff as they knew that they had a coach party staying and the number of guests that needed catering for. there lack of consideration to this resulted in a very poor service to customers.

We also suffered the same experience as a previous reviewer in that the air conditioning was useless.

  • Stayed: July 2013, traveled on business
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Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy C, Responsable réception at Mercure Nevers Pont de Loire, responded to this reviewResponded August 7, 2013

Dear Client,

First of all, thank you for giving your feedback. You express your unsatisfaction regarding our breakfast service. I understand your complaint and I apologize for these specials circumstances which disrupted the service the morning of your stay.
It is not the reflection of our daily work and we should have proposed you to wait outside, in the terrace, just the time for us to put back the buffet in order.
I sincerely regret this incident and I will inform immediatly our Restaurant Director in order to bring necesaries measures of improvement.
I am willing to ensure you about its real implication to remedy the anomalies you drew our attention on.

Thanking you for your very constructive initiative, we are hoping to have the great pleasure to welcome you again very soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

The temperature in the room was probably higher than 30ºC at our arrival, and the air conditioning control did not work. Contacting reception I was told that the system was out of service because outside temperature was only 22ºC and recommended opening the window, which did not do any good due to the impossibility to stablish a stream with only a small window (opening the door did not help either since the corridor was overheated too). Ony well after darkness the conditions in the room became acceptable. This is not what I had expected of a 4 stars rated Accor hotel

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank leonoval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Nevers Pont de Loire

Address: Quai de Medine, 58000, Nevers, France
Location: France > Bourgogne-Franche-Comte > Nievre > Nevers
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 24 Hotels in Nevers
Price Range: $81 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Nevers Pont de Loire 4*
Number of rooms: 59
Official Description (provided by the hotel):
Ideally located just 5 min walk from the town centre and 10 min from the station, our 59 airconditioned rooms provide you with all the comforts. 26 rooms have a view over the Loire and WiFi. Discover the produce and flavours of the region in our restaurant. Whether your stay is for business or leisure, our bar and terrace are open for you and our 2 meeting rooms offer you calm and breathtaking views over the Loire. ... more   less 
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